Staff were friendly & helpful. Door lock was confusing at best. Very little hot water made showering difficult. No one could fix the issue at night.
Each room is unique and charming. The staff is wonderful.
I loved the Santa Fe feel of the property even in the room. It was cozy and charming. Lovation was walking distance from everything.
Very private
Unique rooms, central location, piano bar
Everyone knows that recovery from the pandemic shutdown will take time. This staff is outstanding and was quick to provide everything we asked for (even a can opener for our dog food can :))) We have stayed before a couple of years back and noticed a drop in quality in some areas but we know it will come back better than ever.
Unique, has character. clean. Room and bath clean. Quiet
It looked like a deserted property. Two people were very friendly but one could have cared less as we were trying to check in. It seems as if Covid is an excuse for not working and just hanging out.
1. No window shades (they were broken and had been removed but not replaced); 2. Only 11 parking spots to serve the hotel, restaurant, inn and piano bar; 3. AC was broken; 4. Safe was broken; 5. Maid service didn’t arrive until 4 pm, if at all; 6. Promised refund of “resort fee” but was never paid; 7. Resort fee of $30/day charged but received no amenities for it; 8. Advertised breakfast not available; 9. Furniture and linens were old and worn out.
Excellent front desk staff. Only complaint was we got back to our room later in the afternoon and room hadn’t been cleaned yet. I had to go in search of some fresh towels and water.
Clean, comfortable, quiet.
Property is unique and clean. Faucet was dripping all night despite requests for repair. Difficult to sleep with the constant drip. Staff never offered to change our room or make any other accommodations for the poor night sleep
Court yard suite with pet great. Location and walk ability to square.
Hotel was within walking distance of the square/old town which was our reason for selection. Great breakfast with homemade sweet rolls. Yum! We needed help to turn on the tv as 2 remotes were required. Some directions for tv and about the room's door lock would have been helpful as we had to ask for help two times. Also, additional outdoor lighting is needed on the sidewalk on the street side. Very dark when we returned by foot in the evening.
Good proximity to museums and downtown. Small, boutique hotel with personalized service.
Located in Downtown Santa Fe, The Inn at Vanessie is adjacent to Santuario De Nuestra Senora de Guadalupe and within a 10-minute stroll of Santa Fe Plaza. The 21 rooms at this 4.5-star hotel include coffee makers and plasma TVs and guests can enjoy free breakfast.
Free continental breakfast is included with your stay and awaits you each morning from 8:00 AM to 10:00 AM.
For entertainment, guests can expect to find plasma TVs. Bathrooms offer hydromassage showers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include coffee makers, laptop-compatible safes, and ironing boards. Housekeeping is available on request.
Guest of The Inn at Vanessie enjoy features like coffee in a common area, microwave in a common area, and refrigerator in a common area. Self parking is available for USD 10 per stay. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this luxury hotel include express check-out, wedding services, and a fireplace in the lobby.
Staff were friendly & helpful. Door lock was confusing at best. Very little hot water made showering difficult. No one could fix the issue at night.
Each room is unique and charming. The staff is wonderful.
Thank you for staying with us Theodore. Thank you for the perfect score, I will share the score with our hard-working staff. See you on your next visit to Santa Fe!
I loved the Santa Fe feel of the property even in the room. It was cozy and charming. Lovation was walking distance from everything.
Thank you for your feedback Lori. We appreciate the positive review and hope to see you again soon!
Very private
Thank you kindly for your review Kenneth.
Unique rooms, central location, piano bar
We are delighted that you selected us when making your plans to visit Santa Fe! We also hope that you come back soon to see us. Santa Fe misses you already. Safe travels!
Everyone knows that recovery from the pandemic shutdown will take time. This staff is outstanding and was quick to provide everything we asked for (even a can opener for our dog food can :))) We have stayed before a couple of years back and noticed a drop in quality in some areas but we know it will come back better than ever.
We definitely love our four legged guest and are so glad you and your sweet fur baby stayed with us. You outed us! We do have lots of wonderful new things we are working on to come back from Covid better than ever and hope you come back soon to see what we have in store for our favorite guests! Safe travels and we will see you again soon in beautiful Santa Fe!
Unique, has character. clean. Room and bath clean. Quiet
Thank you very much for your feedback. We are glad you enjoyed your stay and hope you come back again soon!
It looked like a deserted property. Two people were very friendly but one could have cared less as we were trying to check in. It seems as if Covid is an excuse for not working and just hanging out.
Thank you for your feedback. We will address your concerns with our staff. Thank you for staying with us.
Thank you so very much for your feedback. It is incredibly helpful to us as we make improvements and step back out from Covid! We will use your review to make improvements so that when you return we can dazzle you. Safe travels and come back to us again soon!
Thank you for staying with us, we keep an industry standard of one hundred twenty-seven-degree water temperature.