Easy to find and very clean.
Internet site clearly says check in at 3, arrived at 4:15 and the room was not ready. Reservation was suite for 6, but hotel said 4. Front desk staff find us a suite. We have a special needs granddaughter. The front desk said they would call me when room was ready. I never received a call. So, at 6:30 we went back to hotel, the room was and had been ready. We never received a call telling us the room was ready. Staff said they tried to call. But, I did not have any missed calls! We had a reservation for two nights. The room did not get cleaned. I was told due to COVID they do not clean daily. And, we should have been told that at check in, we were not told. We had to ask for clean towels, trash bags… There were never clean towels at the pool. Each day we had to ask for pool towels. The second morning there were no eggs, muffins or milk @ 0900. The kitchen staff said we should have come earlier. She also complained about her job. I’ve stayed for less money at many 5 star resorts and had far better service!!! Actually, we travel frequently. This hotel is next to last on our list, as far at what we paid for the room and the service we received.
Property was not out dated and was very clean.
Location to Cedar Point is great. When booking, photos of room did not match, it did not have the 2 person sofa.
Everything was wonderful
Completely as expected. Newer facility, clean, and comfortable. Rooms plenty large enough. In the off season this is a great place to stay as you are almost connected to the Thirsty Pony, bowling ally, axe throwing, and laser tag. No need to drive anywhere if you are looking for something to do or a meal at night. Overall pleased, we will stay again.
One of the reasons we decided to stay here is because we thought they had waterslides next door as the description mentioned them. When we checked in we were told they had been closed for 2 years! So we were disappointed. Secondly we had a twisted tea can left in our room from previous occupats, makes you wonder how well it was cleaned to begin with.
Kids were playing in the hallways, and outside yelling, music playing in another room until 1:30 am. Had to be up by 7am for a business trip. I mentioned it to the girl at the desk at check out. She replied “sorry”
Badly worn carpet and breakfast was 45min late wanted to get going 6am breakfast was put out at 6:45 had to leave with out my coffee.
Staff was very accommodating, hotel was clean and brightly decorated, good hot breakfast.
Great breakfast, clean rooms :) We has a great stay.
The park was in fact extremely close to Cedar Point, which was great, but I would never stay here again. The smell of old carpet and mildew was ever present throughout the entire stay and so bad that my wife and I couldn’t even become nose blind to it. And steer clear of the “complementary” breakfast as it is one of the worst ones I’ve had in recent years.
Contractors started a little after 6:30 working on the hotel expansion. Talked to the manager and he was going give 50 percent off for that night but still havnt heard or seen anything on my statements.
Nice hotel. The room was spacious, and not crowded. Plenty of room to move around. TV remote wasn’t working very well— probably needs new batteries. Fans in bathroom did not work. There was a switch on the wall that wasn’t working....maybe that was a fan...?? Stayed 2 nights, but room service took bar of soap even though we were still using it for our stay. Kind of odd.
Staff VERY NICE....left my shirt and pj's there they retrieved them and held them for me till my daughter could pick them up. She lives in the area. Rooms very clean, breakfast excellent! Cheery lobby! Loved staying there..everyone so accommodating!
Large, spacious,comfortabl, clean room. Nice facilities, friendly staff with ideal location. Could not have been more pleased with our stay.
Very clean !! the bed was so nice and the rooms are very large
Holiday Inn Express & Suites Sandusky, an IHG Hotel places you within 2 miles (3 km) of popular sights like Lake Erie and Sports Force Parks at Cedar Point Sports Center. This 73-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
All 73 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect 35-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Hair dryers, phones, and ironing boards are also standard.
Guests staying at Holiday Inn Express & Suites Sandusky, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, a meeting room, and a computer station.
Easy to find and very clean.
Internet site clearly says check in at 3, arrived at 4:15 and the room was not ready. Reservation was suite for 6, but hotel said 4. Front desk staff find us a suite. We have a special needs granddaughter. The front desk said they would call me when room was ready. I never received a call. So, at 6:30 we went back to hotel, the room was and had been ready. We never received a call telling us the room was ready. Staff said they tried to call. But, I did not have any missed calls! We had a reservation for two nights. The room did not get cleaned. I was told due to COVID they do not clean daily. And, we should have been told that at check in, we were not told. We had to ask for clean towels, trash bags… There were never clean towels at the pool. Each day we had to ask for pool towels. The second morning there were no eggs, muffins or milk @ 0900. The kitchen staff said we should have come earlier. She also complained about her job. I’ve stayed for less money at many 5 star resorts and had far better service!!! Actually, we travel frequently. This hotel is next to last on our list, as far at what we paid for the room and the service we received.
Property was not out dated and was very clean.
Location to Cedar Point is great. When booking, photos of room did not match, it did not have the 2 person sofa.
Everything was wonderful
Completely as expected. Newer facility, clean, and comfortable. Rooms plenty large enough. In the off season this is a great place to stay as you are almost connected to the Thirsty Pony, bowling ally, axe throwing, and laser tag. No need to drive anywhere if you are looking for something to do or a meal at night. Overall pleased, we will stay again.
One of the reasons we decided to stay here is because we thought they had waterslides next door as the description mentioned them. When we checked in we were told they had been closed for 2 years! So we were disappointed. Secondly we had a twisted tea can left in our room from previous occupats, makes you wonder how well it was cleaned to begin with.
Kids were playing in the hallways, and outside yelling, music playing in another room until 1:30 am. Had to be up by 7am for a business trip. I mentioned it to the girl at the desk at check out. She replied “sorry”
Badly worn carpet and breakfast was 45min late wanted to get going 6am breakfast was put out at 6:45 had to leave with out my coffee.
Staff was very accommodating, hotel was clean and brightly decorated, good hot breakfast.
