Residence Inn by Marriott South Bend Mishawaka3.0 out of 5.0
Recent guest reviews
Did an overnight here for business in the area. Excellently maintained property. Friendly if aloof staff. King room studio was comfortable, well lit and quiet. In all, wish I had more time to explore the area but would certainly stay here again.
The house keepers was nice and happy always smiling the front desk service was excellent and Tami and Robyn in the dining area was nice and the food was good great job hotel is clean everyone that's there is happyclean environment pet friendley comfy beds
Robyn was very helpful to us tonight! Great location, and great service by Robyn and the front entrance staff! Clean rooms, good breakfast, quiet rooms, friendly staff, and overall a nice place to stay.
Robyn the young lady who serves specials on Monday, Tuesday, Wednesday is AWESOME!!! Great personality and great cook!!! Heidi front desk friendly gave bone to my pet! Lady in kitchen great and breakfasts good. Everyone was wonderful.
The Hotel is the best. Robyn is the best during the mix. The service is beyond great! The hotel is very clean and very comfortable. It is very close the various restaurants after Weds. Monday-Weds is all about Robyn in the mix.
It was nice and clean hotel, newly updated in a safe quiet area convenient to the colleges in The location is convenient to Notre Dame, Holy Cross and St. Mary's College but in a nice, safe, quiet area. The hotel is updated with more current finishes. The lobby and hallways are nicely furnished. The staff is very friendly. The rooms have all of the amenities from nicer shower curtains, nicer shampoos etc to coffee maker, silverware and plates and glasses (in case you are like me and want to bring food back or just want to grab at the hotel store to warm up in my room and relax and eat in. It felt more comfortable because it was not just a cramped hotel room for the price you are paying but a kitchen, living area, bed area and separate bathroom area. If you are going to pay to stay somewhere near Notre Dame, South Bend or Mishawaka to me this is the way to go. The breakfast was fine (its a hotel breakfast) and the coffee in the room and in the breakfast area was good. I only wish the breakfast time was longer (later).
Love staying at this hotel. I travel a lot for my work and I stay here at least 20 days a month. This staff is extremely attentive and will try to accommodate any request. The rooms are extremely clean and the hotel takes great pride in this. The pool and gym are extremely clean . There's a mixer three nights a week for gas to enjoy adult beverages and snacks. The laundry is clean and I utilized it many times. Location is fantastic… Only a half an hour to Lake Michigan! I would go every night after work! Also great Riverwalks are located nearby. Shopping of all kinds is within the area and the shopping mall and Target are simply five minutes away!
We actually had reservations at another location that didn't work out. From the moment we walked in we were so relieved to be at a Marriott property that had a friendly staff, smelled and looked clean. We'll definitely stay here again. I have one recommendation for this property: You need to install a separate breaker for the juice machine and toaster. While trying to make toast if someone used the juice machine it tripped the toaster. Apparently the staff in the breakfast area is used to this; however it needs to be fixed to keep the traffic moving.
I stayed July 28th through the 29th. The hotel was in desperate need of cleaning. The elevator was gross, black droplets of something spotted the hallway and lobby floors, fitness room had bad BO smell. The breakfast attendant was very personable and friendly. When asking the house maid for extra towels I was rudely ignored. I proceeded to the front desk and told the woman there. She was able to provide me with an sincere apology and extra towels. I'm sorry I can't remember her name but she was in a medical boot. Somehow being disabled she still managed to handle every complaint and do what was necessary. I recommend as a business you re-evaluate your employees and the service or lack thereof they provide to your customers.
We stayed at the hotel to visit UND and also to conduct some business. Only a few minutes away from the UND, the hotel is close to restaurants and shops. Well, kept clean rooms with friendly people there.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 166 reviews