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Estancia San Juan

3.0 star property
Lakefront hotel with a rooftop terrace and free breakfast

Choose dates to view prices

Photo gallery for Estancia San Juan

Terrace/patio
Exterior
Reception
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
Vía Las Cajas Km 22 y Medio, Sayausí, Azuay, 010202
  • Place, El Cajas National Park
    ‪8 min drive‬
  • Place, Calderon Park
    ‪37 min drive‬
  • Place, Mall del Rio
    ‪38 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, individually furnished, free WiFi

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, individually furnished, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 3 Large Twin Bunk Beds and 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, individually furnished, free WiFi

Premium Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, individually furnished, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Sayausí

Estancia San Juan is located 5.6 mi (9.1 km) from El Cajas National Park and 7.9 mi (12.8 km) from Soldados. This 6-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • El Cajas National Park - 8 min drive - 6.6 miles
  • Calderon Park - 37 min drive - 18.4 miles
  • Alejandro Serrano Aguilar Stadium - 37 min drive - 18.6 miles
  • Mall del Rio - 38 min drive - 18.1 miles
  • New Cathedral of Cuenca - 38 min drive - 18.6 miles

Getting around

  • 14n - Antonio Borrero Station - 42 min drive
  • Cuenca (CUE-Mariscal Lamar) - 51 min drive

Restaurants

  • ‪Parador de la Montaña - ‬13 min walk
  • ‪Molino Express - ‬5 min drive
  • ‪Las Cuevas Restaurante - ‬2 min drive
  • ‪Estancia San Juan - ‬1 min walk
  • ‪La Chorreras Restaurant - ‬19 min walk

About this property

Estancia San Juan

Lakefront hotel with a rooftop terrace and free breakfast
Guests staying at Estancia San Juan enjoy a rooftop terrace, free WiFi in public areas, and a garden. If you drive, put free parking to good use. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect free WiFi and 32-inch Smart TVs. Beds sport premium bedding. Other amenities include fireplaces, minibars, and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible bathtub
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Fireplace
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: noon
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Estancia San Juan Hotel
Estancia San Juan Sayausí
Estancia San Juan Hotel Sayausí

Frequently asked questions

Are free cancellation options available at Estancia San Juan?

Estancia San Juan provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Estancia San Juan?

This hotel is located in Sayausí, close to El Cajas National Park.

Is there parking available at Estancia San Juan?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Estancia San Juan include a casino?

No, Estancia San Juan doesn't have a casino.

Is there an indoor pool at Estancia San Juan?

No, there is no indoor pool at this hotel.

Is Estancia San Juan good for couples?

This lakeside hotel offers many amenities for couples, including a fireplace as well as a restaurant and a nature reserve.

Are there hot tubs at Estancia San Juan?

No, this hotel doesn't have a spa tub.

Does Estancia San Juan have a restaurant with a breakfast menu?

Yes, Estancia San Juan serves free continental breakfast each morning from its restaurant.

Does Estancia San Juan allow pets to stay free of charge?

No, pets aren't allowed at Estancia San Juan though service animals are welcome.

Does Estancia San Juan have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Estancia San Juan?

The closest major airport to Estancia San Juan is Cuenca (CUE-Mariscal Lamar), which is 16.8 mi away (51 minutes by car).

Can I book a room with a balcony at Estancia San Juan?

No, you won't find guestrooms with balconies at Estancia San Juan.

