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Carillon Plaza Hotel

3.0 star property

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Photo gallery for Carillon Plaza Hotel

Reception
Lobby
Rooftop pool
Superior Room | Minibar, in-room safe, soundproofing, free WiFi
Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
R. Bela Cintra, 652, Consolação, São Paulo, SP, 01415-000
  • Place, Rua Augusta
    ‪3 min walk‬
  • Place, Paulista Avenue
    ‪6 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, soundproofing, free WiFi

Executive Studio Suite

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio, Accessible

Standard Studio, Accessible | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio, Accessible

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

São Paulo

Located in Consolação, Carillon Plaza Hotel is within a 5-minute walk of Rua Augusta and within 15 minutes of other popular attractions like Paulista Avenue. This 49-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Rua Augusta - 3 min walk - 0.2 miles
  • Paulista Avenue - 6 min walk - 0.4 miles
  • Center 3 Shopping Mall - 6 min walk - 0.4 miles
  • Frei Caneca Shopping and Convention Center - 8 min walk - 0.5 miles
  • Pacaembu Stadium - 14 min walk - 0.8 miles

Getting around

  • Sao Paulo Julio Prestes Station - 5 min drive
  • Paulista Station - 6 min walk
  • São Paulo/Guarulhos Intl. Airport - 41 min drive

Restaurants

  • ‪Pop Vegan Food - ‬1 min walk
  • ‪Sujinho - ‬3 min walk
  • ‪Mestiço - ‬1 min walk
  • ‪Sujinho Fastburger - ‬2 min walk
  • ‪Casa Fluída - ‬1 min walk

About this property

Carillon Plaza Hotel

Guests of Carillon Plaza Hotel enjoy features like free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.
14-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Minibars, safes, and free toiletries are also standard.

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ibis budget Sao Paulo Paulista
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8.2 out of 10, Very Good, 1,367 reviews
$55 nightly
The price is $58
May 25 - May 26
Total with taxes and fees
ibis budget Sao Paulo Paulista

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Carillon Plaza
Carillon Plaza Hotel
Carillon Plaza Hotel Sao Paulo
Carillon Plaza Sao Paulo
Carillon Plaza Hotel Sao Paulo, Brazil
Carillon Plaza Hotel Hotel
Carillon Plaza Hotel São Paulo
Carillon Plaza Hotel Hotel São Paulo

Frequently asked questions

Is free cancellation available at Carillon Plaza Hotel?

Carillon Plaza Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Carillon Plaza Hotel?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Carillon Plaza Hotel on May 23, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Carillon Plaza Hotel?

This hotel is situated in Consolação within a 10-minute walk of Paulista Avenue, Rua Augusta, and Frei Caneca Shopping and Convention Center. You'll also find Allianz Parque and Oscar Freire Street within a short drive.

Will I be able to park at Carillon Plaza Hotel?

Yes, self parking is offered for free at the hotel.

Does Carillon Plaza Hotel feature a casino on the premises?

No, Carillon Plaza Hotel doesn't have a casino.

Is there an indoor pool at Carillon Plaza Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Carillon Plaza Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as designer stores and a 24-hour front desk.

Are there hot tubs at Carillon Plaza Hotel?

No, there isn't a spa tub at this hotel.

Does Carillon Plaza Hotel have a restaurant that serves breakfast?

No, Carillon Plaza Hotel doesn't have a restaurant that serves breakfast.

Does Carillon Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Carillon Plaza Hotel though service animals are welcome.

Are there connecting rooms at Carillon Plaza Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Carillon Plaza Hotel?

The closest major airport to Carillon Plaza Hotel is São Paulo (CGH-Congonhas), which is 7.7 mi away (21 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 19.1 mi away (41-minute drive).

Can I book a room with a balcony at Carillon Plaza Hotel?

No, there aren't any guestrooms at Carillon Plaza Hotel that offer a balcony.

