I loved that Coffee and Tea was made available each morning on each individual floor. It was nice to just walk down to the hall to have an excellent cup of coffee without having to venture down to the lobby.
Front desk staff were helpful. Cleaning staff were not so much.
late night staff pretty unwelcoming, thought it might be time day but staff next day no more friendly nor thrilled to have me there
The rustic look and location in walking distance to many sites
The Hotel Santa Fe is perfectly fine, but all around pretty average. I've stayed there a few times, usually for work travel. The standard rooms are small and on our recent visit we were on the second floor. Anytime someone walked across the floor in the room above us, it sounded like we were inside of a drum. If you can get a good rate, the Hotel Santa Fe is a decent option if you want to be near the Plaza.
This hotel is really nice and exceeded my expectations. I got a junior suite which is comfortable for 2 adults and a baby. There were some drafty areas near the windows but their AC works well so no biggie. Food in the bar/resto is decent and affordable considering it is Santa Fe. Staff is very courteous and shuttle service is convenient. Location is also good - a 15min walk from the plaza but there are other restos, bars, bakeshops and coffee shops that are just 5mins away. Will definitely be coming back.
I like the fact that a Pueblo tribe is a majority owner and tribal members staff it.
Everything about this hotel is wonderful, the rooms are beautiful, the staff is amazing and the location is perfect. This wasn't my first time staying there and I will definitely stay there again on my next visit to Santa Fe, wouldn't even think about staying anywhere else.
Beautiful and well kept! Quiet rooms and close to the Plaza.
Beautiful property with great staff and amenities. Little things like the free bottles of water at the front desk because of the dryness/altitude were appreciated. Room is typical American hotel size so pretty big. Everything was spotless and cleaned well for multi-night stay; comfy bed and pillows. Recommend highly.
Everyone is very friendly, the location is great for walking into the center of the city.
Quaint property and friendly staff. The shuttle service was super helpful and took us around the downtown area.
Hotel Santa Fe places you in Downtown Santa Fe, within a leisurely stroll of popular sights such as Santa Fe Plaza and Loretto Chapel. This 4-star hotel has 162 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
This hotel is home to a restaurant and a bar/lounge. Start each morning with full breakfast, available for a fee from 7 AM to 10:30 AM.
All of Hotel Santa Fe's 162 rooms are heated and have an array of amenities, including minibars, free newspapers, and free local calls. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.
Hotel Santa Fe features a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and a conference center.
I loved that Coffee and Tea was made available each morning on each individual floor. It was nice to just walk down to the hall to have an excellent cup of coffee without having to venture down to the lobby.
Front desk staff were helpful. Cleaning staff were not so much.
late night staff pretty unwelcoming, thought it might be time day but staff next day no more friendly nor thrilled to have me there
The rustic look and location in walking distance to many sites
Good Afternoon, Thank You for taking the time and posting a review of your recent stay with us, we greatly appreciate the feedback. All of us are glad to see that you had an enjoyable stay, we hope to have the opportunity to be of service to you again in the near future. Until then, best of travel!
The Hotel Santa Fe is perfectly fine, but all around pretty average. I've stayed there a few times, usually for work travel. The standard rooms are small and on our recent visit we were on the second floor. Anytime someone walked across the floor in the room above us, it sounded like we were inside of a drum. If you can get a good rate, the Hotel Santa Fe is a decent option if you want to be near the Plaza.
Good Afternoon, Thank You for taking the time and posting a review of your recent stay with us, we greatly appreciate the feedback, as it enables us to better our service. I am sorry to see that you had some noise issues from the room upstairs. I hope you did try and report the noise to the front desk as we would have been more than happy to address the issue for you. I do hope you will will give the Hotel Santa Fe the Hacienda & Spa another try, so we may prove to you that your past experience was not the norm. Until then, best of travels
This hotel is really nice and exceeded my expectations. I got a junior suite which is comfortable for 2 adults and a baby. There were some drafty areas near the windows but their AC works well so no biggie. Food in the bar/resto is decent and affordable considering it is Santa Fe. Staff is very courteous and shuttle service is convenient. Location is also good - a 15min walk from the plaza but there are other restos, bars, bakeshops and coffee shops that are just 5mins away. Will definitely be coming back.
Good Morning, Thank You for taking the time and posting a review of your recent stay with us at the Hotel Santa Fe They Hacienda & Spa. I am glad to see that your stay was an enjoyable one, and would like to thank you as well for the kind words you had to say about our staff and hotel. All of us here look forward to being of service to you again in the future. Until then, best of travels.
I like the fact that a Pueblo tribe is a majority owner and tribal members staff it.
Good Afternoon, Thank you for taking the time and posting a review of your recent stay with us at The Hotel Santa Fe The Hacienda & Spa. We appreciate the feedback. We are glad to see that you had an enjoyable stay. We hope to have the pleasure of your patronage again in the future. Until then, best of travels
Good Afternoon, Thank you for taking the time and posting a review of your recent stay with us. We appreciate the feedback and hope to have you back with us in the future. All the best
Everything about this hotel is wonderful, the rooms are beautiful, the staff is amazing and the location is perfect. This wasn't my first time staying there and I will definitely stay there again on my next visit to Santa Fe, wouldn't even think about staying anywhere else.
Good Afternoon, Thank you for taking the time and posting a review of your recent stay with us. We greatly appreciate the feedback and hope to have you back with us in the future. We would also like to thank you for the kind words you had to say about both our staff and the hotel. Until we have the pleasure of being of service again we wish you the best of travels
Thank you so much for staying with us and taking the time to write with your kind words. We are delighted to learn that you enjoyed your stay! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon!