Booked room for a cruise the next day. Cruise was canceled due to Covid 19. Requested refund due to unusual circumstances (pamedemic). Orbitz to could care less. Business as usual. No refund.
Very friendly staff. Excellent breakfast. Steps away from the Ageas bowl.
Unimpressive, dismissive front desk man.Travelling with 90 year old mother, waited for room availability next to reception as we were early, the man could have informed us when housekeeping updated room availability, but did not bother. Only when others arrived and he checked them in did we know rooms were available. Travel extensively and expect better from a Holiday Inn. A bad first impression is lasting and did not book there for my return trip. Could use some customer service training. Otherwise a nice hotel.
Couldn't have been happier with room, lobby and hotel staff. The room was amongst the best laid out we have staid in. One suggestion... the breakfast buffet area has poor flow and could benefit from a bit of a redesign. That said, the breakfast offerings were excellent!
Nice room, excellent breakfast buffet and very nice restaurant and bar, taxi to cruise docks was about 14 pounds. A pleasant stay
Holiday Inn Express Southampton M27 Jct7 places you next to Ageas Bowl Cricket Ground and within a 3 miles (5 km) of Manor Farm Country Park. This 182-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free English breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Holiday Inn Express Southampton M27 Jct7's 182 soundproofed rooms provide coffee makers, free newspapers, and safes. Guests can expect free WiFi and 22-inch LCD TVs with digital channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.
Holiday Inn Express Southampton M27 Jct7 features free WiFi in public areas, conference space, and coffee in a common area. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, a TV in a common area, and a garden.
Booked room for a cruise the next day. Cruise was canceled due to Covid 19. Requested refund due to unusual circumstances (pamedemic). Orbitz to could care less. Business as usual. No refund.
Thank you for staying with us at the Holiday Inn Express Southampton and to your 5 star rate feedback.
Very friendly staff. Excellent breakfast. Steps away from the Ageas bowl.
Thank you for taking the time to tell us about your recent stay here at the Holiday Inn Southampton. We are pleased to hear you enjoyed your stay and hope to welcome you back soon.
Unimpressive, dismissive front desk man.Travelling with 90 year old mother, waited for room availability next to reception as we were early, the man could have informed us when housekeeping updated room availability, but did not bother. Only when others arrived and he checked them in did we know rooms were available. Travel extensively and expect better from a Holiday Inn. A bad first impression is lasting and did not book there for my return trip. Could use some customer service training. Otherwise a nice hotel.
Couldn't have been happier with room, lobby and hotel staff. The room was amongst the best laid out we have staid in. One suggestion... the breakfast buffet area has poor flow and could benefit from a bit of a redesign. That said, the breakfast offerings were excellent!
Nice room, excellent breakfast buffet and very nice restaurant and bar, taxi to cruise docks was about 14 pounds. A pleasant stay
Thank you for your review, i am sorry but we haven't heard of orbitz before however i can assure you if you had booked the hotel directly and your cruise had been cancelled we would be issuing a full refund or moving the date. Booking through a third party doesn't allow us to do this as we haven't taken payment for your room.