Stay was comfortable. Didn’t like the mustiness of the room and it smelled like someone had been smoking in the room even though it was non smoking. Didn’t feel like it was worth the cost.
The rooms were clean but the mattresses were terrible
Great location and nice room! Pleasantly surprised
Liked location to forests and lakes. Breakfast was good. Room looked nice.
The room was kind of dark and dingy and you could definitely tell the mattress was old because it had dips on either side of the bed were many people have slept before
Beds are a little saggy is my only complaint. The rooms and building were clean and well maintained.
Very cute and a great location! We really enjoyed it.
Very nice stay, the bed was not to your comfort, but all other all was great. Top floor was every hard on us to get the stairs
We were visiting friends and just used it as a convenient place to stay.
bed sagged in middle and back hurt otherwise stay excellent. Ela went out of her way to make us comfortable and changed our room since window lock broken in original room.
Best western never disappoints as the best budget friendly place to stay while traveling. We decided to take a family weekend trip from Phoenix to Pinetop and Greer. The hotel is very conveniently located right off the road (not to worry, it's not noisy) and has plenty of restaurants and fast food places nearby (also a Safeway and Starbucks). We were a party of four, with a little dog, and the standard room was very comfortable. Breakfast was delicious, the usual eggs,sausage,waffles,fruit, bacon along with beverages. The lobby was very cozy, perfect to hang out on a cold morning with some complimentary newspapers to read. They also had a jacuzzi! I was too bummed we couldn't get to try it since it kept raining that day. The front desk also called us an hour after we checked in, to make sure everything was ok. I highly recommend this friendly, clean inn for your stay.
I had a wonderful stay and would stay here again! The hotel was excellent - the staff was excellent especially Shayna! She was very professional and helpful.
Had a wonderful stay at this Best Western...comfortable beds, clean room and great breakfast, nice staff....only wish we could have stayed one more night to really enjoy the area....we will be back!
We were upgraded because of a full bus load of teenagers. They provided us with a mini suite away from the possible noise.
the staff made us feel so welcome, letting us in our room early and had fresh warm cookies at check-in! The inside of the room was better then expected and the beds were great. Breakfast the next morning was fantastic with lots of choices to satisfy everyone. I would recommend this hotel to EVERYONE i know!
Everyone was very friendly, nice location and hot cookies...
This was our first stay at this hotel. The people are so nice, breakfast was better than most hotel breakfast set ups and the place is quite clean. Overall, it was a very nice Best Western in a lovely part of Arizona.
Within a short walk of Ponderosa Plaza, Best Western Inn Of Pinetop is within a mile (2 km) of Woodland Lake Park. This hotel has 41 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free full breakfast is included with your stay.
The 41 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.
Guests of Best Western Inn Of Pinetop enjoy free WiFi in public areas, a business center, and a computer station. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has free newspapers.
Stay was comfortable. Didn’t like the mustiness of the room and it smelled like someone had been smoking in the room even though it was non smoking. Didn’t feel like it was worth the cost.
The rooms were clean but the mattresses were terrible
Great location and nice room! Pleasantly surprised
Liked location to forests and lakes. Breakfast was good. Room looked nice.
Hello, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Inn of Pinetop
The room was kind of dark and dingy and you could definitely tell the mattress was old because it had dips on either side of the bed were many people have slept before
Beds are a little saggy is my only complaint. The rooms and building were clean and well maintained.
Very cute and a great location! We really enjoyed it.
Hello, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Simon Rizk Owner/ General Manager Best Western Inn of Pinetop