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The Palace Hotel Southend

Property class: 3

Choose dates to view prices

Photo gallery for The Palace Hotel Southend

A multi-story building with the sign "PALACE" on the top.
A hotel room with a large bed, two smaller beds, a desk with a chair, a small table with two chairs, and a balcony with a railing.
Bar (on property)
Lobby sitting area
A spacious restaurant with high ceilings, large windows, and modern furnishings.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Place, Adventure Island
    ‪3 min walk‬
  • Place, Southend Pier
    ‪3 min walk‬
  • Place, Southend Beach
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪8 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Sea View

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Balcony, Sea View

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Balcony, Sea View

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony, Sea View (Family)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Room, Multiple Beds, Sea View (Family)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Sea View

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Balcony, Sea View

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Southend-on-Sea

The Palace Hotel Southend places you within a 10-minute stroll of Southend Pier and Adventure Island. This 137-room, 3-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Adventure Island - 3 min walk - 0.2 miles
  • Southend Pier - 3 min walk - 0.2 miles
  • Southend Beach - 3 min walk - 0.2 miles
  • Three Shells Beach - 4 min walk - 0.3 miles
  • Southend-on-Sea City Hall - 17 min walk - 0.9 miles

Getting around

  • Southend Central Station - 6 min walk
  • Stansted Airport (STN) - 79 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪Clarkes Fish & Chips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Fish & Wish - ‬5 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

The Palace Hotel Southend

Guests of The Palace Hotel Southend enjoy access to free WiFi in public areas, meeting rooms, and conference space. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a terrace, and laundry facilities.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and laptop-compatible safes are also available. Change of towels is available on request.

Similar properties

A modern building with a curved facade, large windows, and a parking lot with cars.
Holiday Inn Southend by IHG
Southend-on-Sea
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$69 nightly
The price is $83
Nov 8 - Nov 9
Total with taxes and fees
Holiday Inn Southend by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier View

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 12.00 for adults and GBP 12.00 for children
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 06530365

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Are free cancellation options available at The Palace Hotel Southend?

The Palace Hotel Southend offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Palace Hotel Southend?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel Southend on Nov 12, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palace Hotel Southend?

Located steps from Adventure Island, this hotel is in Southend-on-Sea, and within a 10-minute walk of Southend Beach and Three Shells Beach. You'll also find Southend-on-Sea City Hall and Cliffs Pavilion less than a mile away.

Is there parking available at The Palace Hotel?

No, this hotel doesn't offer parking.

Does The Palace Hotel Southend include a casino at the property?

No, The Palace Hotel Southend doesn't have a casino.

Will I find an indoor pool at The Palace Hotel Southend?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Palace Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at The Palace Hotel?

No, there isn't a spa tub at this hotel.

Does The Palace Hotel Southend have a restaurant with a breakfast menu?

Yes, The Palace Hotel Southend serves continental breakfast for a surcharge each morning at Pier View.

Will The Palace Hotel Southend allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Palace Hotel Southend for a fee of GBP 20 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Palace Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Palace Hotel Southend?

The closest major airport to The Palace Hotel Southend is London (SEN-Southend), which is 3 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is around 28.7 mi away.

Are there rooms with balconies at The Palace Hotel?

No, you won't find guestrooms with balconies at The Palace Hotel.

Does The Palace Hotel Southend have a wedding venue?

There are wedding services available at The Palace Hotel Southend if that's in your vacation plans.

The Palace Hotel Southend Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff.. a great stay had by my family
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Safe place for solo traveler. Very friendly team. Strongly recommended
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location,staff friendly and helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious roo.s, beautiful well-maintained building, close to the beach, staff very helpfull and always available, the Air Conditioner was not funcioning but we had a fan in the room. The best choice to spend the time on holiday or sray near the sea, definetly will recommend it and visit again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The stuff were great and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Absolutely fantastic
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay two nights It’s was very good trip And the hotel was very nice and clean I chose family room I thought it’s small But when I opened the room it’s was very big very nice Even they put coffee table with two chairs Even my children have a good space On the Room Plus the hotel smell very very nice All the time if I go there I will choose this hotel Thank you very much for your nicely with us
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good value for money. Large rooms. No parking though.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Basic clean rooms but fine if you are planning on being out most of the time. Family room was spacious with a great view of the pier. Excellent location for seafront attractions and high st shops. We ate breakfast in Tomassi's which is 3min walk away. Decent hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
One night stay all good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really nice rooms and amazing view of Southend pier. Very nice friendly staff. My only negative point is that breakfast is overpriced and cold be improved. Would definitely still go back though!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, WIFI was excellent the view was amazing and the room was massive
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, the proximity to beach and shops. Had to stay 3 more nights because flight was cancelled and it was no problem for them
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the staff go above and beyond. The carpets definitely need updating throughout the hotel as had some bleach stains on them but the bedding was fresh and clean, as were the toilet/bathroom areas and the food was great.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Everything was broken, no air con, TV weren't working. Breakfast was dry was £12. Weren’t showing World Cup games either
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Great basic stay, everything was brilliant
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I have booked Seaview room. It was excellent. Came with balcony. Loved it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly & helpful.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Tired hotel. Disinterested staff especially reception which was frankly dreadful. What could be a wonderful hotel in a fantastic location is way overpriced and average. You can't check in until 3pm but have to be out by 11am. Lastly the breakfast is at best average. There's a cafe down the road on the seafront that does a better breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms were clean, the staff were very nice, however the whole hotel needs a remodel. The carpets in rooms were very old. Breakfast was ok.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time here
Stayed 2 nights in Aug 2025