Estancia San Juan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Valeria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in took over 20 mins, waiting for the staff to show us our room. There was no cable, no heated floora as advertised, not enough towells and the restaurant closes at 530pm. On top of that, when we tried to leave the property, we had to call several times and around 30 mins until finally someone came to open. Worst experience and service ever. Have never experienced something like this.
Stayed 1 night in Jun 2025

6/10 Okay

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe it was Oct. or Nov. when we stayed here. Driving in at night, we called in advance and were advised a staff member would greet us and get us our room. We arrived 8:30 PM, and found the hotel parking area locked. It was dark and I left the car on the side of the road and knocked on the hotel door, no one was present. We tried calling to no avail, we honked the car horn and a staff member in an off premise residence came processed us in. Once processed in, the staff member returned to her home off premises. Hotel rooms are individual cabin types. We were alone on the premises, with are car locked in the parking area. This did not leave us feeling very safe. The cabin itself was nice and clean. I would rate the mattress as mildly comfortable. The cabin is Flintstone esque. The cabin shower included beautiful stone work. Our room had a fantastic view of the mountains and beautiful surrounding areas. At about 8:00 am, we greeted the arriving staff in the parking lot upon their arrival. They got the restaurant up and running in no time and breakfast was great. I would not stay here again given no staff on premises in the evenings, being essentially locked in at night etc.... (staff were great, helpful, informative when present).
Stayed 2 nights in Nov 2024

6/10 Okay

Edmundo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took an impromptu trip to the Cajas and fell in love with this property. We had a big group of 5 and they accommodated us with ease. It was easy to book, beautiful property, quiet, and so much nature. The workers were so nice and helpful. So many amazing people working together to make this place run. We did on site fishing which was so fun for the kids. The restaurant was warm and welcoming and the food was great. The view was even better. This location is amazing and I highly recommend it. An easy 30 min cab drive from CUENCA.
Stayed 2 nights in Mar 2025

6/10 Okay

Tina

Stayed 1 night in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience :) my dog and family had a lot of fun and a relaxing time
Stayed 2 nights in Jun 2024

10/10 Excellent

Sonia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mandi, holladay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful, and the staff was very friendly and accommodating. They gave me an early check in, helped me get transportation, and let me leave me bag after checkout so that I could go hiking. The food was also excellent. I would highly recommend this place if you plan to visit El cajas.
Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience at Estancia San Juan. The parking area was a little challenging, because you have to go down a short hill to get to rooms and sadly our car wasn’t up to it so they allowed us to park on the top of the property. The Estancia faces a gorgeous mountain and that’s the first thing you see in the morning. It also has several green areas that you can walk to enjoy nature, and if you’re lucky enough, you can see how some of the staff milks the cows. The staff is extremely cordial and even though the government started to cut the electricity a few hours a day, they made sure that we were as comfortable as possible. We’re looking forward to our next visit. This place is perfect if you love nature more than the overcrowded “touristy” resorts.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a peaceful place and very cozy
Stayed 2 nights in May 2023

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay with our baby for our wedding annivwrsary. The staff was courteous. The room was comfortable and clean and we enjoyed the surrounding nature.
Stayed 2 nights in Apr 2023

8/10 Good

Fabricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tenía un fuerte olor a humedad y en ocasiones a desagüe, …….de ahí el lugar me pareció un excelente sitio,la habitación tenía jacuzzi, doble calefacción, cobijas extra, la atención del personal siempre fue muy atenta… no sé si lo recomendaría, al menos no esa habitación
Stayed 2 nights in Nov 2025

2/10 Terrible

Dana

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Tengan cuidado al reservar si quieren hospedarse en las habitaciones de piedra porque cuando llegué no me dieron esa habitación, a pesar que en las fotografías para hacer la reservación aparecen fotos de esas habitaciones. La administradora de manera antipática supo decirme que todo era culpa de esta plataforma y que no me iba a dar la habitación que originalmente se ven en las fotos por lo que me sentí estafada. Me dieron una habitación que era una choza de madera pequeñita la cual al día siguiente entregué a pesar de de haber pagado las 2 noches lo único que quería era salir de allí. El Desayuno un desastre, los huevos me los dieron hirviendo y sin pelar, cosa que te toca pelarlos y quemarte los dedos. No volvería nunca.
Stayed 2 nights in May 2025

10/10 Excellent

Miguel Angel

Stayed 2 nights in Dec 2023

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the service was excellent. Even in cold weather the installations are prepared and they are very comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023