JW Marriott Hotel Shenzhen

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for JW Marriott Hotel Shenzhen

Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Executive Studio Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Executive lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000
  • Coco Park Shopping Center
    ‪4 min drive‬
  • Splendid China Folk Village
    ‪5 min drive‬
  • Window of the World
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪41 min drive‬

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Room options

Executive Room, 2 Double Beds

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Executive Studio Suite, 2 Double Beds

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian, JW Marriott Hotel Shenzhen is 2.8 mi (4.5 km) from Splendid China Folk Village and within a 10-minute drive of other popular attractions like Happy Valley. This 402-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Happy Coast - 3 min drive - 1.3 miles
  • Coco Park Shopping Center - 4 min drive - 1.8 miles
  • Splendid China Folk Village - 5 min drive - 2.6 miles
  • Shenzhen Convention and Exhibition Center - 5 min drive - 2.2 miles
  • Window of the World - 6 min drive - 3.6 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Xiangmihu Station - 9 min walk
  • Hong Kong International Airport (HKG) - 55 min drive

Restaurants

  • ‪The Lounge - ‬10 min walk
  • ‪Café Chinois - ‬1 min walk
  • ‪皇潮食府 - ‬16 min walk
  • ‪钓屋 - ‬15 min walk
  • ‪星巴克 - ‬10 min walk

About this property

JW Marriott Hotel Shenzhen

Luxury hotel with 2 restaurants and a full-service spa
At JW Marriott Hotel Shenzhen, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and children's robes. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 118 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Chinois 万豪西餐厅
  • Man Ho 万豪中餐厅
  • The Lounge
  • THE POT锅锅老北京铜锅涮肉

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to March 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a deadbolt lock.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to November 30.
  • Pool access available from 7:00 AM to 10 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Shenzhen?

JW Marriott Hotel Shenzhen offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see around JW Marriott Hotel Shenzhen?

This hotel is situated in Futian within a short 5-minute walk of Shenzhen Golf Club. You'll also find Coco Park Shopping Center and Huaqiangbei within a short drive.

Is there parking available at JW Marriott Hotel Shenzhen?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at JW Marriott Hotel Shenzhen?

Spa by JW is the hotel's spa and services include Swedish massages, deep-tissue massages, detox wraps, and aromatherapy.

Does JW Marriott Hotel Shenzhen include a casino on the premises?

No, JW Marriott Hotel Shenzhen doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10 PM and the seasonal pool will be open from April 01 until November 30.

What amenities will couples enjoy at JW Marriott Hotel Shenzhen?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does JW Marriott Hotel Shenzhen have a hot tub?

Yes, this hotel has a spa tub.

Does JW Marriott Hotel Shenzhen have a restaurant that serves breakfast?

Yes, JW Marriott Hotel Shenzhen has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Hotel Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Shenzhen.

Does JW Marriott Hotel Shenzhen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from JW Marriott Hotel Shenzhen?

The closest major airport to JW Marriott Hotel Shenzhen is Shenzhen Intl. Airport (SZX), which is 18.8 mi away (35 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 16.5 mi away.

Can I book a room with a balcony at JW Marriott Hotel Shenzhen?

No, there aren't any guestrooms with balconies at JW Marriott Hotel Shenzhen.

Does JW Marriott Hotel Shenzhen host weddings?

Take advantage of the wedding venue at JW Marriott Hotel Shenzhen if you plan to say "I do" during your trip.

JW Marriott Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 440 reviews
Rating 8 - Good. 136 out of 440 reviews
Rating 6 - Okay. 47 out of 440 reviews
Rating 4 - Poor. 15 out of 440 reviews
Rating 2 - Terrible. 13 out of 440 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yin To

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MENG MENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

4/10 Poor

siying

Liked: Staff & service
Disliked: Cleanliness, room comfort

Poor hygiene

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.
Stayed 1 night in Dec 2024

10/10 Excellent

Dinesh

Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Suk Man

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and thoughtful throughout our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Zhian

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Wyndham Ming Hym

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great at this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Pui Chun

Stayed 1 night in Jul 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhouzhou

Stayed 3 nights in Jul 2024

10/10 Excellent

Yang, Thousand Oaks

Stayed 1 night in Jul 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Wen See Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Ning, Chicago

Disliked: Staff & service
Checking in is really slow.
Stayed 1 night in Jun 2024

4/10 Poor

Kwok Tsz

Stayed 1 night in May 2024

10/10 Excellent

Eric

Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Staff & service
The lobby design is so old
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

sin kwan

Liked: Property conditions & facilities, room comfort

Ms Yau

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
Stayed 1 night in Jan 2024

10/10 Excellent

MAYBELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful short stay!

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Stayed 1 night in Dec 2023

8/10 Good

CHRISTINE

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Camila

Stayed 4 nights in Dec 2023

10/10 Excellent

Chak Lam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in was super efficient! Very friendly front desk staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Zhigang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, well maintained, very friendly staff, everything perfect
Stayed 1 night in Jul 2023

10/10 Excellent

Min

Stayed 2 nights in Apr 2023