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Palace Hotel

Property class: 4

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Photo gallery for Palace Hotel

Lobby
Interior
Interior
Exterior
Room

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Business services

Explore the area

View in a map
No. 9 Jinlian Road, LuoHu District, Shenzhen, Guangdong
  • Place, Shenzhen River
    ‪5 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪19 min walk‬
  • Place, International Foreign Trade Center
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪41 min drive‬

Room options

Deluxe Twin Room (deluxe twin room)

  • Sleeps 3
  • 2 Twin Beds

Superior Single Room (superior single room)

  • Sleeps 2
  • 1 Twin Bed

Deluxe Room (deluxe room)

  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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The price is $347
Oct 10 - Oct 11
Total with taxes and fees
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About the neighborhood

Shenzhen

Located in Luohu within a mile (2 km) of Dongmen Pedestrian Street, Palace Hotel is within 2 miles (3 km) of International Foreign Trade Center. This 150-room, 4-star hotel welcomes guests with conveniences like free self parking and an arcade/game room.

What's nearby

  • Shenzhen River - 5 min walk - 0.3 miles
  • Dongmen Pedestrian Street - 19 min walk - 1.0 mile
  • International Foreign Trade Center - 2 min drive - 1.5 miles
  • Luohu Commercial City - 4 min drive - 2.4 miles
  • Luohu Port - 7 min drive - 2.4 miles

Getting around

  • Shenzhen Station - 5 min drive
  • Huangbeiling Station - 6 min walk
  • Shenzhen Intl. Airport (SZX) - 47 min drive

Restaurants

  • ‪HEYTEA 喜茶 - ‬9 min walk
  • ‪延里冷面·朝鲜族料理 - ‬8 min walk
  • ‪深圳悦景酒家 - ‬18 min walk
  • ‪新疆凯哥烤羊肉串(安乐居店) - ‬19 min walk
  • ‪好想来品牌零食(凤凰路店) - ‬7 min walk

About this property

Palace Hotel

At Palace Hotel, guests have access to free WiFi in public areas, meeting rooms, and an arcade/game room. If you drive, put free parking to good use.

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A spacious lobby with a grand staircase, multiple seating areas, and a large, ornate carpet.
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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 1,016 reviews
$77 nightly
The price is $83
Oct 16 - Oct 17
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Business services

  • Meeting rooms

Spa

  • Massage

Policies

Special check-in instructions

For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Property payment types

  • JCB International
  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Palace Hotel Shenzhen
Palace Shenzhen
Shenzhen Palace Hotel
Palace Hotel Hotel
Palace Hotel Shenzhen
Palace Hotel Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Palace Hotel?

Palace Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see close to Palace Hotel?

This hotel is situated in Luohu, close to Luohu Port and Huaqiangbei. You'll also find Dongmen Pedestrian Street and The MixC Shopping Mall within a short drive.

Will I be able to park at Palace Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Palace Hotel?

Spa services at the hotel include massages.

Does Palace Hotel include a casino?

No, Palace Hotel doesn't have a casino.

Will I find an indoor pool at Palace Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Palace Hotel have a restaurant with a breakfast menu?

No, Palace Hotel doesn't have a restaurant that serves breakfast.

Will Palace Hotel allow pets to stay free of charge?

No, pets aren't allowed at Palace Hotel.

Are there connecting rooms at Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Palace Hotel?

The closest major airport to Palace Hotel is Shenzhen Intl. Airport (SZX), which is 27.8 mi away (47 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 20.3 mi away.

Can I book a room with a balcony at Palace Hotel?

No, you won't find guestrooms with balconies at Palace Hotel.

Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

no comments

I had paid through hdfc bank credit card,amount deducted from my Bank Rs 3123.70.Show them message but Hotel Manager & staff denied that they had received payment ,they all dont know English.I reach there at 10.3 pm ,After 2 hours and 15 min I got room allotment when I paid them Cash Again,Due to that they dont rely on Expedia give them payment.They said amount will be credited in my account next day which till date Had not been reflected.I stayed 3 diiferent hotels in china,At every place there is free drinking water bottle in room but they charged 10RMB for that.so overall DON"T GO THERE. Hotel staff at reception is very non sense.
Stayed 1 night in Apr 2018
Verified review

6/10 Okay

Liked: Cleanliness

No complaints

Hotel was a little out of the way, besides that it was fine, no complaints
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通不方便，房間舒適寬闊。

交通不方便，房間舒適寬闊。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for the price

Nice as more expensive hotels. Decor matched the pictures, which is not always the case in China. Nobody spoke English, but WeChat does auto translate, I linked up with a woman at reception desk and then we could communicate.Spa on the 3rd floor is 24 hours, and prices are low.
Verified review

4/10 Poor

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Questionable choice on my part

when I arrived I had been up for 36 hours. The staff at the front desk could not speak English and when then made up the bill they put me in a double in lieu of a single queen as I had reservations for. The cost was over $42 per night which is $9 plus more than I agreed to in my reservation. When I questioned the room and the amount nobody could speak any English. I was so tired I said fine and went to bed. The next day I tried again to request that they are wrong with the amount of the room. Accept for that it was okay. The room needs repair, carpet stained, water marks on exterior walls, no TV station with English speaking (CNN), room had strong mildew smell.
Verified review

10/10 Excellent

Stayed 1 night in Nov 2018

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