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Crowne Plaza Sanya City Center by IHG

4.0 star property
Riverwalk hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Crowne Plaza Sanya City Center by IHG

Outdoor pool
Lobby
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Meeting facility
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Hot Tub
  • Spa
  • Breakfast available

Explore the area

View in a map
No 3 Yuya Road, Sanya, Hainan, 572000
  • Place, Dadong Sea
    ‪5 min drive‬
  • Place, Dadonghai Beach
    ‪8 min drive‬
  • Place, Sanya International Shopping Center
    ‪8 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Bay View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Bay View

  • 592 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Bay View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking, Bay View

  • 592 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking, City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Bay View (Kids Theme)

Premium Room, Multiple Beds, Bay View (Kids Theme) | Premium bedding, in-room safe, desk, blackout drapes

Premium Room, Multiple Beds, Bay View (Kids Theme)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, Club Lounge Access (Bay View)

Premium Room, 1 King Bed, Smoking, Club Lounge Access (Bay View) | Room amenity

Premium Room, 1 King Bed, Smoking, Club Lounge Access (Bay View)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking, City View (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Smoking, Club Lounge Access (Bay View)

Suite, 2 Bedrooms, Smoking, Club Lounge Access (Bay View) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, Smoking, Club Lounge Access (Bay View)

  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

Premium bedding, in-room safe, desk, blackout drapes

Suite

  • Sleeps 5
  • 1 Twin Bed

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About the neighborhood

Sanya

Located in Jiyang District, Crowne Plaza Sanya City Center by IHG is within a 10-minute drive of Sanya International Shopping Center and Pearl Mall. This 4-star hotel has 493 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Dadong Sea - 5 min drive - 3.0 miles
  • Luhuitou Park - 7 min drive - 4.3 miles
  • Dadonghai Beach - 8 min drive - 4.1 miles
  • Sanya International Shopping Center - 8 min drive - 5.0 miles
  • Phoenix Island Sanya - 9 min drive - 5.9 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 35 min drive

Restaurants

  • ‪星巴克 - ‬5 min drive
  • ‪Новый Первый Суши С Лососем - ‬5 min drive
  • ‪Dolphin - ‬5 min drive
  • ‪东北王酒楼 - ‬5 min drive
  • ‪Mee & Mian - ‬15 min drive

About this property

Crowne Plaza Sanya City Center by IHG

Riverwalk hotel with 3 restaurants and a full-service spa
At Crowne Plaza Sanya City Center by IHG, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 300 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, free newspapers, and safes.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Four Points by Sheraton Hainan, Sanya
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 117 reviews
$89 nightly
The price is $94
Dec 11 - Dec 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Marina
  • Kiyomori Japanese
  • Yue Chao Cantonese

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2013

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 300.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way)
  • Rollaway bed fee: CNY 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ramada Plaza Hotel Sanya
Ramada Plaza Sanya
Crowne Plaza Sanya City Center Hotel
Ramada Plaza Sanya Hainan
Crowne Plaza Sanya City Center
Crowne Plaza Sanya City Center Hainan

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Sanya City Center by IHG?

Crowne Plaza Sanya City Center by IHG offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do around Crowne Plaza Sanya City Center by IHG?

This hotel is situated in Jiyang District, close to Dadonghai Beach, Dadong Sea, and Sanya International Shopping Center. Pearl Mall is also within a driving distance of 4.7 mi.

Will I be able to park at Crowne Plaza Sanya City Center by IHG?

Yes, self parking is offered for free at the hotel.

Is there a spa at Crowne Plaza Sanya City Center by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Crowne Plaza Sanya City Center by IHG feature a casino?

No, Crowne Plaza Sanya City Center by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Sanya City Center by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Crowne Plaza Sanya City Center by IHG good for couples?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.

Does Crowne Plaza Sanya City Center by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Sanya City Center by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Sanya City Center by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Sanya City Center by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Crowne Plaza Sanya City Center by IHG.

Are there connecting rooms at Crowne Plaza Sanya City Center by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza Sanya City Center by IHG?

The closest major airport to Crowne Plaza Sanya City Center by IHG is Sanya (SYX-Phoenix Intl.), which is 13.3 mi away (35 minutes by car).

Are there rooms with balconies at Crowne Plaza Sanya City Center by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or mountain views.

Does Crowne Plaza Sanya City Center by IHG offer wedding services?

There are wedding services available at Crowne Plaza Sanya City Center by IHG if that's in your vacation plans.

