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Comfort Hotel Santos

3.0 star property
Beach fun in indoor pool, near Santos Harbor

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Photo gallery for Comfort Hotel Santos

Indoor pool
Suite Superior Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free cribs/infant beds
Front of property - evening/night
Lobby
Family Suite | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
  • Ponta da Praia Beach
    ‪10 min walk‬
  • Santos Harbor
    ‪14 min walk‬
  • Pitangueiras Beach
    ‪11 min drive‬

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Room options

View all photos for Superior Queen Nao Fumante

Superior Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Superior Queen Nao Fumante

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

Premier Double Room | Living area

Premier Double Room

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior Queen Nao Fumante

Suite Superior Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Superior Queen Nao Fumante

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Suite

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed | Living area

Comfort Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Accessible

Standard Room, Accessible | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Room, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Nao Fumante

Superior Twin Nao Fumante | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Superior Twin Nao Fumante

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Luxo Queen Nao Fumante

Suite Luxo Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Luxo Queen Nao Fumante

  • 344 sq ft
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Superior

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Deluxe

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Room Deluxe

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Twin Room Superior

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Twin Room Superior

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Superior

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Room Superior

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Suite With Sea View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite With Side View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Suite With Side View

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Santos

Located in Ponta da Praia within a 5-minute walk of Beach Edge Gardens, Comfort Hotel Santos is within a 15-minute stroll of Fishing Museum. This 161-room, 3-star hotel has an indoor pool along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Ponta da Praia Beach - 10 min walk - 0.5 miles
  • Santos Harbor - 14 min walk - 0.8 miles
  • Asturias Beach - 11 min drive - 3.2 miles
  • Pitangueiras Beach - 11 min drive - 3.4 miles
  • Praia do Tombo - 12 min drive - 3.8 miles

Getting around

  • Pinheiro Machado Station - 8 min drive
  • São Paulo (CGH-Congonhas) - 83 min drive

Restaurants

  • ‪Padrela Panificadora e Confeirtaria - ‬5 min walk
  • ‪Revo Manufactory - ‬4 min walk
  • ‪Capitães Gastronomia - ‬6 min walk
  • ‪Hiná Fish & Lounge - ‬7 min walk
  • ‪Restaurante Bancários 56 - ‬6 min walk

About this property

Comfort Hotel Santos

Beach fun in indoor pool, near Santos Harbor
Comfort Hotel Santos offers an indoor pool, a steam room, and a rooftop terrace. Valet parking is available for BRL 35 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this beach hotel include free WiFi in public areas, a business center, and express check-in.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool and a steam room.

Languages

English, Portuguese

Similar properties

Front of property

Novotel Santos Gonzaga

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$59 nightly
The price is $61
Jul 6 - Jul 7
Total includes taxes and fees
Novotel Santos Gonzaga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (BRL 35 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Comfort Hotel

Things to do

  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 204 per pet, per night
  • Dogs and cats only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: BRL 35 per day
  • Pet fee: BRL 204 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos

Frequently asked questions

Are free cancellation options available at Comfort Hotel Santos?

Comfort Hotel Santos provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see near Comfort Hotel Santos?

This hotel is situated in Ponta da Praia within a 10-minute walk of Beach Edge Gardens and Fishing Museum. You'll also find Santos Harbor and Gonzaga Beach within a short drive.

Is parking available on site at Comfort Hotel Santos?

Yes, secured valet parking is offered for BRL 35 per day.

Does Comfort Hotel Santos include a casino at the property?

No, Comfort Hotel Santos doesn't have a casino.

Is there an indoor pool at Comfort Hotel Santos?

Yes, this hotel has an indoor pool.

Is Comfort Hotel Santos a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Comfort Hotel Santos have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Comfort Hotel Santos feature a restaurant that includes a breakfast menu?

Yes, Comfort Hotel Santos serves free continental breakfast at Restaurante Comfort Hotel each morning.

Will Comfort Hotel Santos allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Comfort Hotel Santos for a fee of BRL 204 per pet, per night.

Are there connecting rooms at Comfort Hotel Santos?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Comfort Hotel Santos?

No, there aren't any guestrooms with balconies at Comfort Hotel Santos.

Comfort Hotel Santos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 647 reviews
Rating 8 - Good. 220 out of 647 reviews
Rating 6 - Okay. 49 out of 647 reviews
Rating 4 - Poor. 19 out of 647 reviews
Rating 2 - Terrible. 14 out of 647 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year we stay there, and we are coming back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.
Stayed 11 nights in Nov 2023

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a wonderful stay.

Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and ideal for Blue Med centre.
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 11 nights in Mar 2024

10/10 Excellent

Yelena

Traveled with partner
Room big and clean. But staff unfriendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Rubem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

ROBERTA LIMA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
Stayed 13 nights in Dec 2023

10/10 Excellent

Stephen, Halifax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mauricio

Stayed 1 night in Jul 2023

6/10 Okay

Aram

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric, Kennesaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Stayed 2 nights in Mar 2023

10/10 Excellent

Obada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecho.....

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are so friendly and prompt to help you when you need. That's my third time in this hotel. Will come back again
Stayed 12 nights in Jun 2022

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff ( very accommodating); willingness to help with a big smile in their faces!
Stayed 1 night in Dec 2021

8/10 Good

Andre

Traveled with family
Liked: Staff & service, room comfort

Good location at a fair price

Very friendly staff , excellent breakfast , the installations are a little dirty and not very well maintained , but overall it an excellent cost benefit
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT recommend

Do Not recommend the hotel. Staff is not well informed and give wrong information all the time. The food is horrendous! Tv dinner room service with horrible food! Served freeze burned ice cream that was crumbly and made me almost choke on it! Old bread served at breakfast. Egg shells in the breakfast scrumbled eggs. Old used mask found under my bed indicating the cleaning service was not professional! Dirty bed sheets with holes on it. Bad sound insolation between rooms! Could hear the neighbors snoring loudly during the night! No iron to press my clothes. No bellboy to carry the luggage to the room. The only good things about this hotel is the location, bottled water at breakfast, and excellent air conditioning.
Stayed 4 nights in Dec 2020

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Messy service. People giving wrong information more than twice. Horrendous room service. TV dinner in a very thin tin foil partitioned tray. Plastic fork and knife. The beef was the hardest piece of meat I have ever had!
Stayed 3 nights in Dec 2020

10/10 Excellent

DEBORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020