My son in on a wheel chair and he called in advance for the roll in shower room. The hotel assigned us with a one double bed room which was not what I had reserved. The facility was overall old and smelly. The room head table had a finger erasable water mark. The AC was not on, and a hot and humid room greeted us. This place is not worth money. Or he might put us on a room not ready to accept the customers without telling me.
Was not at all impressed. Paid extra for a "pool view" which the room did not have. Was told "well its close to the pool." That's NOT what pool VIEW means. Conveniently, no manager on the weekend, so if I want to be reimbursed for the difference I paid I have to waste my time to do it. Also there is no "breakfast buffet" as advertised. You turn in a voucher for a boxed meal as is that was not at all impressive and didn't accommodate specific needs the way a buffet would. There was just nothing impressive about anything. Doubt that I'd go back.
Great area, staff was helpful, within minutes of everything needed. Rooms were roomy and do great to have a full size fridge and microwave with counter space.
Free breakfast and parking are nice
Spacious suite and cozy bed. Friendly staff and yummy breakfast.
The property was very clean!!!!!!!
Killed 3 spiders on our room and one in our car. Seemed like people were living there with dogs. They were roaming around the parking lot and smoking every morning. Was not family friendly
Good
Beautiful outside.
The room was nice and clean. Amenities were all there. No complaints from my end. Also the staff were nice and friendly.
The place is clean. Everything works.
Lovely appearance to property and nice breakfast, but strong smell of disinfectant in lobby and loud beeping in early morning from truck backing up in adjacent factory or construction site next door.
Wasn’t aware that this property only took pa
Clean, comfortable and affordable. Very happy with my stay
MainStay Suites Orange County John Wayne Airport is located within a few miles (5 km) of Santa Ana Zoo and South Coast Plaza. This 176-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Kitchenettes, sofa beds, and refrigerators are other standard amenities. Weekly housekeeping is available.
At MainStay Suites Orange County John Wayne Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a spa tub, laundry facilities, and a gift shop.
My son in on a wheel chair and he called in advance for the roll in shower room. The hotel assigned us with a one double bed room which was not what I had reserved. The facility was overall old and smelly. The room head table had a finger erasable water mark. The AC was not on, and a hot and humid room greeted us. This place is not worth money. Or he might put us on a room not ready to accept the customers without telling me.
Was not at all impressed. Paid extra for a "pool view" which the room did not have. Was told "well its close to the pool." That's NOT what pool VIEW means. Conveniently, no manager on the weekend, so if I want to be reimbursed for the difference I paid I have to waste my time to do it. Also there is no "breakfast buffet" as advertised. You turn in a voucher for a boxed meal as is that was not at all impressive and didn't accommodate specific needs the way a buffet would. There was just nothing impressive about anything. Doubt that I'd go back.
Great area, staff was helpful, within minutes of everything needed. Rooms were roomy and do great to have a full size fridge and microwave with counter space.
Free breakfast and parking are nice
Spacious suite and cozy bed. Friendly staff and yummy breakfast.
The property was very clean!!!!!!!
Killed 3 spiders on our room and one in our car. Seemed like people were living there with dogs. They were roaming around the parking lot and smoking every morning. Was not family friendly
Good
