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Recent guest reviews

We had trouble with our finicky keycard that took several swipes to work properly. Hotel staff admitted so. Website listed breakfast and front desk offered bag if fruit. We selected hotel hoping for a better breakfast. Overpriced for lack of proper amenities. Bedding comfortable and clean.

This hotel is a joke! Room and bathroom don’t look clean, toilet damaged. It’s not a nice place for family as described. Loud people outside in the pool area until midnight or later. And the breakfast hahaha... you have to go to the reception and get a paper bag with one horrible apple juice, a muffin and an orange that you can’t eat since there is no silverware to cut it. Very, very disappointed.

Good location off of I95 with a lot of restaurants. Great price, not too far from Savannah. Understandable breakfast buffet is closed but a bagged breakfast would have been nice.

Property is falling apart. Looks like it hasn’t been updated or repaired since the 70’s

The room was dirty, walls, the property was somewhat unkept

It was very clean in my room nothing to complain about

I liked the pool area. Lots of comfortable seating including a fire pit. There's also an area to play volleyball, shuffleboard, and ping pong. The property had some lovely spots, such as the entrance and lobby. The breakfast area néeded to be a little cleaner and updated in appearance.

The room was clean, but the walkways and tunnel areas were filthy. Beds were clean. Noise level was high. Ceiling was drippy and cracked. Breakfast was very nice. Staff was kind and helpful. This was nice for an overnight stay, I would not recommend for an extended stay. Though we did not have the opportunity, the extra activities (pool, games, etc) looked like they would be very nice.

Where to start, okay at check in there was no one at the front desk. I mean no one. We had to wait quite a while, and make a lot of noise in the lobby to get anyone in the backs attention. Once checked in we walked into our room. It claims to be 2 queen beds, but I'd be surprised if they are even doubles. We stayed there 2 nights, but if I hadn't already paid, and if we weren't so beat we would have left. The room was small, the pool was cold, the bathroom was a little scary, and we are fairly certain we got bitten by fleas. Also there is some kind of bar/restaurant attached to the hotel, and it is only if you are going to the bar that you can use the sand volleyball court or outdoor games. That sucked for our kid!

What could have been a very pleasant stay was sullyied by a very curt and unpleasant desk cleark and trash floating in the pool

1st room.... Turned on the lights and roaches were running! So did I. Front desk moved us but roaches!! So tired just stayed to get back on the road. The front desk did call, but roaches!!

The hotel had the sink leaking the heat and phone didn't work. I went down stair to talk with them and they never came up to check either one of them out. I call someone they put us on three way call and they still did come and check anything out. I think that before any company should check out these hotel before the rent them to people . I would have not let my dog stay at this hotel.

The room door would not lock properly, the deadbolt change was broken, mold in the shower, water marks in the ceiling, musty smelling room, etc..

Coastal Hwy US 17 South Richmond Hill GA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Inn Richmond Hill - Savannah I-95 is located 3.1 mi (5 km) from Richmond Hill Historical Society Museum and within a 10-minute drive of Savannah Festival Outlet Center. This 120-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free full breakfast is served each morning from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Quality Inn Richmond Hill - Savannah I-95's 120 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

At Quality Inn Richmond Hill - Savannah I-95, guests have access to a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn Richmond Hill - Savannah I-95

Everyone (10) Couples (2) Family (6)
3
Everyone

We had trouble with our finicky keycard that took several swipes to work properly. Hotel staff admitted so. Website listed breakfast and front desk offered bag if fruit. We selected hotel hoping for a better breakfast. Overpriced for lack of proper amenities. Bedding comfortable and clean.

By on Jul 19, 2021

Review comment responded on Jul 23, 2021

Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves, and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team

2
Family with small children Family

This hotel is a joke! Room and bathroom don’t look clean, toilet damaged. It’s not a nice place for family as described. Loud people outside in the pool area until midnight or later. And the breakfast hahaha... you have to go to the reception and get a paper bag with one horrible apple juice, a muffin and an orange that you can’t eat since there is no silverware to cut it. Very, very disappointed.

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Dear Guest, Thank you for your candid feedback. We have set high standards for hospitality at Quality Inn Richmond Hill, and we are absolutely gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. What you experienced is inarguably unpleasant, please be assured that we will look into your concerns diligently and act on them to ensure no other guest experiences what you did. We have also briefed the housekeeping staff about this and from here on, we will adopt a more stringent approach, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you, Denise, and we earnestly hope you will give us another chance in the future to host you better. Sincerely, Management Team

2
Partner Couples Family

By on Mar 30, 2021

Review comment responded on Mar 30, 2021

Dear Guest, Thank you for taking the time to leave us your candid rating. We are extremely gutted to see the poor ratings. Please accept our sincere apologies for your recent stay at our hotel was not up to the mark. We have set high standards for hospitality and we regret to have failed to meet your expectations. We earnestly hope you will give us another chance in the future to serve you better. Your satisfaction is important to us and we will be making all necessary improvements to ensure we offer an exceptional experience for you in the future. Sincerely, Management Team

4
Everyone

By on May 15, 2020

4
Everyone

Good location off of I95 with a lot of restaurants. Great price, not too far from Savannah. Understandable breakfast buffet is closed but a bagged breakfast would have been nice.

By on May 13, 2020

1
Everyone

By on Mar 13, 2020

1
Family

Property is falling apart. Looks like it hasn’t been updated or repaired since the 70’s

By on Aug 25, 2019

2
Everyone

The room was dirty, walls, the property was somewhat unkept

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Dear Guest, Thank you for the review. We are sorry for the unpleasant experience due to the cleanliness of the room. The housekeeping staff received additional training in the cleanliness. We take real pride in serving the quality of amenities and satisfactory stay. I hope that you will choose to stay with us. Sincerely, Hotel Manager.

5
Friends Family

It was very clean in my room nothing to complain about

By on Apr 29, 2019

Review comment responded on May 6, 2019

Dear Guest, Thank you for the positive comments. We are so glad that you found a clean room and a nice stay with us. We take real pride in offering the best possible guest experience. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager.

3
Family

I liked the pool area. Lots of comfortable seating including a fire pit. There's also an area to play volleyball, shuffleboard, and ping pong. The property had some lovely spots, such as the entrance and lobby. The breakfast area néeded to be a little cleaner and updated in appearance.

By on Feb 17, 2019

Review comment responded on Mar 1, 2019

Dear Guest, Thanks for posting this comment and allowing us to improve. I am glad that you found a nice pool area and an overall nice stay with us. We regret some inconveniences due to the breakfast area cleanliness. We have taken note of your comment and shared with our management team. We take real pride in this hotel, and I regret anyways we didn’t meet your expectations. We’ll do better for you next time. Sincerely, Hotel Manager.

Quality Inn Richmond Hill - Savannah I-95

4300 Coastal Hwy US 17 South, Richmond Hill, GA 31324
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