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Terrado Lyon

3.5 star property

Choose dates to view prices

Photo gallery for Terrado Lyon

Seasonal outdoor pool
Terrace/patio
Breakfast area
Lobby sitting area
Superior Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Avenida Ricardo Lyon, 25, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Gran Torre Santiago
    ‪9 min walk‬
  • Place, Clínica Indisa
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Santiago

Located in Providencia, Terrado Lyon is adjacent to Drugstore and within a 10-minute stroll of Costanera Center. This 3.5-star hotel has 91 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Drugstore - 2 min walk - 0.1 miles
  • Sculpture Park - 4 min walk - 0.3 miles
  • Costanera Center - 6 min walk - 0.4 miles
  • Gran Torre Santiago - 9 min walk - 0.5 miles
  • Clínica Indisa - 12 min walk - 0.7 miles

Getting around

  • Los Leones Station - 1 min walk
  • Matta Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪La Mechada Nacional - ‬2 min walk
  • ‪Coppelia - ‬1 min walk
  • ‪NIU Sushi - ‬1 min walk
  • ‪Gras - ‬1 min walk

About this property

Terrado Lyon

Guests of Terrado Lyon enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace and laundry facilities.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from December 01 to February 28.

Property is also known as

Hotel Torremayor
Hotel Torremayor Providencia
Torremayor
Torremayor Providencia
Hotel Torremayor Providencia Santiago
Torremayor Providencia Santiago
Torremayor Providencia
Hotel Torremayor Providencia Hotel
Hotel Torremayor Providencia Santiago
Hotel Torremayor Providencia Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Terrado Lyon?

Terrado Lyon provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Terrado Lyon?

This hotel is situated in Providencia, just steps from Drugstore, and within a 10-minute walk of Costanera Center and Sculpture Park. You'll also find Plaza de Armas and Parque Arauco Mall within a short drive.

Will I be able to park at Terrado Lyon?

No, there isn't parking at this hotel.

Does Terrado Lyon include a casino at the property?

No, Terrado Lyon doesn't have a casino.

Will I find an indoor pool at Terrado Lyon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from December 01 until February 28.

What will couples enjoy most about a stay at Terrado Lyon?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Terrado Lyon?

No, there isn't a spa tub at this hotel.

Does Terrado Lyon have a restaurant that serves breakfast?

No, Terrado Lyon doesn't have a restaurant that serves breakfast.

Will Terrado Lyon allow pets to stay free of charge?

No, pets and service animals aren't allowed at Terrado Lyon.

Does Terrado Lyon have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Terrado Lyon?

The closest major airport to Terrado Lyon is Santiago Intl. Airport (SCL), which is 13.6 mi away (22 minutes by car).

Are there rooms with balconies at Terrado Lyon?

No, there aren't any guestrooms with balconies at Terrado Lyon.

Terrado Lyon Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 162 reviews
Rating 8 - Good. 72 out of 162 reviews
Rating 6 - Okay. 19 out of 162 reviews
Rating 4 - Poor. 8 out of 162 reviews
Rating 2 - Terrible. 7 out of 162 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Walter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is perfect however in this neighborhood a lot of the buildings are old now. I understand this happens, but the hotel is suffering from it's age. It sounded like they were working on fixing it up above me so that's going to help. The staff were all friendly. I have no big complaints. It was definitely very quiet at night.
Stayed 2 nights in Nov 2025

4/10 Poor

Carlos

Stayed 3 nights in Oct 2025

10/10 Excellent

Guohua

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We travel to Santiago 2-4 times a year and always stay in the same area. Our usual places were booked so we reserved at Torremayor. The exterior was covered to prevent vandalism due to the current civil unrest. We watch Chilean news daily so we expected that. The interior was small but as expected. All services met our standards except the bathroom. It was totally without any surfaces for personal items. The toilet paper was beyond reach while seated..., it was mounted on the opposite wall. We had to put the paper on the floor beside the toilet. Remember, there is no counter surface. We had four days of laughing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was within walking distance of many fine restaurants. Our room was clean and quiet. Staff were excellent and accommodating.
Stayed 2 nights in Apr 2019

