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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
VIP Access

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Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Breakfast area
Land view from property
Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
  • Place, Shopping Parque Balneário
    ‪1 min walk‬
  • Place, Gonzaga Beach
    ‪2 min walk‬
  • Place, Miramar Shopping Center
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(56 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Partial sea view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Quadruple Room

9.2 out of 10
Wonderful
(23 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Studio Suite

  • 872 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santos

Located in Gonzaga, Parque Balneário Hotel Santos by Castelo Itaipava is next to Gonzaga Beach and Flag Square. This 119-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a gym.

What's nearby

  • Shopping Parque Balneário - 1 min walk - 0.1 miles
  • Gonzaga Beach - 2 min walk - 0.1 miles
  • Boqueirao Beach - 2 min walk - 0.1 miles
  • Miramar Shopping Center - 3 min walk - 0.2 miles
  • José Menino Beach - 11 min walk - 0.6 miles

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Café Santos - ‬2 min walk
  • ‪Spoleto Parque Balneario - ‬2 min walk
  • ‪Restaurante - Parque Balneário Hotel - ‬2 min walk
  • ‪Beduíno - ‬2 min walk
  • ‪Barão Chopperia - ‬1 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Guests staying at Parque Balneário Hotel Santos by Castelo Itaipava enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for BRL 40 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a free kid's club, and a terrace.
Guests can expect to find LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

At check-in, guests must provide a record of full COVID-19 vaccination

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 99 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

  • Service fee: 12 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 99 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Parque Balneario

Parque Balneario Hotel

Parque Balneario Hotel Santos

Parque Balneario Santos

Parque Balneario Hotel Santos, Brazil

Parque Balneario Santos Atlantica Hotels Hotel

Parque Balneario Atlantica Hotels Hotel

Parque Balneario Santos Atlantica Hotels

Parque Balneario Atlantica Hotels

Hotel Parque Balneario Santos By Atlantica Hotels Santos

Santos Parque Balneario Santos By Atlantica Hotels Hotel

Hotel Parque Balneario Santos By Atlantica Hotels

Parque Balneario Santos By Atlantica Hotels Santos

Parque Balneario Hotel

Frequently asked questions

Is free cancellation available at Parque Balneário Hotel Santos by Castelo Itaipava?

Parque Balneário Hotel Santos by Castelo Itaipava provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on Jun 28, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Parque Balneário Hotel Santos by Castelo Itaipava?

This hotel is situated in Gonzaga, just steps from Gonzaga Beach and Boqueirao Beach, and within a short walk of Shopping Parque Balneário. You'll also find José Menino Beach and Embare Beach less than a mile away.

Is parking available on site at Parque Balneário Hotel Santos by Castelo Itaipava?

Yes, valet parking is offered for BRL 40 per day. Wheelchair-accessible parking is also available for guests.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a casino at the property?

No, Parque Balneário Hotel Santos by Castelo Itaipava doesn't have a casino.

Is there an indoor pool at Parque Balneário Hotel Santos by Castelo Itaipava?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Parque Balneário Hotel Santos by Castelo Itaipava good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Parque Balneário Hotel Santos by Castelo Itaipava feature a restaurant that includes a breakfast menu?

No, Parque Balneário Hotel Santos by Castelo Itaipava doesn't have a restaurant that serves breakfast.

Does Parque Balneário Hotel Santos by Castelo Itaipava allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Parque Balneário Hotel Santos by Castelo Itaipava for a fee of BRL 99 per pet, per night.

Does Parque Balneário Hotel Santos by Castelo Itaipava have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Parque Balneário Hotel Santos by Castelo Itaipava?

Yes, some guestrooms at Parque Balneário Hotel Santos by Castelo Itaipava offer a balcony and may feature sea views.

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026

10/10 Excellent

nick

Stayed 1 night in Dec 2025

10/10 Excellent

rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuri

Stayed 1 night in Nov 2025

8/10 Good

Elizabeth, Lehi

Stayed 1 night in Nov 2025

10/10 Excellent

Diamantina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Giselle

Stayed 1 night in Aug 2025

10/10 Excellent

Fabio

Stayed 1 night in Jul 2025

10/10 Excellent

Ragda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and excellent service.
Stayed 2 nights in Jun 2025

4/10 Poor

Regis

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ac was very loud at night and we couldn’t sleep. Also the Internet signal was very weak.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Cristina, Cherry Hill

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Valdir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025

8/10 Good

Rohanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos Gustavo

Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025

2/10 Terrible

Terezinha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

6/10 Okay

Faye

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Toronto

Liked: Cleanliness, property conditions & facilities
Great place, elevators are not good though
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

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