Carillon Plaza Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 70 out of 337 reviews
Rating 8 - Good. 88 out of 337 reviews
Rating 6 - Okay. 89 out of 337 reviews
Rating 4 - Poor. 48 out of 337 reviews
Rating 2 - Terrible. 42 out of 337 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Nina Kristine

Traveled with group
Liked: Staff & service
Nice stay. Friendly staff even there is communication barrier. They always try to help us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kingsley

Stayed 1 night in Sep 2024

2/10 Terrible

ALDEMIR

Disliked: Property conditions & facilities, room comfort

Old , very old building

Travel back in time , 40 years Horrible and should be completely gutted See pictures and judge yourself
Stayed 2 nights in Mar 2023

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito mal porque a internet não funciona menos, mas o vídeo 180p muito lento foi uma piada na recepção 20% como mentiroso
Stayed 2 nights in Apr 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service and rooms and bed is 1 star but price is 3 to 4 stars.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired and in need of an update

The hotel is in need of gutting and bringing up to modern standards. The room was very shabby and the brown bathroom suite had evidence of mould and watermarks. Plus one of the shower doors was missing. The whole room looked as though it dated from a 1970's motel.

6/10 Okay

Richard, Dublin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Only stay if you speak Portuguese

The hotel is basic and reasonably clean which suited my needs initially. However I had a few separate bookings because I was travelling while in South America and using Sao Paulo as a base. I wanted to leave my main luggage at the hotel during my other trips, but was told that no luggage storage was available. Furthermore the staff either could not speak English or if they did, their English was limited. I was very surprised by this considering the location and also with my visit shortly preceeding the world cup. As the title of my review indictates, if you don´t speak English, try elsewhere. In my case, I made alternative arrangements. If you get hit with the language barrier, I suggest using the computer near the reception and use a translation website to help out.

4/10 Poor

Vincent L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would noy go back

They charge you for everything, Internet very expensive Local phone calls extremely expensive, just be carefull most hotels dont charge for those things, you think you are getting a bargain, at the end of the day you pay the same as if you go to a more expensive hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor service

I am very dissatisfied with the quality of the service of this hotel. There was no internet available, not even to pay for and there was no fitness room or business center. The only pc in the lobby did not work ever and I was unable to print out anything because they DID NOT HAVE A PRINTER! The room supplies were very small and of poor quality. There were not enough towels either. Every time I asked the staff for information or directions, they did not have any. If they promised to get back at me with the request, after a long time apparently they had forgot because when I had to ask again they had not even search for it.

6/10 Okay

Nathalya

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Suelen

Stayed 1 night in Dec 2025

2/10 Terrible

Julio

Business traveler
Disliked: Cleanliness, staff & service, amenities
Primeiro quarto que fiquei não funcionava direito o ar-condicionado. Tinha pernilongo. Não tinha ducha. Pouca opção no café da manhã.
Stayed 4 nights in Dec 2025

10/10 Excellent

Caroline

Stayed 2 nights in Nov 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities
Razoável
Stayed 2 nights in Oct 2025

6/10 Okay

Lucas

Stayed 1 night in Nov 2025

8/10 Good

Ramon

Liked: Staff & service
Satisfez as expectativas. Porém poderia ter uma estrutura melhor.
Stayed 3 nights in Nov 2025

6/10 Okay

Renato

Stayed 1 night in Oct 2025

10/10 Excellent

GUSTAVO

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

rosalba

Stayed 1 night in Sep 2025

10/10 Excellent

rosalba

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

GUSTAVO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA ZELIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Wilson

Stayed 1 night in Sep 2025

6/10 Okay

Carlos Artur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O que ainda salva o hotel é o atendimento. Os funcionários da recepção e cozinha são gentis e prestativos. Já a privacidade da área de banho no banheiro, em relação aos imóveis próximos é nula e não tem como evitar ser visto ao tomar banho. Além disso, o banheiro não tem área de banho separada, ao tomar banho alaga todo e não tem como evitar.
Stayed 1 night in Sep 2025