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Hotel Palacio de Aiete

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Palacio de Aiete

A modern lobby with a reception desk, seating area, and a 'RESTAURANTE' sign.
A modern hotel room with a large window, a desk, comfortable seating, and a visible outdoor garden.
A modern lobby with a curved reception desk, white chairs, and a polished floor.
A modern hotel lobby with a sofa, armchairs, a coffee table, a bookshelf, and a large window offering a view of greenery.
A hotel room with a bed, pillows, a nightstand, a lamp, and a chair.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009
  • Place, Concha Promenade
    ‪13 min walk‬
  • Place, Miramar Palace
    ‪16 min walk‬
  • Place, Concha Beach
    ‪19 min walk‬
  • Airport, San Sebastian (EAS)
    ‪26 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, a nightstand, a lamp, a picture on the wall, and a plant.

Double or Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quiet Superior Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white linens, two pillows, a bedside table with a glass and a bottle, and a wall-mounted thermostat.

Quiet Superior Room

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, Balcony

A hotel room with a large bed, two bedside tables, a chair, and a balcony with a view.

Superior Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white linens, two pillows, a bedside table with a glass and a bottle, and a wall-mounted thermostat.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment (Omega)

A modern bedroom with a large bed, a nightstand, a bedside table with a lamp, and a window with sheer curtains.

Apartment (Omega)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (Mirador)

A hotel room with a bed, a desk with a lamp, a chair, a wardrobe, and a bathroom visible through an open door.

Double Room (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a plant.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Habitación Triple (2 Adultos + 1 Niño)

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a plant.

Habitación Triple (2 Adultos + 1 Niño)

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT QUEEN SIZE BED

  • Sleeps 10
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

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About the neighborhood

San Sebastián

Located in Aiete within a 5-minute walk of Parque Aiete, Hotel Palacio de Aiete is within a mile (2 km) of Concha Beach. This 75-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking. Located centrally in San Sebastián, it's connected to a shopping center and also close to Donostia-San Sebastian Aquarium and Royal Palace of Miramar.

What's nearby

  • Parque Aiete - 3 min walk - 0.2 miles
  • Concha Promenade - 13 min walk - 0.7 miles
  • Miramar Palace - 16 min walk - 0.9 miles
  • Ondarreta Beach - 17 min walk - 1.0 mile
  • Concha Beach - 19 min walk - 1.0 mile

Getting around

  • San Sebastian Amara Station - 8 min drive
  • San Sebastian (EAS) - 25 min drive

Restaurants

  • Restaurante La Perla
  • ‪La Cervecería del Antiguo - ‬16 min walk
  • ‪Nobu - ‬19 min walk
  • ‪Kantxa - ‬12 min walk
  • ‪Bar Antzara - ‬18 min walk

About this property

Hotel Palacio de Aiete

Hotel Palacio de Aiete offers a gym, a rooftop terrace, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include meeting rooms, a business center, and express check-out.
Guests can expect to find free WiFi and wired Internet, along with 21-inch TVs. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and wardrobes or closets.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number HSS652

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Hotel Palacio de Aiete?

Hotel Palacio de Aiete provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Palacio de Aiete?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio de Aiete on Sep 6, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Palacio de Aiete?

This hotel is situated in Aiete within a short 18-minute walk of Concha Promenade and also 19 minutes on foot from Ondarreta Beach. You'll also find Concha Beach and Donostia-San Sebastian Aquarium within a short drive.

Is parking available on site at Hotel Palacio de Aiete?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Hotel Palacio de Aiete feature a casino at the property?

No, Hotel Palacio de Aiete doesn't have a casino.

Will I find an indoor pool at Hotel Palacio de Aiete?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Palacio de Aiete?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Palacio de Aiete?

No, there isn't a spa tub at this hotel.

Does Hotel Palacio de Aiete have a restaurant with a breakfast menu?

Yes, Hotel Palacio de Aiete serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Palacio de Aiete allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Palacio de Aiete for a fee of EUR 25 per pet, per night.

Are there connecting rooms at Hotel Palacio de Aiete?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Palacio de Aiete?

The closest major airport to Hotel Palacio de Aiete is San Sebastian (EAS), which is 15.5 mi away (25 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.7 mi away.

Are there rooms with balconies that I can book at Hotel Palacio de Aiete?

Yes, some guestrooms at Hotel Palacio de Aiete offer a balcony.

Does Hotel Palacio de Aiete offer wedding services?

There are wedding services available at Hotel Palacio de Aiete if that's in your vacation plans.

Hotel Palacio de Aiete Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 248 out of 610 reviews
Rating 8 - Good. 259 out of 610 reviews
Rating 6 - Okay. 64 out of 610 reviews
Rating 4 - Poor. 24 out of 610 reviews
Rating 2 - Terrible. 15 out of 610 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, perfect stay, easy parking, 👍
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kerem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was positive. The room was clean and well-maintained, and the staff were attentive and helpful. The location is a bit farther from the city center; however, there are bus connections available, making it easy to get around. Overall, it is a good option for short stays, business trips, or holidays.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Everything was excellent. The bar and bar staff were excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Staff very helpful, providing a bed and bowl for my dog after a long drive
Stayed 1 night in Nov 2025
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No refrigerator in the room.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Tom

Liked: Amenities
Not located downtown but a fantastic hotel. Great room. Very nice. Would return.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Stala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Hilary

Liked: Cleanliness, staff & service, room comfort
Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilled hotel

Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a lovely location. Frequent bus ser

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.
Stayed 10 nights in Jul 2024
Verified review

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast
Verified review

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not directly located in the inner city. But very comfortable to reach by car. Parking direct in front of the hotel without extra payment. A 20 minute walk downtown or at the beach was no problem for us. Taxi from downtown to the hotel costs less than 10 €. Fantastic park only a few minutes away. To discover San Sebastian and the region a great / perfect location.
Stayed 11 nights in May 2024
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Mili

Liked: Cleanliness
Disliked: Amenities
It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Desiree

Liked: Cleanliness

Would not return!!

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

3 star 🌟

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.
Stayed 4 nights in Aug 2024