4/10 Poor

CN, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of the staff is really nice, however not enough to compensate the lack of cleanliness, order (on my last night they didn’t leave floor towels, floor really dirty) and more importantly the bad heater (doesn’t work continuosly and when working is super noisy)
Stayed 3 nights in Jul 2018

2/10 Terrible

Guillaume, SF

Disliked: Staff & service, property conditions & facilities, room comfort

rip off

extremely noisy rooms, air conditioning is not working and loud beds are uncomfortable got robbed of my phone in front of the hotel (bicycle grab)
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Room comfort
Very bad air conditioned. The noise from the street can be heard on 15th floor.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Worst service ever in my years of travel

I was assigned a room where the air conditioning wasn't cooling the room ever after leaving it on for a long time. The windows of the room could not be opened, so I went down to the front desk to tell them of the problem. They sent a technician up to look at it. He came to "fix" it. I waited another 30 mins and the room just never cooled, it's so warm that I'm unable to sleep. I had to go down again to tell them of the problem. I suggested that they change my room, but the receptionist says there are no available rooms, and he will send the technician up again. The technician turns up in my room with a fan. Not only did it not help, since the windows cannot be opened, it just ended up blowing warm air and the fan was extremely loud and noisy. I had to go down to the front desk for the third time and told him I cant sleep and I need a place to sleep. Finally, he gave me another room to sleep, but he says its for me to sleep for the night and the next day I have to go back to my original room. Next morning, I had to repeat the story to the new staff at the front desk and as usual, they said they will send a technician up to fix it. Even the new staff refused to change my room. After I have gone out for the day, I returned in the afternoon, only to find out that the air conditioner is still not functioning. For the 5th time, I had to tell them about the issue, and it is only now that they finally relented and gave me a new room.

8/10 Good

Mark, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, well located

Hotel Torremayor is a good value, well located hotel, a solid 4 star experience at a reasonable price

8/10 Good

Verified traveler

Liked: Property conditions & facilities
just ok hotel near city center close to many restaurants and metro station. needs better air conditioning -- one tip is to have one more card and let air conditioner running continuously even when you're out.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandra R, Portland, OR

Liked: Cleanliness, property conditions & facilities

Great location

I chose this Hotel mainly for it's location, which was perfect for my needs. The room was not fancy but was ok. The included breakfast was just ok.

8/10 Good

Kantilal, Shrewsbury

Liked: Cleanliness, staff & service

good hotel

since it was a busy season,i was surprised that i was given a handycap room with no view,hotel was comfortable,i had booked this hotel nov 14 2014 hopping to get a better room,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

New hotel, some construction still being completed but not disturbing. Great location, close to everything.

10/10 Excellent

jorge leibe de souza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
atendimento dos funcionários, principalmente no café da manhã. Valeu, gostei muito!
Stayed 4 nights in Aug 2025

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos. Mas o café da manhã deixa a desejar… mesma coisa nos 7 dias que ficamos lá! Não mudava nada! Ovos mexidos muito cru e não tinha estilo americano como anunciado. Em nossa habitação o piso precisava urgentemente de ser trocado. Hi-fi não funciona bem! Mas no mais tudo certo, localização excepcional.
Stayed 7 nights in Aug 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La persona de recepción muy grosera, el internet muy malo
Stayed 1 night in Aug 2025

10/10 Excellent

Gislaine

Stayed 4 nights in Jul 2025

10/10 Excellent

Pahedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Melhor estadia possível… desde a recepção ao checkout. Chegamos de madrugada e foi bem tranquilo, super educados, simplesmente amei!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2025

6/10 Okay

TARSILA

Liked: Staff & service
Pelo preço p hotel não vale, mas a impressão que tenho é que brasileiros se surpreendem,pois em algumas comunas de Santiago os predios são mais antigos com alto preço e quartos com carpetes, camas antigas e café da manha tudo bem mais simples que no Brasil.
Stayed 1 night in Mar 2025

6/10 Okay

Jose

Business traveler
Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Senel

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No
Stayed 1 night in Mar 2025