Crowne Plaza Sanya City Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 37 reviews
Rating 8 - Good. 17 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
The staff were lovely and wanted to please. However, there were not too many people who could speak English. The Managers were very hospitable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, at the heart of the city with stunning views. transportation is readily available. taxi and bus is just in front of the hotel food outlets are within walking distance.
Stayed 4 nights in Oct 2018

8/10 Good

Pwong, San Francisco, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but the front desk clerk should only service with IHG member only on IHG line. it's very long line on IHG line when check in or out, because they services anyone even not IHG member !!
Stayed 2 nights in Jan 2018

8/10 Good

Richard, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanya without the beach

Stayed here many times, good location, noisy neighborhood but that's Sanya. Recently changed from a Ramada hotel, service good, helpful staff and breakfast good but always busy. Will stay again.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Good value for what you pay

This hotel is nicely situated, close to both nightlife and beaches, if you want to sample the traditional street food etc it too is just a short distance away, it is the second time I have stayed there. I had a couple of issues but after translation the staff resolved the issues immediately. Great value for money hotel

8/10 Good

Ruinan, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fairly good for a ramada plaza.

Checkin need much more time than I expected, but problem was solved by their manager eventually. This hotel is recently opened, so it's in great condition. Considering its price, this hotel is really worth stay! Overall I recommend this hotel.

6/10 Okay

Han Khng

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wendy, Hong Kong

Disliked: Property conditions & facilities

Noisest hotel I have ever stayed in

This hotel sits on the main road and drivers kept honking 24/7. Breakfast, which isn't included, costs 280 yuan per head, almost 50 dollars. Total ripoff.

6/10 Okay

Eric, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Poor front desk service

I am waited more than 30 mins during check in and check out, every front desk staffs told me they are very busy - just wait and wait. I moved out to le parker hotel and they are much more productive - only 5-10 mins during check in and out. Eric

8/10 Good

yuan, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very pleasant trip in ramada sanya

i booked rooms for my parents. They said they were totally satisfied with the ramada sanya. i am happy to hear that

10/10 Excellent

YongJu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋습니다.

연식이 있는 호텔이라 낡은 시설들이 좀 아쉽지만, 가격대비 위치 서비스 모두 좋습니다. 아침 뷔페 아주 괜찮아요.
Stayed 1 night in Aug 2019

10/10 Excellent

YongJu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 및 위치 좋습니다.

호텔 연식이 있어서 전체적으로 룸컨디션이 낡은 부분이 있지만... 위치도 좋고 가성비도 좋습니다. 직원들도 모두 친절합니다.
Stayed 2 nights in Aug 2019

10/10 Excellent

SIU KWAN RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Kevin

Liked: Cleanliness, room comfort

服務有待改進

我是訂非吸煙的休閒客房, 但安排了一間有煙味和沒有浴缸的房間給我, 要求換房才安排一間正常的房間.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

過橋便是第一市場，打的往鹿回頭公園及大東海都很便宜，非常方便。
Stayed 2 nights in Sep 2018

4/10 Poor

Cheuk Nam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

差劣之選

客房/酒店整潔度：差 服務質素：差 酒店設施：舊 酒店位置：差
Stayed 1 night in Aug 2018

10/10 Excellent

chuangkai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好，衛生乾淨，交通便利，值得在來

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

硬件不錯，服務質素低

辦入住速度很慢，一開始又說找不到訂單，但另外一位同事一過來就找到，第一位看起來就像培訓不足。價錢來說就還可以，早餐不錯。最大問題是，我們在酒店門口下計程車，但忘記把東西從車尾箱拿出來，打算找大堂經理叫保安幫忙看監控，但竟然看錯事發時間，報了一個錯的車牌號給我們。最後需要多番交涉，我們打去交通局重新給新的車牌號，才能找司機取得部分物品。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯👍 中餐廳也好吃 魚頭包好食實惠 李兰罗宾服務周到 👍👍👍👍👍👍👍👍👍👍
Stayed 3 nights in Apr 2018

2/10 Terrible

shuai, Beijing east

Liked: Cleanliness
Disliked: Staff & service

terrible service...

服务非常差，首日房间点餐，等了一个小时才送来，次日房间要红酒杯，催促多次才送来，结果要了3个才送来两个。回答说“酒店只有两个了”。十分诧异这个酒店竟然找不到第三个红酒杯。。。以后不会来这里住了。服务差到一定地步。 terrible service...I waited one hour for a food service in room on the first day, and on the second day i ordered 3 wine glasses, which end up bringing only two. They said "they can not find the additional glass" Very impressive answer that the 4 star hotel can not have one more wine glass. I will not choose nor recommend this hotel to anybody else any more.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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