10/10 Excellent
Jennifer
Traveled with family
Jan 23, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danny was hands down the reason why our stay was amazing and you got the reviews you did! When we got there, we were unaware the couch, was no longer able to pull out into a bed. When we moved the cushions, we found used tissues, a used hand towel, a cigarette butt, and some condom wrappers all in view of my 11 yr old. The 1st man that we spoke with brushed us off and tried to make it like it wasn’t a big deal. He was not very apologetic, gave us the cold shoulder & didn’t offer any solutions.
Danny, however, was the exact opposite. He was very apologetic, shared in our disgust, & because by we had already unpacked all our stuff & didn’t really want to change rooms, He completely disinfected the area, gave us extra blankets & pillows, and apologized profusely.
The next day, we were all very excited to go sit in the Jacuzzi after an extremely long day of a cheer comp (why we were there) only to find out when we got in the Jacuzzi that it was cold. Someone had hit the emergency shut off switch, turning off not only the hot tub, but the entire pump room.
When I went to get help @ the front counter the man was again dismissive & seemed bothered by us. He didn’t have a lot of info on how long it’d take to warm up, didn’t really know what was wrong & said he would get someone to fix it. When I asked how long it’d take to warm up he first he didn’t know, then he said 5 min which I knew had 2 be wrong. Danny again apologized, fixed it, gave us a time frame & comped us candy bars
Jennifer
Stayed 2 nights in Jan 2026