See all properties

MW Douro Wine & Spa

Choose dates to view prices

Photo gallery for MW Douro Wine & Spa

Indoor pool, seasonal outdoor pool, open open 24 hours, sun loungers
4 restaurants; lunch and dinner served
Minibar, in-room safe, desk, laptop workspace
Property grounds
49-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Marechal Teixeira Rebelo 136, Santa Marta de Penaguião, Vila Real, 5030-059
  • Place, Caves Santa Marta
    ‪9 min drive‬
  • Place, Centro Cultural e Recreativo de Arrabães
    ‪9 min drive‬
  • Place, Parque Canino de Lordelo
    ‪11 min drive‬
  • Airport, Vila Real (VRL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room, Vineyard View

Deluxe Double Room, Vineyard View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Vineyard View

9.0 out of 10
Wonderful
(2 reviews)
  • Vineyard view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

49-inch flat-screen TV with cable channels, TV

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 53 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Santa Marta de Penaguião

MW Douro Wine & Spa places you within a 10-minute drive of Caves Santa Marta and Fornelos River Beach. This 44-room, 5-star hotel welcomes business and leisure travelers with a winery, a full-service spa, and 4 restaurants.

What's nearby

  • Caves Santa Marta - 9 min drive - 5.0 miles
  • Centro Cultural e Recreativo de Arrabães - 9 min drive - 6.1 miles
  • Cathedral of Vila Real - 10 min drive - 6.1 miles
  • Parque Canino de Lordelo - 11 min drive - 6.6 miles
  • Mateus Palace - 13 min drive - 9.5 miles

Getting around

  • Regua Station - 32 min drive
  • Vila Real (VRL) - 22 min drive

Restaurants

  • ‪Taberna Londrina - ‬11 min drive
  • ‪Café Avenida - ‬9 min drive
  • ‪Pastelaria Gomes - ‬10 min drive
  • ‪Cafe Club - ‬10 min drive
  • ‪Restaurante O Transmontano - ‬9 min drive

About this property

MW Douro Wine & Spa

Guests of MW Douro Wine & Spa have access to a winery, a full-service spa, and an indoor pool. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Other standard amenities include minibars, safes, and phones. Change of towels is available on request.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Duorum has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Seasonal outdoor pool, pool umbrellas, sun loungers
Casal dos Capelinhos - Quinta Nova
Santa Marta de Penaguião
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 114 reviews
$248 nightly
The price is $263
Jul 3 - Jul 4
Total with taxes and fees
Casal dos Capelinhos - Quinta Nova

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BOHO MIXOLOGY BAR
  • D'vino " À Portuguesa "
  • D'vino Flavours & Soul
  • KODE
  • Nikkei & Sushi Experience

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Motor boating
  • Outdoor pool (guest access)
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • 24-hour pool access
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

MW Douro Wine & Spa Hotel
MW Douro Wine Spa by TRIUS Hotels
Magnificat Wine Boutique Hotel SPA
MW Douro Wine & Spa Santa Marta de Penaguião
MW Douro Wine & Spa Hotel Santa Marta de Penaguião

Frequently asked questions

Is a free cancellation option available at MW Douro Wine & Spa ?

MW Douro Wine & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at MW Douro Wine & Spa ?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at MW Douro Wine & Spa on Jun 29, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to MW Douro Wine & Spa ?

This hotel is located in Santa Marta de Penaguião, close to Fornelos River Beach, Mateus Palace, and Dourocaves Winery. You'll also find Caves Santa Marta and Centro Cultural e Recreativo de Arrabães within a short drive.

Is there parking available at MW Douro Wine & Spa ?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at MW Douro Wine & Spa ?

Aqua Duorum is the hotel's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and detox wraps.

Does MW Douro Wine & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a chef service, and 4 restaurants at this hotel.

Does MW Douro Wine & Spa have a casino at the property?

No, MW Douro Wine & Spa doesn't have a casino.

Is there an indoor pool at MW Douro Wine & Spa ?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have 24-hour access and the seasonal pool is normally open from May until October.

What do couples enjoy most about MW Douro Wine & Spa ?

At this riverfront hotel, couples will welcome the many amenities including a chef service and champagne service along with 4 restaurants.

Are there hot tubs at MW Douro Wine & Spa ?

No, but this hotel does have a sauna.

Does MW Douro Wine & Spa have a restaurant that serves breakfast?

Yes, MW Douro Wine & Spa has 4 restaurants, and serves continental breakfast each morning for a surcharge.

Does MW Douro Wine & Spa allow pets to stay for free?

No, pets aren't allowed at MW Douro Wine & Spa .

Are there connecting rooms at MW Douro Wine & Spa ?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from MW Douro Wine & Spa ?

The closest major airport to MW Douro Wine & Spa is Vila Real (VRL), which is 9.3 mi away (22 minutes by car).

Are there rooms with balconies at MW Douro Wine & Spa ?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy vineyard and mountain views.

MW Douro Wine & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 14 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
A nice property and very quiet at night.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Maria Helena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views from the rooms. Modern amenities and friendly attentive staff
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultimate comfort for a race weekend retreat, relaxing room and spa, good food and great staff… what more could you want?
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Verified

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Savita

Liked: Cleanliness, property conditions & facilities

Zero privacy in hotel rooms with open concept

Do not understand the need to expose the bathroom space to the room. Travelling with friends means that there is no privacy after a shower to dry off and dress without having exposure to others in the room! Plus if other person is sleeping, the light from the washroom space is disturbing to others! WHY are hotels doing this???
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Raul Moura da

Liked: Cleanliness, staff & service
Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star....
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Hotel

The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Stay with Amazing Views

Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Anji

Liked: Property conditions & facilities, room comfort

I wish it gets much much better

Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Stayed 1 night in Aug 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Ok but far from a 5 star hotel

Friendly staff but clearly understaffed and untrained. Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle. I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices. Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…). The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator). Not much to do outside the hotel. Spa and gym ok. Overall it’s ok but far from 5 stars.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, amenities
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Natasha

Liked: Property conditions & facilities
Disliked: Cleanliness
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Neela

Liked: Cleanliness, staff & service
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Goncalo

Disliked: Staff & service, property conditions & facilities

pior 5 estrelas por onde já passei

Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luzius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Stayed 5 nights in May 2025

Hotels

Flights

Cars

Packages