JW Marriott Hotel Shenzhen

5.0 star property
Luxury Shenzhen hotel in Futian with 2 restaurants

Choose dates to view prices

Photo gallery for JW Marriott Hotel Shenzhen

Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Golf view
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000
  • Popular LocationHappy Coast7 min drive
  • Popular LocationSplendid China Folk Village8 min drive
  • Popular LocationWindow of the World8 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)54 min drive

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Room options

Executive Room, 2 Double Beds

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Studio Suite, 2 Double Beds

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Golf View

  • 646 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Shenzhen

Located in Futian, JW Marriott Hotel Shenzhen is 2.8 mi (4.5 km) from Splendid China Folk Village and within a 10-minute drive of other popular attractions like Happy Valley. This 402-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Coco Park Shopping Center - 5 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive
  • Happy Coast - 7 min drive
  • Splendid China Folk Village - 8 min drive
  • Window of the World - 8 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Xiangmihu Station - 9 min walk
  • The nearest major airports are:<br />Shenzhen Intl. Airport (SZX): 35-min drive, 18.8 mi/30.2 km<br /> Hong Kong International Airport (HKG): 55-min drive, 31.1 mi/50.1 km<br /> <p>The preferred airport is Hong Kong International Airport (HKG). </p>

Restaurants

  • The Lounge - 10 min walk
  • Café Chinois - 1 min walk
  • 钓屋 - 15 min walk
  • 星巴克 - 10 min walk
  • 皇潮食府 - 16 min walk

About this property

JW Marriott Hotel Shenzhen

Luxury Shenzhen hotel in Futian with 2 restaurants
At JW Marriott Hotel Shenzhen, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 198 for adults and CNY 118 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Chinois 万豪西餐厅
  • Man Ho 万豪中餐厅

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 42-inch Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a deadbolt lock.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to November 24.
  • Pool access available from 7:00 AM to 10 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Shenzhen?

JW Marriott Hotel Shenzhen offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Shenzhen?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on Jun 10, 2024 start from $117.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around JW Marriott Hotel Shenzhen?

This hotel is situated in Futian within a short 5-minute walk of Shenzhen Golf Club. You'll also find Coco Park Shopping Center and Happy Coast within a short drive.

Will I be able to park at JW Marriott Hotel Shenzhen?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at JW Marriott Hotel Shenzhen?

Yue Spa 悦水疗 is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does JW Marriott Hotel Shenzhen include a casino on the premises?

No, JW Marriott Hotel Shenzhen doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10 PM and the seasonal pool will be open from April 01 until November 24.

What do couples enjoy most about JW Marriott Hotel Shenzhen?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does JW Marriott Hotel Shenzhen have a hot tub?

Yes, this hotel has a spa tub.

Does JW Marriott Hotel Shenzhen have a restaurant that serves breakfast?

Yes, JW Marriott Hotel Shenzhen has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Hotel Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Shenzhen.

Does JW Marriott Hotel Shenzhen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from JW Marriott Hotel Shenzhen?

The closest major airport to JW Marriott Hotel Shenzhen is Shenzhen Intl. Airport (SZX), which is 18.8 mi away (35 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 16.5 mi away.

Can I book a room with a balcony at JW Marriott Hotel Shenzhen?

No, there aren't any guestrooms with balconies at JW Marriott Hotel Shenzhen.

Does JW Marriott Hotel Shenzhen host weddings?

Take advantage of the wedding venue at JW Marriott Hotel Shenzhen if you plan to say "I do" during your trip.

JW Marriott Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 370 reviews" "
Rating 8 - Good. 121 out of 370 reviews" "
Rating 6 - Okay. 42 out of 370 reviews" "
Rating 4 - Poor. 11 out of 370 reviews" "
Rating 2 - Terrible. 9 out of 370 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

sin kwan

Liked: Property conditions & facilities, room comfort
Ms Yau
The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
Stayed 1 night in Jan 2024

10/10 Excellent

MAYBELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful short stay!
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Stayed 1 night in Dec 2023

8/10 Good

CHRISTINE

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Camila

Stayed 4 nights in Dec 2023

10/10 Excellent

Chak Lam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in was super efficient! Very friendly front desk staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Zhigang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, well maintained, very friendly staff, everything perfect
Stayed 1 night in Jul 2023

10/10 Excellent

Min

Stayed 2 nights in Apr 2023

8/10 Good

YUSUKE, London

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was good but majority of the staff was not good at English.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
Stayed 2 nights in Nov 2021