No clock, usb plugs, or night light, and the hot water in the shower could not be adjusted to tolerable temp so I had to forego a shower! It was quiet and clean, though.
Clean room
We loved how kind the people were that work there. The breakfast was amazing. The only thing I didn't like was the pool shut down due to too much chemicals, but it's alright. There's always next year!
Everyone here is so nice. We will not be staying anywhere else.
Great room, comfortable bed, and delicious hot breakfast!
Nice room
Everyone at the front desk was helpful with all of our questions about the town. They’re very upbeat and friendly. Hotel was clean and very comfortable. Highly recommend. Will definitely be a return customer👍
The bed was horrible could sleep at all. The only way I was able to get about an hour or two was to sleep with my head by the feet. The mattress hadn't worn out there. It was the worst bed I have ever slept in.
The staff and location of this hotel is very nice. Decent breakfast. Just disappointed they eliminated the free happy hour drink!
The location works well for us as we drive to Pinetop to check on a remodel. Close to restaurants.
Indoor pool was great but ugly. Warm and clean water with peeling paint and exposed construction studs. See other reviewers about construction. Breakfast typical for hotels. Slow wifi. Trouble with TV remote but that is becoming common at hotels. Quiet rooms. Good location. Clean but threadbare. Bizarre that they have a $5 resort fee.
I loved it! the hot tub, the pool and the breakfest were great. Will stay again.
I like the availability of snacks and sundry items, the pool, jacuzzi and the bar and happy hour and free drink. Staff was very friendly.
Everything was great. From Staff to facilities I had no complaints.
Great place! Very clean, and the staff specifically Christen who worked the bar, are just lovely people! My only complaint is the free breakfast needs some work - but it’s free so. Definitely will stay again
Great location and close to restaurants. Nice pool and good breakfast. WiFi could be better.
Great place for the money, jacuzzi tub didn't work though
GreenTree Inn & Suites in Pinetop places you within a 15-minute stroll of popular sights such as Ponderosa Plaza and Woodland Lake Park. This 73-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served on weekends from 7:00 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
All 73 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes. Housekeeping is available on request.
Guests staying at GreenTree Inn & Suites in Pinetop enjoy an indoor pool, a sauna, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
No clock, usb plugs, or night light, and the hot water in the shower could not be adjusted to tolerable temp so I had to forego a shower! It was quiet and clean, though.
Clean room
Dear Guest, We hope that you come back soon and thank you for taking time to let us know about your stay. Have a good day! Sincerely, Leha Searcy General Manager
We loved how kind the people were that work there. The breakfast was amazing. The only thing I didn't like was the pool shut down due to too much chemicals, but it's alright. There's always next year!
Dear Aubrianne, Thank you for your feedback about your stay. I am happy to hear that you had a great stay with us at GreenTree Inn & Suites Pinetop. I am sorry that you were unable to use the pool, we worked hard to find the problem and got it solved but were not able to put it back in order until the next morning, my apologies. We do hope that you come back to stay with us. Have a fantastic day! Sincerely, Leha Searcy General Manager
Everyone here is so nice. We will not be staying anywhere else.
Thank you traveler We hope to to have you back with us again soon. Sincerely, Leha Searcy General Manager
Great room, comfortable bed, and delicious hot breakfast!
Dear Wayne, We are so happy that you had a comfortable stay. We do hope to have you back with us again soon and you have a wonderful day! Sincerely, Leha Searcy General Manager
Dear Charla, Thank you for taking time to let us know about your stay. We do hope that you come back soon to stay with us and that you have a wonderful day! Sincerely, Leha Searcy General Manager
Nice room
Thank you for taking time to let us know about your stay. We are pleased that you liked the hotel and do hope you come back soon to stay with us. Sincerely, Leha Searcy General Manager
Everyone at the front desk was helpful with all of our questions about the town. They’re very upbeat and friendly. Hotel was clean and very comfortable. Highly recommend. Will definitely be a return customer👍
Dear John, Thank you for taking time to review the hotel, we are happy to hear that the staff was able to give you feedback about the area and direct you to places. We appreciate your kind words and look forward to your return. Have a great day and stay safe! Sincerely, Leha S General Manager
The bed was horrible could sleep at all. The only way I was able to get about an hour or two was to sleep with my head by the feet. The mattress hadn't worn out there. It was the worst bed I have ever slept in.
I am sorry that you feel this way and wish that you would have let us know during your stay as we may have been able to move you and I would love to know the name and room number so as to see what you are talking about, i rarely get a mattress complaint and it is nice to know which room. Have a good day!
Dear Madeline, We thank you for your feedback about your stay with us. We have alarm clocks in all of our rooms, I wish you would have let us know, it was an over sight. We do not provide night lights in our rooms as most properties do not but have lamps in the rooms. Concerning the shower, our showers have knobs that do rotate from hot to cold and in between and our water temp is the same throughout the hotel, again if you had notified us during your stay we could have helped you out by checking your room to see if there was something we could do. I do hope that you come back again to stay with us and let us know if so if you need something during your stay, my staff does their best to accommodate the needs of the guests. Have a wonderful day! Sincerely, Leha S General Manager