Hotel Santa Lucia

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Santa Lucia

Lounge
Hallway
Superior Apartment | In-room safe, free WiFi, bed sheets
Restaurant
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Santiago Town Square
    ‪4 min walk‬
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

Double Room Standard

  • 236 sq ft
  • Sleeps 3

Twin Room Standard

  • 236 sq ft
  • Sleeps 3

Triple Room Standard

  • 236 sq ft
  • Sleeps 3

Quadruple Suite Junior

  • 430 sq ft
  • Sleeps 5

Standard Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room Superior

  • 236 sq ft
  • Sleeps 2

Twin Room Superior

  • 236 sq ft
  • Sleeps 3

Apartment Superior

  • 430 sq ft
  • Sleeps 4

You may also like

About the neighborhood

Santiago

Located in Downtown Santiago, Hotel Santa Lucia is next to Municipal Theatre of Santiago and Iglesia de La Merced. This 70-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Municipal Theatre of Santiago - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Santiago Town Square - 4 min walk - 0.3 miles
  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • Palacio de la Moneda - 12 min walk - 0.7 miles

Getting around

  • Parque Almagro Station - 3 min drive
  • Armas Station - 7 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Café Rex - ‬2 min walk
  • ‪Dominó Mall Vivo Imperio - ‬1 min walk
  • ‪Doggis - ‬2 min walk
  • ‪Le Due Torri - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hotel Santa Lucia

At Hotel Santa Lucia, guests have access to free WiFi in public areas, meeting rooms, and a terrace. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include laundry facilities, a garden, and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include safes, phones, and free toiletries.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 15 per night); reservations required

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago

Frequently asked questions

Is free cancellation available at Hotel Santa Lucia?

Hotel Santa Lucia provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Santa Lucia?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Lucia on Mar 31, 2026 start from $39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Santa Lucia?

This hotel is situated in Downtown Santiago, just steps from Plaza de Armas and Municipal Theatre of Santiago, and within a short walk of Santiago Town Square. You'll also find Santa Lucia Hill and Barrio París-Londres less than a mile away.

Will I be able to park at Hotel Santa Lucia?

No, there isn't parking at the hotel but you'll find nearby parking for USD 15 per night (reservations required).

Does Hotel Santa Lucia have a casino at the property?

No, Hotel Santa Lucia doesn't have a casino.

Will I find an indoor pool at Hotel Santa Lucia?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santa Lucia?

Couples will appreciate amenities like a bar, a restaurant, and concierge services at this hotel.

Are there hot tubs at Hotel Santa Lucia?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Lucia have a restaurant with a breakfast menu?

Yes, Hotel Santa Lucia serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Santa Lucia allow pets to stay free of charge?

No, pets aren't allowed at Hotel Santa Lucia.

Does Hotel Santa Lucia have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Santa Lucia?

The closest major airport to Hotel Santa Lucia is Santiago Intl. Airport (SCL), which is 11.4 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Santa Lucia?

No, there aren't any guestrooms with balconies at Hotel Santa Lucia.

Hotel Santa Lucia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 37 out of 144 reviews
Rating 8 - Good. 48 out of 144 reviews
Rating 6 - Okay. 28 out of 144 reviews
Rating 4 - Poor. 18 out of 144 reviews
Rating 2 - Terrible. 13 out of 144 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Wet friendly staff, clean and comfortable rooms. It could use a small fridge. Other than that it was a very good stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2025

6/10 Okay

Bernie

Disliked: Staff & service
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Stayed 1 night in Jun 2025

6/10 Okay

Erendira

Traveled with family
Liked: Staff & service
Good
Stayed 1 night in Mar 2025

10/10 Excellent

avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool stay at the property nearby Plaza de Armas De Santiago
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Karen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

At City Center and close to Everything

Good value for the money. Good for short stays and layover. At City Center and close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

valden

Liked: Amenities, property conditions & facilities
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Stayed 13 nights in Sep 2024

6/10 Okay

Warren

The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
Stayed 2 nights in Sep 2024

10/10 Excellent

Galo

Stayed 3 nights in Aug 2024

6/10 Okay

OWEN, CALGARY

Traveled with partner
Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valden

Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Stayed 12 nights in Mar 2024

8/10 Good

Marie Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024

6/10 Okay

ruixing

Liked: Staff & service
Too hot but can not open windows because noisy
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
Stayed 2 nights in Nov 2023

8/10 Good

PATRICIA CARROLL LOWNEY

Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Hadas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing

very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Stayed 1 night in Apr 2023

8/10 Good

Iryna, Charlotte

Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.

6/10 Okay

Maria

Stayed 1 night in Nov 2022

6/10 Okay

Maciej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
Stayed 2 nights in Dec 2021

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

Plain and Simple

The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs. There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s. I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Decent, Nice Location

The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
Stayed 2 nights in Dec 2019

6/10 Okay

Susan and Steven

Liked: Cleanliness, room comfort

Santa Lucia Downtown Santiago Chile

The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Stayed 3 nights in Dec 2019