Sunshine Hotel Shenzhen5.0 out of 5.0
Recent guest reviews
I visited this hotel twice within 2 weeks for my recent business travel. The hotel was a bit old but in general OK. The food was OK and acceptable. The service was good and the staff was quite friendly. The hotel also offered to pick up my colleague from the Shenzhen airport even though the plane was delayed many hours. We don't mind to pay for the reasonable price and we are just glad it was done. The price was quite decent given that it was located at a pretty busy area in Shenzhen. All in all, it was a good experience and I'd consider return to this hotel.
I know the title does not start too well but this is not in any way a bad hotel and good value for what it is. Yes it's on the old style hotel but by and large facilities are pretty good. Squash courts, table tennis, gym and pool area all are decent. Location good enough also close to Shenzhen station. Wifi is rubbish though which is typical of all China which I can never work out. The bedrooms were also pretty good although could have been a bit bigger and had a few English TV channels available. My real moan was the food!! Listen I appreciate that I'm in China - do what the locals do etc.... but honestly the quality was just not good enough. I would not like to put people off as it wasn't 'bad' as such but I think next time I will make different selection.
I picked up the hotel from the Travelosity map since I wanted good hotel close by to the LoWu station. I thought it would be fast walking distance, but to my surprise you need to take a taxi to get there. So close on the map is not always close on the ground. The hotel is nice and modern, the best part, I liked the bed the pillows and the blanket. Sleep quality is very important when you travel and it was great. Unfortunately, most of the hotel personnel have poor English, I received a package from my vendor and when I called to find why it wasn't delivered to my room, they couldn't find the package. I know the package was there since my vendor called to make sure it arrived. I was able to find it only by going downstairs and the package was just under their nose, it was just very poor English. If this hotel likes to cater to international guests they better find English speaking people to work there. BTW, most Taxi drivers will never find this hotel by the name Sunshine tell the Taxi drivers "YoungGuan Hotel" and you have a better chance of getting there. The breakfast buffet was good with a nice choice of East and West and Omelet station. I was happy to find out at check out that they had a free shuttle ride to LoWu station if you planning to go to Hong Kong. That was nice and in private car. CNN in the room was helpful! If the people in the hotel will speak Better English I would be given them 4 stars.
I stayed at the Sunshine Hotel for one night on a trip to Shenzen from Hong Kong. It's conveniently located if you've crossed the boundary at Lo Wu. All of the staff in the hotel were very friendly and helpful. I ordered took service, which was delicious and reasonably priced. As other reviewers have said, the breakfast buffet was excellent. A large variety of western and Chinese dishes. I also used the swimming pool which was a decent size and had a nice sauna attached.
I recently stayed at the Sunshine Hotel, Shenzhen...what a pleasure... What made it for me? The Staff...Every time I had a contact with staff they were helpful, courteous, friendly, knowledgeable and efficient. The restaurant staff were particularly helpful and deserve high praise for their professionalism...their performance speaks volumes for the Training they must have undertaken. They dealt with each guest commendably. The room was clean, spacious and airy...the cleaner was obviously proud of her results and pleased with the compliments from guests. As for location? It suited me..being so close to the subway and on the line to major shopping and tourist attractions such as Window to the World... I'd go again...
Had a big room, 6th floor, in some speciel wing with view to an alley. Was surprised of the poor English skills at many of the relative young working there, but at least they tried Breakfast buffet is huge - probably the biggest I've ever seen
The room was a little dated but very clean and most importantly the Guest Relations office Letty Yu and Concierge Terry Wen were very helpful. There was a free shuttle to Lo Wu shopping centre (fantastic bargains but quite tiring. Doesn't open till about 11 really) and they went out of their way to help us with anything we needed. This was the only hotel out of 5 in China that gave us this level of service.
I arrived by ferry to Shekou Station and took a taxi to the hotel. When the I got out the duty manager Kelly took me to the check in. After my passport and credit card the bell boy Eleven took me to my room. I was impressed with my room and the lobby. Everything was good and the customer service asked me each day how I was doing. The front of the hotel has a big water fountain with night time lights making it the best looking property in that area. The inside pool is large and next to it there is an indoor mini golf course with a spiral staircase near by that makes this hotel one of my favourites. I enjoyed my stay of 4 nights but at check out I was charged for a long distance call that I thought was a collect call. Always check with the hotel staff before using overseas phone calls to make sure you don't have a surprise bill at check out time. My rating is 4.6 stars.
I've been there twice for businness and it is a decent hotel to stay if you want a good service on a budget. Still, it all depends on the room you're given. Last floors have been recently renovated and rooms and bathrooms are really nice. Instead rooms from 7 to 10 floors are quite old and urgently need renovation. Besides the nightclub at ground floor is really noisy and hotel completely lacks any soundproof tool. On the other hand, staff is extremely helpful and kind and when i complained at 1am I could not sleep bc of the club, they immediately took action and gave me another room. Room service also very quick and good, with a wide choice. Massage a bit weird and not really professional (girl checking her phone). Overall good, but ensure you are given the right room and avoid the massage. ^^
Great hotel, good location and friendly and polite staff. Nice bar downstairs for a late evening drink with a lovely couple singing very good songs and singing very well. Strange spa, you walk in and immediately you have like 3 or more staff all over you helping you get undressed which can be a bit intimidating. I was looking forward to just relax at the sauna for 30 minutes or so however the whole spa experience was way too intimidating for a westerner not used to this Asian experience. I would recommend the hotel as it is good value for money.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Golf course
Located in Luohu, Sunshine Hotel Shenzhen is within a mile (2 km) of sights such as International Foreign Trade Center and Luohu Commercial City. This 357-room, 5-star hotel has a golf course along with free in-room WiFi and free self parking. Hong Kong Golf Club and Shenzhen River are also nearby.
Enjoy dining at Oriental Delight, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All 357 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and safes are also available.
Guests of Sunshine Hotel Shenzhen enjoy a golf course, a nightclub, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 380 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor tennis court, free WiFi in public areas, and 12 meeting rooms.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 530 reviews