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Metropark Hotel Shenzhen

4.0 out of 5.0

Recent guest reviews

This is a really very good hotel, located in the renowned Dongmen area, Luohu District. Location is just perfect and it couldn't be any better: Shaibu metro station (line 3) is right underneath and you can walk to Dongmen pedestrian area in 5 minutes, where there is plenty of restaurants, street food, shops, stalls and malls of any sort. It only takes 5 to 10 minutes by taxi from Luohu Border with Hong Kong (around CNY 20). Upon arrival you can pay cash or by card (they accept Visa/Mastercard) and they ask for CNY 500 deposit. We had a beautiful massive suite with living room, kitchenette (no cookers), kettle, bedroom with city view. The bed was extremely comfortable and everything was very clean. The staff is very kind and professional. The only downsides were the WiFi, which was slow (but this is very normal in China), despite having dedicated router in each room, and breakfast, which was not included in the rate (I did not try it). I strongly recommend this hotel in Shenzhen.

This was our first time in Shenzhen and we wanted somewhere central and not too expensive. Shenzhen Dongmen Metropark Suites Hotel (to give its its full title) didn't disappoint. The check in staff spoke enough English to cope with basic inquiries, the rooms were kept clean and the maid did a great job each day. I agree with a previous reviewer that the carpets are a bit grubby, but this didn't bother us. The shower took a long time to drain, but drain it did. The first night was noisy as a large group the next room were watching football until 3am but earplugs drowned out most of the noise. The location was great the hotel lifts actually go down to the metro station! There is tasty food in the small shopping centre beneath the hotel and lots of street food on the surrounding roads. I would happily stay here again.

Cleanliness is usually the number one priority for any stay, and I'd normally give even the best carpeted hotels a 4 at best. This hotel would get a two because of the condition of the carpets, were it not for the great value of location and the staff. The hotel is built into a mall with a convenient subway station in the basement. All around are shops and restaurants, banks, entertainment and more.The carpets in the hallways are particularly dirty with the smell of mould as you go from your room and the elevator. I am sure it will seem less offensive to others since I am biased and have always been sensitive even to the dust carpets gather, but I hope they can replace the flooring soon, as I really do like the location.

When we arrived, they upgraded our room into a bigger suite and we're more than welcome to have it. but when we finally reached our room, the bed was a mess and seems like the bathroom has been used with the towel flowing down. I was a bit upset but the only concierge that could speak (and understand) English is only one person, so instead of being mad I just asked them to redo the room before we entered. After the room got cleaned up, we finally get to sleep peacefully. the noise from the outside was not really heard and the room temperature was just nice. And one thing that I like, since we have to check out early in the morning to catch out next flight (5am), they make it fast and easy without any hustle. So, thank you!

Situated right above the Shaibu Metro, this hotel is easily accessible and close to the Luohu border crossing with Hong Kong. It's attached to a shopping centre which is predominantly food outlets and close to a variety of other street street shopping and just one Metro stop, or an easily stroll from the Old Shopping Street area of Laojie. The hotel itself provides large, all suite rooms which, while they might be a bit old, are generally well kept. They are spacious and quiet. The restaurants are OK but not special, including the breakfast. Staff are friendly enough but their a few who manage sufficient English to make simply room service or housekeeping calls a tad frustrating for non-Chinese speakers. But overall, good value.

Room is old, very worn .carpet is dirty, furnitures are old. No napkin to be found. Called housekeeper last night and still no tissues box. I'm going to be here for another 5 more days. I'll not recommend this hotel. It should be a 2 stars hotel.

This hotel is in a very good location. The Dongmen shopping area is close and there are tons of restaurants. The room was large and clean. Shower was hot and wifi decent. On the negative side, breakfast is rather so-so, the bathroom was dark (challenging to shave) and the hair dryer was terrible. The room had a small kitchen and fridge. Overall, this is good value.

The room stank of cigarette smoke despite the fact we booked a family-sized, non-smoking room. The beds are incredibly hard and uncomfortable. We were offered a much smaller room, with no reimbursement, or another family-sized room on another floor. This room was marginally better, but smoke still filtered in from nearby rooms. The hotels only upside was it's location above the subway and the eating outlets nearby. We've since contacted the hotel to express our concerns without even an acknowledgement of our message.

The hotel is advertised as a 4 star hotel, but unfortunately it's not. I stayed in a superior twin. The building is in need of an upgrade as do the rooms. Ideally it is in a great location with the subway station beneath, restaurants and movie theatre. However this is something you have to find out yourself as they do not supply the information in your room like other hotels.

This hotel is located in busy Dongmen but unfortunately I am not a fan of Dongmen. Stayed in another hotel once many years back, this is a good place for cheap shops and food. Some people likes such places but for me I feel less secure about this area. I stayed here because my travel companions choose this area. LOCATION Many eateries and cheap shopping around. You will never know what you can find here. If you are not comfortable of the street food here, there are some good selection of small restaurants within shopping malls and or smaller buildings. There are fast food here too. KFC and McDonald's too. ROOM Am surprised that my room is considered huge. Upon opening the main door, I am greeted by a living room, which is properly furnished. You can check other reviewers and their posted photos. It will be the same as what I have seen. Unfortunately, the room really need reno, rather old unless you like such setup :) The bed is hard type but I was too tired to complain about it anyway. Bathroom was ok. The room was quiet even though we are facing the main street. I have some good rest. WIFI is ok, I could even VPN without much issues. VIEW Nothing to shout about. The view is facing the streets but I am glad the sound proofing was done well. BREAKFAST Forced myself to get up and try their breakfast at 10am. They closed at 1030am... Normal variety of spread available to choose from, nothing to shout about. Breakfast is served on the 11th floor. DINNING No Dinning in this hotel so no comments. Go out and have your meals! You are in Dongmen! EXPERIENCE, COMPLAINS and COMMENTS Not much negative experience but I do hear some knocking and banging on the door one night. Could be some minor arguments between other people.

2088 Dongmen Road C Shenzhen Guangdong

Located in Luohu, Metropark Hotel Shenzhen is a leisurely stroll from sights such as Dongmen, Laojie Pedestrian Street and Dongmen Pedestrian Street. This 275-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. It's in central Shenzhen and also close to Shenzhen Children's Park and Wonder World.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The 275 air-conditioned accommodations afford space to spread out with separate bedrooms, living rooms, and dining areas. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and free bottled water.


Property features

Guests staying at Metropark Hotel Shenzhen enjoy a fitness center, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 5 meeting rooms, conference space, and a business center.

Room options

Superior Suite, 1 Queen Bed

Full 1 | Sleeps 3

Business Suite

Full 1 | Twin 2 | Sleeps 3

Luxury Suite

Full 1 | Twin 2 | Sleeps 3

Executive Suite

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 280 reviews