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El Sombrero Apartments Los Gigantes

3.0 star property
Aparthotel in Santiago del Teide with a 24-hour front desk and a coffee shop

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Photo gallery for El Sombrero Apartments Los Gigantes

Exterior
Exterior
Studio | Living area | 28-inch LCD TV with satellite channels, TV
Outdoor pool, pool umbrellas, sun loungers
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Pool
  • Kitchen

Explore the area

View in a map
Avendia Maritima 28, Acantilado de los Gigantes, Santiago del Teide, Tenerife, 38683
  • Place, Oasis Los Gigantes Public Pool
    ‪5 min walk‬
  • Place, Los Gigantes Beach
    ‪7 min walk‬
  • Place, Tenerife Beaches
    ‪9 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪37 min drive‬

Room options

View all photos for Studio

Studio | Living area | 28-inch LCD TV with satellite channels, TV

Studio

  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Apartment

In-room safe, blackout drapes, iron/ironing board, WiFi

One Bedroom Apartment

  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, WiFi

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds

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About the neighborhood

Santiago del Teide

El Sombrero Apartments Los Gigantes places you within a 10-minute stroll of Ocean Explorer and Oasis Los Gigantes Public Pool. This 42-room, 3-star aparthotel has conveniences like a bar/lounge, a coffee shop/cafe, and an outdoor pool.
View more Aparthotels in Santiago del TeideOpens in a new window

What's nearby

  • Oasis Los Gigantes Public Pool - 5 min walk - 0.3 miles
  • Los Gigantes Marina - 7 min walk - 0.4 miles
  • Los Gigantes Beach - 7 min walk - 0.4 miles
  • Tenerife Beaches - 9 min walk - 0.5 miles
  • Arena Beach - 19 min walk - 1.0 mile

Getting around

  • Tenerife South Airport (TFS) - 41 min drive

Restaurants

  • ‪B-Yard - ‬9 min walk
  • ‪Cafe Bistro 22 - ‬5 min walk
  • ‪Highland Paddy - ‬4 min walk
  • ‪Tipsy Terrace - ‬1 min walk
  • ‪Regency Restaurant - ‬12 min walk

About this property

El Sombrero Apartments Los Gigantes

Aparthotel in Santiago del Teide with a 24-hour front desk and a coffee shop
At El Sombrero Apartments Los Gigantes, guests enjoy features like an outdoor pool, a children's pool, and WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include an outdoor tennis court, express check-in, and express check-out.
Each apartment features a kitchen and a furnished balcony, and there's space to spread out with a dining area. Guests can expect to find WiFi and a 28-inch LCD TV with satellite channels. Stretch out in the soaking tub. Other standard amenities include a coffee maker and a laptop-compatible safe.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (EUR 15 per week)
  • Available in some public areas: WiFi (EUR 15 per week)

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 28-inch LCD TV with satellite channels
  • TV in common areas

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 42 units
  • 7 buildings
  • Bicycle rentals
  • Built in 1985
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in fee
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: EUR 15 per week (rates may vary)
  • Fee for wireless internet in public areas: EUR 15 per week (rates may vary)
  • Late check-in fee
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 11:30 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

El Sombrero Apartments
El Sombrero Apartments Los Gigantes
El Sombrero Los Gigantes
Sombrero Apartments
El Sombrero Apartments Los Gigantes Apartment Santiago del Teide
El Sombrero Apartments Los Gigantes Santiago del Teide
Sombrero s Los Gigantes tiago
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide

Frequently asked questions

Is free cancellation available at El Sombrero Apartments Los Gigantes?

El Sombrero Apartments Los Gigantes provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to El Sombrero Apartments Los Gigantes?

This aparthotel in Santiago del Teide is within a 10-minute walk of Oasis Los Gigantes Public Pool, Los Gigantes Marina, and Los Gigantes Beach. You'll also find Tenerife Beaches and Playa Chica less than a mile away.

Is parking available on site at this aparthotel?

No, this aparthotel doesn't offer parking.

Does El Sombrero Apartments Los Gigantes feature a casino?

No, El Sombrero Apartments Los Gigantes doesn't have a casino.

Is there an indoor pool at El Sombrero Apartments Los Gigantes?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at El Sombrero Apartments Los Gigantes?

Couples staying at this aparthotel will appreciate amenities like a soaking tub and a kitchen as well as a poolside bar.

Are there hot tubs at El Sombrero Apartments Los Gigantes?

No, there isn't a spa tub at this aparthotel.

Does El Sombrero Apartments Los Gigantes have a restaurant that serves breakfast?

No, El Sombrero Apartments Los Gigantes doesn't have a restaurant that serves breakfast.

Does El Sombrero Apartments Los Gigantes allow pets to stay free of charge?

No, pets aren't allowed at El Sombrero Apartments Los Gigantes.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from El Sombrero Apartments Los Gigantes?

The closest major airport to El Sombrero Apartments Los Gigantes is Tenerife South Airport (TFS), which is 26.6 mi away (41 minutes by car). Another top airport is La Gomera (GMZ), which is around 27 mi away.

Are there rooms with balconies at El Sombrero Apartments Los Gigantes?

Yes, every apartment at El Sombrero Apartments Los Gigantes comes with a furnished balcony with some featuring sea views.

El Sombrero Apartments Los Gigantes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

Verified traveler

No Wi-Fi, you need to pay €20 for a week, €5 for a day. Hairdryer on request, one day in advance! Location is good, lots things around. Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Stayed 8 nights in Jan 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it. Cleaners in and did a fab job. I would stay here again .
Stayed 9 nights in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, room comfort

Now a firm favourite

This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Stayed 26 nights in Dec 2022

8/10 Good

Toni

Traveled with partner
Liked: Cleanliness, amenities
A little dated but otherwise clean and comfortable.
Stayed 9 nights in Sep 2022

10/10 Excellent

Allan

Liked: Cleanliness, room comfort

Fantastic stay

Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Stayed 28 nights in Feb 2022

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort

Satisfied

This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
View from balcony.
Stayed 10 nights in Feb 2022

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

2/10 Terrible

mw, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service

smiles hide truth

dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed ! wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work! we were treated disrespectfully when trying to explain the difficulties we were experiencing not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient cockroach in room - insects all over work surfaces we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored we were moved to another apartment after first night - no help offered or explanation no parasol on table outside, shower got cold, cold water in pool when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner! no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent. Rooms were nice and spacious though - I like to finish on a plus!

8/10 Good

Benoît

Stayed 6 nights in Apr 2024

10/10 Excellent

Josef

Stayed 7 nights in Apr 2023

4/10 Poor

Sandra, Tenerife

Disliked: Cleanliness, property conditions & facilities, room comfort

Es un complejo bastante antivuo y necesita reforma

La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.

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