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Towneplace Suites by Marriott Sierra Vista

2.5 out of 5.0

Recent guest reviews

Stayed here for one night. Upon arrival was informed the elevator was broken and would have to use the steps. The staff was excellent and very apologetic. Room was nice, a little on the small side but good. Breakfast was good, typical hotel breakfast food.

We booked the Towneplace Suites for our son's graduation from a local military base in the area. My husband booked the hotel a few months in advance. Four days before our arrival my husband received a text message saying the hotel had overbooked by about 20 rooms, as did their sister property. He replied explaining we were traveling from the opposite coast and bringing a third party who was not a family member which was why we needed separate rooms (we had booked the 2 bedroom suite) The reply was "thank you for the information, we're not sure what the solution is yet". No offer to help us find a different location, no apology, nothing. Thank goodness we got in a different hotel because as of 2 days before our arrival nothing had been done. When my husband called to cancel, there was again no apology, nothing. As a part of the Marriott family, we were appalled at this treatment. As a military family we know how important travel is to see loved ones, and after this treatment, I would advise military families to think twice about this hotel so your trip does not get ruined.

We stayed here one night on our way up to Peoria AZ. Brittni at check in was very professional and friendly. She even gave us a coupon for the Texas Roadhouse just down the street when we inquired about local restaurants. We stayed in room #309 which had a kitchenette, 1 queen bed, and was a bit small but it had an absolutely gorgeous view of the mountains. The sunset was beautiful. The hotel was in a quite setting and I would recommend you stay here.

I spent a month at this hotel during a business trip in August, and have stayed at this type of Marriott property in other areas. The suite benefits from a very efficient design for the single business traveler. The compact kitchen includes a conventional oven which expands alternatives to eating out for every meal. The complementary hot breakfast offers a variety of options for the short stay, but becomes a bit boring on long stays. The hotel staff is most accommodating, and a pleasure to deal with. Other amenities include coin operated guest laundry and fitness room with elliptical and tread mills. The hotel is just off a major intersection with a shopping mall complex and other dining options.

The room is updated, and clean. I had to ask for a sheet set to be delivered for the sofa bed many times before it was fulfilled. The property did not seem as nice as a Marriott property usually does, and the service from the front desk was not at the Marriott standard.

Had a reservation for a 2 room suit made almost a month before. We called to confirm our reservation a week before and everything was fine. We arrived around 11:30 pm and they gave our two room suit away and gave us a one room. Everything was great except changing our reservation, it is unacceptable.

I come to this hotel about 4-8 times a year for business. It is my favorite hotel in the nation. It is clean and offers everything I need- but most importantly, the staff is outstanding. I've interacted with Ed, the GM, a few times and he has built a great staff. On this particular visit I was assisted by two staff members- Melissa, who I believe is the night manager, and Lee who is in during the morning and he has helped me in the past on numerous occasions. Both did a great job taking care to help me with my specific requests. These two are exemplary!

We found this online as we needed a place to stay between Bisbee and Tombstone while visiting. I used rewards points. Only 7500 which was a great value. Hotel is in a good location right off main route to the surrounding towns. Plenty parking, rooms were clean and plenty amenities if needed, laundry room and gym and pool. (none of which we needed). The breakfast included plenty sufficient for starting a road trip. Hot and cold items. Dont forget to look at the mountain range behind the hotel, Snow capped and even more interesting is the large blimp like surveillance balloon near the military base nearby. Staff was polite and helpful. Nice Find. Enjoy!

Very close to the mall, movies, restaurants and home depot. All around the place is clean and had a great grilling area. Dislikes about the hotel the walls are paper thin. I can hear a person trying to clear his throat or people exiting/entering their rooms.

Nice budge hotel near Tombstone. We stayed here for one night on our way to New Mexico after a visit to Tombstone. The rooms were clean, quiet and spacious. The hotel is newer, so things are still in good working order. The beds weren't the best I've ever slept in, but for this price you can't expect perfection. The service was friend and professional.

3399 Rodeo Dr Sierra Vista AZ

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of The Mall At Sierra Vista, Towneplace Suites by Marriott Sierra Vista is within a 10-minute drive of University of Arizona South. This 71-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's in central Sierra Vista and also a short drive from Fort Huachuca Military Base.


Dining

Free continental breakfast is included with your stay.


Rooms

All 71 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Towneplace Suites by Marriott Sierra Vista enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 60 reviews