Just okey. Only thing I liked was cleanness. First room bathroom door didn’t stay closed and I asked them to change the room and they refused though rooms were available and they insisted to send repair while our stay (I had to convince them to do change it), beds were really uncomfortable, rooms tiny, hotel located on busiest street, most of amenities were shut due to construction, no microwave as stated, and very expensive for what it is. We had a dog with us so it served for our needs but won’t go back and not sure if I’d recommend it.
Property nothing like described. Very very disappointing. My wife was so upset she wouldn't stay. I thought out of good will they would understand. Instead they charged me $50.53 to cancel reservation. The room smelled of some chemical and was closest to the busy main st in Yarmouth.Not a good way to conduct business.
Located in Bass River within a short walk of Cultural Center of Cape Cod, Veranda Cape Cod Family Resort is within a mile (2 km) of Bass River Golf Course. This 21-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served each morning from 8:00 AM to 10:00 AM.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators and desks are also standard. Housekeeping is available on request.
Veranda Cape Cod Family Resort features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this family-friendly motel include an arcade/game room, a library, and express check-in.
Just okey. Only thing I liked was cleanness. First room bathroom door didn’t stay closed and I asked them to change the room and they refused though rooms were available and they insisted to send repair while our stay (I had to convince them to do change it), beds were really uncomfortable, rooms tiny, hotel located on busiest street, most of amenities were shut due to construction, no microwave as stated, and very expensive for what it is. We had a dog with us so it served for our needs but won’t go back and not sure if I’d recommend it.
Property nothing like described. Very very disappointing. My wife was so upset she wouldn't stay. I thought out of good will they would understand. Instead they charged me $50.53 to cancel reservation. The room smelled of some chemical and was closest to the busy main st in Yarmouth.Not a good way to conduct business.
Dear Guest We apologize for the inconvenience and appreciate your feedback .Our Guests are our top priority in terms of having an enjoyable stay. Your booking was for a Queen Room and from your concerns with the location of the room you had an option of upgrading to a King Room to accommodate your needs .Since the cancellation was the same day we have to abide by the policy that was provided to you during the time booking .
We set a high standard for ourselves, and we are sorry to hear this was not met in your interaction with our business.