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Recent guest reviews

very friendly staff, neat and clean facilities and comfortable environment

It was nice, though i missed having my pets be able to stay with me

Comfortable bed, clean room. Close to food and shopping, will definitely stay again.

I've stayed at many hotels and numerous Holiday Inns but I have never had a hotel that ran out of hot water. We had to take cold showers. When I told the clerk before we left it didn't appear that they even cared. Also, the exercise room was filthy. It had food wrappers all over the equipment and floor and huge dust bunnies on the floor. It was disgusting. Very disappointed with this location. The staff the first day were nice but the staff the second day were not so good.

Very poor wireless internet service The room was very nice with a firm bed Breakfast ended at 930 on a weekend which we felt was too early. When we got there at 920 they were out of bacon, boiled eggs which they never replenished. They only had one staff person in the breakfast room and she was obviously frazzled!

Great hotel. Clean. Friendly staff. Quiet inside. Good location surrounded by plenty of restaurants and shopping options. We only stayed 2 nights but they were very pleasant.

Everything neat, clean, and staff very friendly. Went to Sioux Falls the night before a doctor appointment as the weatherman said 8 of snow coming. After my app't the next day, we checked back in for another night as the roads were too bad to go home (80 miles). We have stayed here several other times, and will stay again. Convenient location near mall and restaurants.

The hotel was clean, the staff helpful, and the breakfast awesome! We will stay at this hotel again!

Overall the experience was great. Check-n was smooth, rooms were clean, WiFi was a bit slow, breakfast was awesome. Have stayed before and will stay again.

This hotel has everything all for a great price. The breakfast was amazing.

My wife booked this hotel as we were approaching town. Easy to find, friendly staff, restaurants near by. would definitely stay again.

good clean room, good breakfast and quiet. I would stay again

Fantastic family getaway Yes! I would recommend this hotel to a friend.

My kids enjoyed the pancakes that came out on the little conveyer belt!

From the moment of checkin, to the friendly and experienced staff to the location and quality of our room, we were delighted we elected to stay over night here in Sioux Falls rather than make the night winter's drive 60 miles north to our home. The price was very reasonable and this hotel is TOTALLY IMMACULATE !! And there was no evidence of prior smoking anywhere on the property.

Very good Stay Clean room Clean pool Staff was also very attentive continental breakfast very good.

S Shirley Ave Sioux Falls SD

Hotel highlights

  • Close to Empire Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Empire Mall is within a mile (2 km) of Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel, and other popular sites like The Outdoor Campus are within a couple of miles (3 km). This 117-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel's 117 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

Guests of Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Business Suite, 1 King Bed, Non Smoking (Executive)

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel

Everyone (7) Business (5) Couples (6) Family (20) Friends (3) Other (1)
5
Business Business

very friendly staff, neat and clean facilities and comfortable environment

By , from Honolulu, HI on Jul 29, 2020

Review comment responded on Jul 30, 2020

Dear Katie Thank you for staying with us. It is wonderful to hear that you enjoyed our hotel. I am happy to hear that my team members were very friendly and that you found the hotel to be neat and clean. Thank you for choosing to stay with us. Your business is appreciated. Stay Safe, Matt Brunick General Manager

4
Family with small children Family

It was nice, though i missed having my pets be able to stay with me

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

Dear Valued Guest I am sorry that we don't allow pets in our hotel. I know that it is hard to leave them behind or put them in a kennel. I am happy to hear that you did enjoy your stay with us though. Thank you for your business. Safe Travels, Matt Brunick General Manager

5
Everyone

By on May 29, 2019

Review comment responded on May 29, 2019

Dear Valued Guest Thank you for your business. I am glad to see that you enjoyed your stay with us. I hope that you will stay with us again the next time you are in Sioux Falls. Safe Travels, Matt Brunick General Manager

5
Everyone

By on Mar 18, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest It is wonderful to see that you must have enjoyed your stay with us at the Holiday Inn Express Hotel & Suites near the Empire Mall. It is my hope that you will return to our hotel the next time you are in Sioux Falls. Thank you for your business. Safe Travels, Matt Brunick General Manager

4
Everyone

By on Jan 13, 2019

Review comment responded on Jan 16, 2019

Dear Valued Guest Thank you for deciding to stay with us. Your business is appreciated. Please let us know if there was anything we could have done to improve your stay. Safe Travels, Matt Brunick General Manager

4
Everyone

By on Oct 16, 2018

Review comment responded on Oct 22, 2018

Thank you for your business. We appreciate it and hope that you will stay with us again the next time you are in Sioux Falls. Safe Travels, Matt Brunick General Manager

5

anniversary

Everyone

Comfortable bed, clean room. Close to food and shopping, will definitely stay again.

By on Dec 29, 2017

Review comment responded on Jan 20, 2018

Dear Valued Guest Thank you for your business and Happy Anniversary! I am pleased to hear that you enjoyed your stay with us and that you would definitely stay with us again. Please let us know if there is ever anything we can do to make your stay more enjoyable. Safe Travels, Matt

2

no hot water and extremely dirty exercise room

Everyone

I've stayed at many hotels and numerous Holiday Inns but I have never had a hotel that ran out of hot water. We had to take cold showers. When I told the clerk before we left it didn't appear that they even cared. Also, the exercise room was filthy. It had food wrappers all over the equipment and floor and huge dust bunnies on the floor. It was disgusting. Very disappointed with this location. The staff the first day were nice but the staff the second day were not so good.

By , from ND on Jan 16, 2017

4

nice hotel with some internet and breakfast issues

Everyone

Very poor wireless internet service The room was very nice with a firm bed Breakfast ended at 930 on a weekend which we felt was too early. When we got there at 920 they were out of bacon, boiled eggs which they never replenished. They only had one staff person in the breakfast room and she was obviously frazzled!

By on Aug 1, 2016

4

quick friends trip

Friends

Great hotel. Clean. Friendly staff. Quiet inside. Good location surrounded by plenty of restaurants and shopping options. We only stayed 2 nights but they were very pleasant.

By on Dec 16, 2015

Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel

2501 S Shirley Ave, Sioux Falls, SD 57106
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