Nice place
This property is under transition. The staff was fantastic. Some of the amenities that I looked at online while booking do not exsist right now. Hot tub, roof top bar, adult only pool. Do not exsist. Very disappointing. The swim up bar/pool allows kids. Children without parental supervision were in the pool causing issues. Sign says under 18 must be supervised. There wasn't anyone enforcing this rule. Pool had not been cleaned out.There is no food or drinks after 9pm on sight. Our shower was dirty. Carpeting in room had not been properly vacuumed. You could see the dirt in the corners. We asked for our room to be attended to as they are only doing it every 5 days. It had been the 5th day.They came in and left no toiletries as we had used them. Did not replace the ice bag, left no extra toilet paper. I would not recommend this hotel at this time. Maybe it will get better after the transition happens.
The elevators were broken The staff was incompetent The rooms were not clean properly and there was only one towel for 2 guest to use
Only uniqueness was the beach nearby and pool entertainment
Loved the front desk staff, heated pool with swim up bar, bar staff and beach access.
I loved it. Definitely coming again. Just theyre going under reno, but we verything was still good.
Most of places were closed, didn't help that it was raining the weekend.
They are remodeling and going through a property make change so the hotel is not in its best condition. Hotel staff was amazing, extra courteous, helpful and accommodating.
I didn’t like the wait to check in to my hotel, and the fact that they closed the pool area early on my and my family cause people were getting too loud.
The room was decent. When we looked out our window it looked like a shack!
they sure need to get a more visable sign!! There was so much construction that I'm not able to really review
I take my kids to this hotel because it has an indoor water park and a heated pool. Well, the indoor water park is being renovated, something that I was not aware of, nor did Orbitz include that information on it's website. So, we decided to try to make the best of it. However, not even the pool was heated. Other family members were going to join us but when I told them that not even the pool was being heated, they just turned around and went back home. Looks like this place is under new management that's just looking to cut corners.
Beach Resort at South Padre Island, an IHG Hotel places you within a 10-minute stroll of popular attractions such as Queen Isabella State Fishing Pier and South Padre Island Beach. This 216-room, 3.5-star resort welcomes guests with 3 outdoor pools, a restaurant, and a 24-hour fitness center.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.
All 216 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
Guests staying at Beach Resort at South Padre Island, an IHG Hotel enjoy access to 3 outdoor pools, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach resort include coffee/tea in a common area and an ATM.
Nice place
This property is under transition. The staff was fantastic. Some of the amenities that I looked at online while booking do not exsist right now. Hot tub, roof top bar, adult only pool. Do not exsist. Very disappointing. The swim up bar/pool allows kids. Children without parental supervision were in the pool causing issues. Sign says under 18 must be supervised. There wasn't anyone enforcing this rule. Pool had not been cleaned out.There is no food or drinks after 9pm on sight. Our shower was dirty. Carpeting in room had not been properly vacuumed. You could see the dirt in the corners. We asked for our room to be attended to as they are only doing it every 5 days. It had been the 5th day.They came in and left no toiletries as we had used them. Did not replace the ice bag, left no extra toilet paper. I would not recommend this hotel at this time. Maybe it will get better after the transition happens.
The elevators were broken The staff was incompetent The rooms were not clean properly and there was only one towel for 2 guest to use
Only uniqueness was the beach nearby and pool entertainment
Thank you for your feedback. I'm sorry we did not meet your expectations. Feedback allows us to share your comments with our staff as a training opportunity. We hope that you will give us another opportunity to serve you if travel brings you back to the South Padre Island area.
Loved the front desk staff, heated pool with swim up bar, bar staff and beach access.
Hi Blanca: Thank you for the time you took to rate Beach Resort at South Padre Island, an IHG Hotel. We are happy to hear that you found our hotel to your liking! We will see you soon!
I loved it. Definitely coming again. Just theyre going under reno, but we verything was still good.
Thank you for your feedback!
Most of places were closed, didn't help that it was raining the weekend.
Good afternoon, My name is Leslie Frazier the new reservation specialist here at Beach Resort at South Padre Island. I want to extend my apologies for your experience at our resort. My team and I will work to gain your trust in our resort. We look forward in assisting you and your family with creating lasting memories. We here at Beach Resort at South Padre want thank you for your feedback.
They are remodeling and going through a property make change so the hotel is not in its best condition. Hotel staff was amazing, extra courteous, helpful and accommodating.
Thank you for your feedback! I agree staff is amazing and will make sure to share this. Please don't hesitate to reach out if we can be of assistance.
I didn’t like the wait to check in to my hotel, and the fact that they closed the pool area early on my and my family cause people were getting too loud.
Good afternoon Mr. Ronald, My name is Leslie Frazier the new reservation specialist here at Beach Resort at South Padre Island. I want to extend my apologies for your experience at our resort. My team and I will work to gain your trust in our resort. We look forward in assisting you and your family with creating lasting memories. We here at Beach Resort at South Padre want thank you for your feedback.
Thank you for your time you took to tell us about your most recent stay. We will review your feedback with the team so that we can further meet or exceed your needs.
Thank you for your feedback. I'm sorry we did not meet your expectations. Feedback allows us to share your comments with our staff as a training opportunity. We hope that you will give us another opportunity to serve you if travel brings you back to the South Padre Island area.