Sunon Hotel4.0 out of 5.0
Recent guest reviews
Been here for the last two times but seems like service quality have dropped. Room have an awful smell, ventilation is poor, have asked multiple times before front desk give us another room that isn’t any better. Breakfast quality have dropped as well. Location is great, metro is close by, many shopping centers and restaurants nearby as well. Overall if you need a quick stop over for a day or two, it would be ok but anything more, there are better deals out there. Will decide to stay at another location in the future.
Very near to the shopping area. Metro station access is with in walkable distance. Rooms are spacious but Cleanliness is average. Not much choice in breakfast. For dinner lot of restaurants are out side with variety of cuisines.
The location was great right in the Dongmen Shopping street. But the room cleanliness was not good especially carpet was very dusty and not being vacuum. I took room with breakfast. The is little choice of food and basically no replenish back once finish. Sharp 10am they close the dinning area although still got people eating.
The hotel is not 100% clean, but it's very convenient to the dongmen shopping district. The breakfast leaves much to be desired for but the front desk staff are polite and helpful. The spa "sunon massage club spa" or whatever it's called next door is horrendous. There were cockroaches and bugs on the reflexology seats and the staff are rude, loud and dishonest. They cheated me and my friend, only doing the massage for 45 minutes instead of the 1 hour we paid for. We didn't argue because we were so disgusted at the place anyway and wanted to get out asap. Consider yourself warned.
Hotel smells. Breakfast was bad. Blackout on the first night with multiple cockroaches in the room. Hotel didn't even have a torchlight for the guests during the blackout and no compensation from the hotel at all. Towels smell weird too. Also the thing that looks like a fridge in the room, that's not a fridge. As advised by the staff, it's supposed to keep fruits fresh by keeping it warm??? There is no fridge in the room and guest can only store food or drinks in the restaurant's fridge. Staff were either rude or uninterested. Extra towels and water will be charged as well. Only good thing about this hotel is the location and that's about it.
I stayed for one night in this hotel and booked for a standard twin room. Unfortunately, I have to say that the hotel's room is not clean enough. I found the rug or carpet is Dusty and hairy.. I hope that the management able to keep the room clean to the guests. However, why I can't not to love this hotel? Because the location just perfect. It is in front of Metro Station and dongmen pedestrian street. A lot of food street and food stall.. It's a shopping and food paradise at the same time.. Breakfast just okay
Room was better than average, but bathroom wasnt very clean. Checkin was OK despite limited english. Location is great, very short walk to Metro and shopping at Dongmen market. Recommended for short stays and shopping.
I will definitely stay here again in my next visit. It has a strategic location in Dongmen and really near with Metro Station. It is in front of the hotel, beside the hotel and back of the hotel. It is surrounded with Metro Station. If you want to go shopping, it only is a step away from hotel to Dongmen Plaza. I love the service here and staffs are friendly. Room is big, clean and affordable. It really is a valuable place to stay.
have a great experience with this hotel on my first trip to Shenzhen, decided to come back for 2 nights, I was glad i did, customer service was great. Room was clean. location was convenience, close to MTR, many different restaurants, shopping center (H&M,GAP and other western brands), 15 minute taxi ride to HuaQiang Bei (Electronic Market).
I flew in at Shenzhen airport and took the metro from the airport B1 to Laojie metro. Train time was 1hr & costs 8rmb. I exited laojie exit A which was the further exit. Had to ask around to find it. It's actually just next to H&M. Just outside the hotel around the corner had street food that was pretty good n cheap. The floor I stayed in was 5th floor. Like other reviews, there's this smell that's all around. Like a sour smell. There were ppl in rooms smoking with e door open. Bed was hard but that's how I like it. The bathroom is small but fairly clean with hot water and decent water pressure. Wifi is average. There's a Unicom just nearby and was open past 9pm so I could get my prepaid sim (150rmb for 5gb & 300min talk time til the end of the month or til u run out). Location is really good as it's next to metro. But I think in future I might just pay abit more for a nicer place. There's no security card access to the different floors so anyone can come up, which I don't like.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Business center
Located in Luohu within a 5-minute walk of Dongmen Pedestrian Street, Sunon Hotel is within a 15-minute stroll of International Foreign Trade Center. This 4-star hotel has 129 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's also close to Shun Hing Square and Shenzhen People's Park.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.
Sunon Hotel's 129 rooms are soundproofed and provide minibars, free bottled water, and safes. 21-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. In-room massages are available, and rooms also include ironing boards.
Guests of Sunon Hotel enjoy access to free WiFi in public areas, a meeting room, and a business center. There's free parking, and an airport shuttle (available on request) for CNY 180 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and a terrace.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 236 reviews