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Recent guest reviews

Good location and lots of great restaurants. Good underground shopping close by

3 beds good. Previliage suit is good but standard room is so bad condition dirty smell.

We stayed there for 3 nights. On the second day the reception called in the morning while we were sleeping to see if we need room makeup service - right after we ignored the door knock by the room service staff as we were sleeping. This is quite inconsiderate. The second day they cleaned our room but we come back to realize that they did not change our dirty bedsheet which had a stain on it. They refused to keep our luggage after our stay. Well, they just say "No, we can't" Otherwise, the room is decent.

2-4 Minami 4-jo Sapporo Hokkaido

Hotel highlights

  • Walking distance to Tanukikoji Shopping Street and Nakajima Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Chuo-ku, Mercure Hotel Sapporo is within a 5-minute walk of Tanukikoji Shopping Street and within 15 minutes of other popular attractions like Nakajima Park. This 285-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in French cuisine. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All 285 soundproofed rooms provide tablet computers, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and desks are also available.


Property features

Guests of Mercure Hotel Sapporo enjoy features like a fitness center, free WiFi in public areas, and a computer station. Self parking is available for JPY 1200 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Deluxe Room, Non Smoking

2 Twin Beds | Sleeps 6

Privilege, Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Superior Room, Non Smoking

2 Twin Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Mercure Hotel Sapporo

Everyone (3) Family (2)
5
Everyone

By on Oct 11, 2019

Review comment responded on Oct 12, 2019

Thank you for staying with Mercure Sapporo. Also, thank you for taking the time to perfect score us. We hope to see you soon, and if you have any other questions or comments, please feel free to contact us anytime. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

5
Family

By , from Irvine on Oct 9, 2019

Review comment responded on Oct 10, 2019

Dear Steph Thank you for staying at the Mercure Sapporo. Your perfect rating is very much appreciated. We hope to see you again, and if you have any other questions or comments, please feel free to contact us anytime. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

5
Family Friends

Good location and lots of great restaurants. Good underground shopping close by

By on Apr 19, 2019

Review comment responded on Apr 22, 2019

Thank you for choosing Mercure Sapporo and taking your time to share your review here. It is always a pleasure to receive positive feedback. I will share your comments with our team. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. SAKAI Guest Experience Supervisor Mercure Sapporo

3
Everyone

3 beds good. Previliage suit is good but standard room is so bad condition dirty smell.

By , from Seoul on Jul 30, 2018

3

poor customer services

Everyone

We stayed there for 3 nights. On the second day the reception called in the morning while we were sleeping to see if we need room makeup service - right after we ignored the door knock by the room service staff as we were sleeping. This is quite inconsiderate. The second day they cleaned our room but we come back to realize that they did not change our dirty bedsheet which had a stain on it. They refused to keep our luggage after our stay. Well, they just say "No, we can't" Otherwise, the room is decent.

By on Jan 18, 2018

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