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Hotel Suisse

3.5 star property

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Photo gallery for Hotel Suisse

Lobby lounge
Property entrance
Lobby
42-inch LED TV with satellite channels
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000
  • Place, Kandy Lake
    ‪1 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪3 min walk‬
  • Place, Royal Palace of Kandy
    ‪12 min walk‬

Room options

View all photos for Heritage Room

Heritage Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Heritage Room

  • Garden view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Colonial Room

Colonial Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Colonial Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Vintage Room

Vintage Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Vintage Room

  • Partial lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Zeylan Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Governors Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Princess Margaret Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Tropical Garden Studio

Tropical Garden Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Tropical Garden Studio

  • Partial lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Duke's Chamber

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Burdayron Chamber

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Prince Philip Chamber

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Mountbattan Chamber

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

George Wall's Chamber

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Duchess's Chamber

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kandy

Hotel Suisse places you within a mile (2 km) of popular attractions like National Museum and Udawatta Kele Sanctuary. This 90-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Kandy Lake - 1 min walk - 0.1 miles
  • Udawatta Kele Sanctuary - 3 min walk - 0.2 miles
  • National Museum - 8 min walk - 0.5 miles
  • Temple of the Tooth - 10 min walk - 0.6 miles
  • Royal Palace of Kandy - 12 min walk - 0.6 miles

Getting around

  • Kandy Railway Station - 19 min walk
  • Bandaranaike Intl. Airport (CMB) - 165 min drive

Restaurants

  • ‪Hideout Lounge - ‬6 min walk
  • ‪Hela Bojun Hala - ‬12 min walk
  • ‪Senani Restaurant - ‬17 min walk
  • ‪Balaji Dosai - ‬15 min walk
  • ‪Grand Sky Lounge - ‬16 min walk

About this property

Hotel Suisse

Guests of Hotel Suisse have access to an outdoor pool, a children's pool, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 75 per room one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this golf hotel include conference space, a business center, and a terrace.
42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Egyptian cotton sheets ensure a restful night. Minibars, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 8.00 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Frequently asked questions

Is a free cancellation option available at Hotel Suisse?

Hotel Suisse provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Suisse?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Suisse on Jun 8, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Suisse?

This hotel is located in Kandy, just steps from Kandy Lake. You'll also find Wales Park and Kandy Clock Tower less than a mile away.

Is there parking available at Hotel Suisse?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Suisse?

Spa services at the hotel include massages.

Does Hotel Suisse feature a casino at the property?

No, Hotel Suisse doesn't have a casino.

Will I find an indoor pool at Hotel Suisse?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Hotel Suisse a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel Suisse have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Suisse have a restaurant with a breakfast menu?

Yes, Hotel Suisse serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Suisse allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Suisse.

Does Hotel Suisse have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Hotel Suisse?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy lake and city views.

Does Hotel Suisse have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Suisse.

Hotel Suisse Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 75 reviews
Rating 8 - Good. 23 out of 75 reviews
Rating 6 - Okay. 21 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial architecture and grandeur, Friendly staff,
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Shiranthi

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, but the floor could do with a good clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking. Great Lake nearby. Excellent staff
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Lainie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old style colonial hotel with all the mod cons you need. A big dining hall. Situated right on Kandy Lake which was very convenient
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sidath was our waiter and made our stay so special - he was wonderful. X Jeethm- looked after our every need by the pool . He was very attentive and pool was sparkling clean . Highly recommend this place to stay in Kandy- all staff were amazing . Thank you for looking after us so well .
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

MARC

Disliked: Staff & service, amenities
The room was dirty with stains on the towels glasses un clean also the fridge was filthy Staff never seemed interested apart from you signing for drinks
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Belinda

Liked: Cleanliness, property conditions & facilities

There is better a bit further away

It was well located and a beautiful hotel in the public areas but my room was very plain and problems as noted and more expensive than an amazing hotel the next two nights. Also no menu on website so I just bought groceries and ate in my room
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Phillipa

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice when booking this hotel

I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Stayed 1 night in Jan 2022
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Ahmadreza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly But we have red bugs in bed It s very bad
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koloniala vingslag

Bra läge i utkanten av Kandy. Gammalt kolonialhotell med god mat och bra service. Fina omgivningar med berg och vatten.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Karl Inge

Liked: Cleanliness, staff & service, room comfort
Cold pool.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

VALERIE

Disliked: Staff & service, property conditions & facilities, room comfort

besoin dun gros raffermissement

vétuste pas net bruyant non insonorise accueil limite equipements de la chambre limités pas a la hauteur d un ex palace..
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

GEORGE

Disliked: Property conditions & facilities

Old colonial style

Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Mark

Disliked: Property conditions & facilities
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking & spacious rooms & friendly staff ,
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

CHAMATH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience

Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, great service, good location. Would stay again if I went back.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.
Stayed 5 nights in Jun 2019

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