Terrible customer service
Apartamentos Vigilia Park places you within a 10-minute stroll of Tenerife Beaches and Playa Chica. This 109-room aparthotel has 3 outdoor pools along with a full-service spa and a restaurant. Centrally located in Santiago del Teide, the aparthotel is connected to a shopping center, and a short walk from Ocean Explorer and Oasis Los Gigantes Public Pool.
Enjoy a bite to eat at the aparthotel's buffet restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 8:00 AM to 10:00 AM.
Each apartment features a kitchen and a balcony, and there's space to spread out with a sitting area. Guests can expect to find WiFi and a 23-inch LCD TV with satellite channels. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include a coffee maker, a ceiling fan, and a laptop-compatible safe.
Guests of Apartamentos Vigilia Park have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free offsite parking, and an airport shuttle (available 24 hours) for EUR 20 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa aparthotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Terrible customer service