Check in was quick
We will start off by saying we left with one night left. We could do it anymore. Rather, lose $108 than what occurred. 1. Staff was rude from first interaction to end. 2. Toilet backed up other people's crap 3. Bathtub would drain and nasty. Soooo nasty. 4. Nasty hair everywhere 5. People are trying to break in too my vehicle twice. 6. People banging on our door because someone lived in our room previously that owed someone money. We packed up and left at 7:46pm at night. I'm going to corp on this. Pics are going everywhere.
You get what you pay for. This is a budget hotel. The area around the hotel seemed creepy. Rooms were clean but spartan. There are many hotel options in the neighborhood and I will exercise that choice the next time I am in Sante Fe, NM. The advertised "free breakfast" was not available during my stay.
Check in was quick
We will start off by saying we left with one night left. We could do it anymore. Rather, lose $108 than what occurred. 1. Staff was rude from first interaction to end. 2. Toilet backed up other people's crap 3. Bathtub would drain and nasty. Soooo nasty. 4. Nasty hair everywhere 5. People are trying to break in too my vehicle twice. 6. People banging on our door because someone lived in our room previously that owed someone money. We packed up and left at 7:46pm at night. I'm going to corp on this. Pics are going everywhere.
Hi Mark, We're terribly sorry about your experience. We will look into each of your complaints here, and will do everything we can to resolve the issues you raise.
You get what you pay for. This is a budget hotel. The area around the hotel seemed creepy. Rooms were clean but spartan. There are many hotel options in the neighborhood and I will exercise that choice the next time I am in Sante Fe, NM. The advertised "free breakfast" was not available during my stay.
Thank You Cyril for taking the time to leave a review to better on what we are not doing well, we currently do not have the breakfast area open, but we have Fresh Hot coffee at front desk with continental grab to go breakfast. We hope to soon have breakfast area open to start serving Hot breakfast. We hope you can come back in the future to provide you with all great service. We apologize for any inconvenience you may have experience.
Hi Franklin, thank you for taking the time to leave us a review! We hope you'll consider us the next time you visit Santa Fe.