ibis Santos Valongo

Property class: 3

Choose dates to view prices

Photo gallery for ibis Santos Valongo

A buffet with various food items including fruits, cheeses, and breads.
A bar area with shelves of beverages and snacks, a microwave, and a refrigerator.
A modern living room with a grey sofa, red cushions, a round wooden coffee table, a white side table, and a tall, dark wooden side table.
A modern bar area with a neon-lit counter, large pillars, and a seating area with red chairs and a round table.
A modern hotel building with a prominent 'ibis HOTEL' sign, large windows, and a clean facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
  • Place, Museum of Coffee
    ‪13 min walk‬
  • Place, Cafe Museum
    ‪13 min walk‬
  • Place, Santos Historical Streetcar
    ‪13 min walk‬

Room options

Standard Apartment, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Santos

Ibis Santos Valongo places you within a 15-minute stroll of popular sights such as Museum of Coffee and Santos Historical Streetcar. This 240-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Pelé Museum - 11 min walk - 0.6 miles
  • Museum of Coffee - 13 min walk - 0.7 miles
  • Cafe Museum - 13 min walk - 0.7 miles
  • Santos Historical Streetcar - 13 min walk - 0.7 miles
  • Santos Municipal Theater - 5 min drive - 1.4 miles

Getting around

  • Emmerich Station - 9 min drive
  • São Paulo/Guarulhos Intl. Airport - 94 min drive

Restaurants

  • ‪Museu do Café - Edifício da Bolsa Oficial de Café - ‬12 min walk
  • ‪Cafeteria do Museu - ‬12 min walk
  • ‪Café Carioca - ‬15 min walk
  • ‪Tasca do Porto - ‬12 min walk
  • Cafeteria Santos Cidade

About this property

ibis Santos Valongo

Ibis Santos Valongo features free WiFi in public areas, a computer station, and laundry facilities. Valet parking is offered for BRL 34 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a water dispenser and a TV in a common area.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 29 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2016
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 75 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
  • Self parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

Frequently asked questions

Is a free cancellation option available at ibis Santos Valongo?

Ibis Santos Valongo provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis Santos Valongo?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at ibis Santos Valongo on Aug 31, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ibis Santos Valongo?

This hotel in Santos is within a 10-minute walk of Santos Touristic Tram and Pelé Museum. You'll also find Cafe Museum and Museum of Coffee less than a mile away.

Is there parking available at ibis Santos Valongo?

Yes, valet parking is offered for BRL 34 per day and self parking is available for BRL 37 per day. An electric car charging station is also available for guests.

Does ibis Santos Valongo have a casino at the property?

No, ibis Santos Valongo doesn't have a casino.

Will I find an indoor pool at ibis Santos Valongo?

No, there is no indoor pool at this hotel.

Is ibis Santos Valongo a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does ibis Santos Valongo have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Santos Valongo feature a restaurant that includes a breakfast menu?

Yes, ibis Santos Valongo serves buffet breakfast each morning for a surcharge from its restaurant.

Will ibis Santos Valongo allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Santos Valongo for a fee of BRL 75 per pet, per night.

Does ibis Santos Valongo have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ibis Santos Valongo?

The closest major airport to ibis Santos Valongo is São Paulo (CGH-Congonhas), which is about 29.2 mi away.

Are there rooms with balconies at ibis Santos Valongo?

No, you won't find guestrooms with balconies at ibis Santos Valongo.

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 884 reviews
Rating 8 - Good. 276 out of 884 reviews
Rating 6 - Okay. 113 out of 884 reviews
Rating 4 - Poor. 32 out of 884 reviews
Rating 2 - Terrible. 23 out of 884 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

DANIELE

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities
Ibis is great at always!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

dallisson

Nice spot
Stayed 1 night in Jan 2026
Verified review

8/10 Good

hugo

Liked: Cleanliness, staff & service, amenities
Room was good. Staff was great.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

NEIDE

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022
Verified review

10/10 Excellent

Chrislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023
Verified review

2/10 Terrible

NILMAR OLIVEIRA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
otimo café da manhã, otima equipe de funcionarios
Stayed 1 night in May 2026
Verified review

8/10 Good

Justo

Liked: Cleanliness
Bom lugar, falta um bom lugar para estacionar o carro, limpeza do quarto tem que melhorar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vanio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Encontrei o quarto com infiltrações tanto nas paredes do quarto quanto do banheiro, deixando um cheiro muito forte de umidade. A limpeza do banheiro tmb deixou a desejar com os revestimentos completamente mofados. O café da manhã me surpreendeu positivamente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bem servido. Um ponto de destuque é que possui 3 elevadores, então não precisa ficar esperando um tempão pra chegar no seu andar.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ricardo

Liked: Property conditions & facilities
Disliked: Staff & service
Sou cliente e já fiquei hospedado varias vezes e tive que fazer cadastro novamente, acho que eu era cadastrado depois de tanto tempo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paulo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toalhas de rosto faltaram
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Hotel está com padrão abaixo do Íbis. Não sei os demais andares, mas no 13º onde era o meu quarto, o corredor de circulação cheirava mofo. Toalhas de banho extremamente desgastadas. O ovo mexido estava com gosto de óleo. Enfim em relação a experiência de hospedagem que já tive em outros locais da rede, esta foi a pior
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

DEUSDELIA APA

Liked: Cleanliness, staff & service
Perfeito, atendimento bom cama boa boa café da manhã ótimo com muita variedade. Voltaremos com certeza
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Beatriz A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

EMILIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar muito bom
Stayed 1 night in Dec 2025
Verified review

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acomodações muito boa, pessoal atencioso, cafe da manha desta vez deixou a desejar , o mamão estava por cima normal agora por baixo estava estragado, o melão estava verde sem sabor e duro , acabava o cafe e demorava a reposição!!! precisa melhorar quando hotel esta cheio
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Mirian M O de Souza Prado

Disliked: Staff & service
No Checkin colocou nós em quarto errado. Estávamos em três, quarto triplo, e nós colocou quarto casal. No checkout , pedimos pra dividir em três para pagar cada um. O atendente jogou em um único cartão. Muito a desejar….
Stayed 1 night in Mar 2026