Sunon Hotel4.0 out of 5.0
Recent guest reviews
Check in the hotel last min. The location of the hotel is good. Nice for shopping and food. The staffs at the hotel was helpful and even show us the different rooms there have before we decide which room type to take. A little mishap happen, the lift stop working when my 3 kids and my helper was taking the lift up the the 2nd floor. Maybe they should do maintenance more frequently.
Stayed here recently and were more than disappointed. Very old and unkempt, bed like rock and dirty carpet felt like we had to wear the slippers they provided. Even considered getting plastic sandals for the shower but husband resorted to plastic bag booties. Furniture battered and bathroom toilet blocked up. The first room we were given had a view of ducts and was dingy, looked on to brick wall and you had to have light on to see, the second one (after toilet blocked) at least showed some light although the wallpaper wasn’t peeling off like the first one, this one it was torn off! Broken siliconed up window and burn holes in curtains.Room fridge didn’t work but left door open so it provided a night light. Breakfast was ok for a day or so but wouldn’t recommend it for longer. Location was great and so close to a walking street mall where you could get good food and stores. I guess you get what you pay for so don’t expect luxuries. Smelt strongly of smoke. Noisy AC in both rooms.
Been here for the last two times but seems like service quality have dropped. Room have an awful smell, ventilation is poor, have asked multiple times before front desk give us another room that isn’t any better. Breakfast quality have dropped as well. Location is great, metro is close by, many shopping centers and restaurants nearby as well. Overall if you need a quick stop over for a day or two, it would be ok but anything more, there are better deals out there. Will decide to stay at another location in the future.
Very near to the shopping area. Metro station access is with in walkable distance. Rooms are spacious but Cleanliness is average. Not much choice in breakfast. For dinner lot of restaurants are out side with variety of cuisines.
The location was great right in the Dongmen Shopping street. But the room cleanliness was not good especially carpet was very dusty and not being vacuum. I took room with breakfast. The is little choice of food and basically no replenish back once finish. Sharp 10am they close the dinning area although still got people eating.
The hotel is not 100% clean, but it's very convenient to the dongmen shopping district. The breakfast leaves much to be desired for but the front desk staff are polite and helpful. The spa "sunon massage club spa" or whatever it's called next door is horrendous. There were cockroaches and bugs on the reflexology seats and the staff are rude, loud and dishonest. They cheated me and my friend, only doing the massage for 45 minutes instead of the 1 hour we paid for. We didn't argue because we were so disgusted at the place anyway and wanted to get out asap. Consider yourself warned.
Hotel smells. Breakfast was bad. Blackout on the first night with multiple cockroaches in the room. Hotel didn't even have a torchlight for the guests during the blackout and no compensation from the hotel at all. Towels smell weird too. Also the thing that looks like a fridge in the room, that's not a fridge. As advised by the staff, it's supposed to keep fruits fresh by keeping it warm??? There is no fridge in the room and guest can only store food or drinks in the restaurant's fridge. Staff were either rude or uninterested. Extra towels and water will be charged as well. Only good thing about this hotel is the location and that's about it.
I stayed for one night in this hotel and booked for a standard twin room. Unfortunately, I have to say that the hotel's room is not clean enough. I found the rug or carpet is Dusty and hairy.. I hope that the management able to keep the room clean to the guests. However, why I can't not to love this hotel? Because the location just perfect. It is in front of Metro Station and dongmen pedestrian street. A lot of food street and food stall.. It's a shopping and food paradise at the same time.. Breakfast just okay
Room was better than average, but bathroom wasnt very clean. Checkin was OK despite limited english. Location is great, very short walk to Metro and shopping at Dongmen market. Recommended for short stays and shopping.
I will definitely stay here again in my next visit. It has a strategic location in Dongmen and really near with Metro Station. It is in front of the hotel, beside the hotel and back of the hotel. It is surrounded with Metro Station. If you want to go shopping, it only is a step away from hotel to Dongmen Plaza. I love the service here and staffs are friendly. Room is big, clean and affordable. It really is a valuable place to stay.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Business center
Located in Luohu, Sunon Hotel is a leisurely stroll from sights such as International Foreign Trade Center and Shun Hing Square. This 4-star hotel has 129 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's also close to Dongmen Pedestrian Street and Shenzhen People's Park.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.
Sunon Hotel's 129 rooms are soundproofed and provide minibars, free bottled water, and safes. 21-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. In-room massages are available, and rooms also include ironing boards.
Guests of Sunon Hotel enjoy access to free WiFi in public areas, a meeting room, and a business center. There's free parking, and an airport shuttle (available on request) for CNY 180 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and a terrace.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 239 reviews