Comfort Suites Historic District
2.5 out of 5.0
3.9
out of 5
Average Guest Review
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Recent guest reviews
Great staff and helpfulness. Outskirts of historic district, good mile walk to the river. Dirty floor, needs to be replaced, or deep cleaned. Bed was uncomfortable. Average place.
The "On demand" shuttle service, to go to or get picked up from, anywhere in the Historic district was fantastic. Entire staff was outstanding and the suite was more than adequate for the two of us.
Friendly staff always ready to help you out. Shuttle will take you all around town. Always just a phone call away.
Just off of Bay Street, the hotel was great for an impromptu overnight stay. I prefer to stay closer to town, but the short walk was worth the value. Clean hotel and friendly staff!
Clean room, walking distance from downtown. Great customer service, had excellent staff eager to give you information about the city and even had a van, free transportation to any part of downtown.
Very clean room and friendly staff. Very convenient to all locations.
Great low cost hotel in historic district. Definitely within walking distance to River Street and City Market!
I had my Bach weekend and we stayed there. It made it even more perfect
very clean,good breakfast ,friendly staff! There were increased pricing for the holiday .
The hotel itself isn't in a great area but we never felt unsafe. It is within walking distance to the historic district.The inside is beautiful! The staff are very friendly and extremely helpful. The shuttle is great and soooo convenient. They take you where ever you want to go in the historic district and will come pick you up too all free. The rooms were very clean and comfortable. The complimentary breakfast was extensive and delicious. Would definitely stay there again!
We were in town for a wedding and the room served its purpose. We took advantage of the free shuttle service that the hotel offered each day we wanted to go downtown. It was not a far walk to the river st shops.
front desk staff were the most friendly and helpful we have ever experenced. courtesy driver was most pleasant and helpful. needed more baggage carts at front as most people were leaving at the same time. location was perfect with ease arriving and having access to thruway upon leaving.room was perfect and breakfast was excellant
Nice stay, waliking distance to River Front & Market Square. Would stay again.
The hotel was wonderful. One daughter needed to complete a report and submit it while another daughter was getting a campus tour. The hotel had an excellent board room that they shared with us. The internet service was easy to access and was a fast connection. I loved our room on the first floor. It had 12ft ceilings and an archway between the beds and the couch area. It was unique. The staff was cheerful and helpful. The only thing we found was the room had an odor when we first entered it. After a bit with the AC, the odor disappeared.
Walking distance from River St. great location. Pet friendly hotel with low fee. Rooms are big and comfortable, Will definitely recommend and go back to this hotel.
We enjoyed our stay here with the overall atmosphere but when taking a shower I found someone else's hair in there! Gross! There were finger prints on the refrigerator and glass above the cabinets.
[...] 1) we had requested adjoining rooms early on and the hotel said they didn't have any yet in the other room next to ours there was an adjoining door to the next room 2) arriving at the hotel and checking in we asked where the malls and shopping were located and the front desk lady pointed to the brochures and walked away never offering to assist us 3) when we went back and asked for a map she did give us one but never marked on it where we were presently or what route we would take to get to what we were looking for. We truly seemed like we were bothering her. The directions and friendliness of the day staff was terrible. However, later in the evening the gentleman working the front desk gave great walking directions when we inquired about a location we wished to visit and evening secrity guard was friendly.4) the breakfast left a lot to be desired. Overall the hotel was very clean and the rooms were comfortable. I would stay there again but I would know where I was going and what I planned to visit.
Wonderful, caring staff, awesome breakfast, and beds were very comfortable. However, the location wasn't the best, its across from the ghetto, and getting to River Street meant walking down a dark, deserted alley, and this turned out to be an unpleasant experience, as we got hassled by a small group, but other than that, the hotel itself was wonderful.
Guest reviews for Comfort Suites Historic District
nice, friendly staff. dirty room. room grungy.
Everyone
Great staff and helpfulness. Outskirts of historic district, good mile walk to the river. Dirty floor, needs to be replaced, or deep cleaned. Bed was uncomfortable. Average place.
nicer than i actually expected. great shuttle.
Everyone
The "On demand" shuttle service, to go to or get picked up from, anywhere in the Historic district was fantastic. Entire staff was outstanding and the suite was more than adequate for the two of us.
friendly staff always ready to help you out
Everyone
Friendly staff always ready to help you out. Shuttle will take you all around town. Always just a phone call away.
overnight stay
Families
Just off of Bay Street, the hotel was great for an impromptu overnight stay. I prefer to stay closer to town, but the short walk was worth the value. Clean hotel and friendly staff!
awesome stay
Singles
Clean room, walking distance from downtown. Great customer service, had excellent staff eager to give you information about the city and even had a van, free transportation to any part of downtown.
getaway
Couples
Very clean room and friendly staff. Very convenient to all locations.
great location
Families
Great low cost hotel in historic district. Definitely within walking distance to River Street and City Market!
great place
GetawayWithFriends
I had my Bach weekend and we stayed there. It made it even more perfect
st paddys
Families
very clean,good breakfast ,friendly staff! There were increased pricing for the holiday .
comfort suites is outstanding!
Families
The hotel itself isn't in a great area but we never felt unsafe. It is within walking distance to the historic district.The inside is beautiful! The staff are very friendly and extremely helpful. The shuttle is great and soooo convenient. They take you where ever you want to go in the historic district and will come pick you up too all free. The rooms were very clean and comfortable. The complimentary breakfast was extensive and delicious. Would definitely stay there again!
