2/10 Terrible
Sherry
Business traveler
Jan 12, 2026
Liked: Staff & service
Disliked: Cleanliness
Both people I dealt with checking in and checking out were really great! However, the room was filthy. I booked this room specifically due to their high ratings that mentioned the cleanliness of the facility. My room was not. I have never stayed in a place this gross & disgusting. There was urine down the front of the toilet & on the floor. The bedding did not appear to be changed but just tucked under from the previous guests (I ended up getting my sleeping bag out of the car. ) The front of the fridge had stuff dripped & stuck on it. There was food on the wall behind the trash can. Dust & hair everywhere... etc. etc. I wiped down what I could with disinfectant wipes I had packed in my luggage. I didn't have time to inspect things when I checked in. I was heading to an orchestra rehearsal. It was late & pouring rain when I got back to the room & actually looked around. Too late to change rooms as I had to be up early to get over to the school to play the concerts. I shared the urlne picture with the woman at the front desk when I checked out. She apologized, stating that it was one of their best rooms & said she would put in a work order for a deep cleaning. It definitely needs that and I think they should offer me a partial refund. What a hassle! I definitely won't be staying there again.
Sherry
Stayed 1 night in Jan 2026
