The best is the roof top deck. Loved the pool. Did not see the gym but herd it was nice. I got a package under $89/nt on orbitz so price was excellent. Even at $110 which other friends had previously received, I would pay. Modern and sleek with great service.
Stayed there for five nights on a business trip. Very conveniently located to get to activities in and around Colombo. Staff very friendly and helpful. Good Breakfast buffet that is VERY reasonably prized with both western and Asian selections. I wish there was some sort of accommodation for drivers. ...
1: room was said be an upgrade , room was in terrible shape and there were flies in room , the bed was in terrible condition 2: asked for a DVD player in my room and when I check in and left for dinner reminded them again , when I got to the room no DVD player , I had stayed there only a few nights ...
This is the most unique hotel in the world! From the moment they finally discovered my reservation and gave me a lower level room facing a corner wall and not the ocean view i had booked, i became completely invisible. Throughout my stay i was totally ignored by the staff. I was finally hiven a table ...
Our stay here was a mixed bag - there was some good and some bad. We stayed here at the beginning and ending of our trip, once in a deluxe room and once in the honeymoon suite (which I think also doubles up as the presidential suite, etc.). Pros: The hotel is in a nice area of Colombo, has a nice ...
We had a room on the 9th executive floor, got a quick in room check in, snacks in the business lounge in the afternoon and evening, with happy hour free drinks! the only minus is that the fruits in our room were mostly not ripe enough to eat. Other than that everything was excellent.
Wonderful staff. Excesllent food. Apartment / room was clean and comfortable, but overdue for modernization. Time for an update.
this hotel has seen better days. the first room i got the internet connection did not work. the room i ended up with, the mini bar did not get fixed for 5 days along with the coffe maker in the room. the staff had trouble understanding that the things were not working. the decor of the room needs updating, the tv was old and flickered , bad picture. i was not impressed with the room. the breakfast was not included, which was a disappointment. overpriced for what it was. dont recommend.
Room was modern and very comfortable. The staff was. Eye friendly and helpful. It was set pleasant stay at a nice hotel. This is the eat transit hotel near CMB.
One of the most important components for me when visiting a hotel is usually check-in. It is your first encounter with the hotel and you often want to be treated as a valued customer who was happy to spend their money with the establishment. My major concern here is that this hotel is classed by Orbitz as a VIP hotel. This means that the hotel should be aware of the status awarded to frequent and valued orbitz members. My experience with other VIP hotels has been positive. E.g. The Vibe Hotel (Melbourne) who take being a VIP hotel seriously and offered us a bottle of wine and a token room service credit. It was my hope and expectation that I would be offered an upgrade to the next room class upon check-in (executive room). Let me start by saying.. the hotel clearly had availability... so why not just upgrade me? How expectations stack up? Reception had no idea what Orbitz/Expedia was, they did not know what a VIP hotel was. I was offered a HUGE VIP hotel gift - 10% off spa bookings. After clarifying that I wanted to be upgraded to an executive room, I was told this was not the hotel policy and I must provide proof or contact my travel agent. I then called orbitz - 50 minutes to find out what was going on. Eventually we were offered an "UPGRADE" to a deluxe room over the phone (website suggests this isn't an upgrade). When I returned to reception - still got a no. I escalated it to the manager who authorised lounge access w/out room upgrade - 2 hours total time. not again.
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