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Hotel Palacio de Aiete

4.0 star property
Pet-friendly hotel with free parking connected to a shopping center in San Sebastián

Choose dates to view prices

Photo gallery for Hotel Palacio de Aiete

Lobby sitting area
Lobby lounge
1 bedroom, in-room safe, laptop workspace, blackout drapes
Bar (on property)
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009
  • Concha Promenade
    ‪14 min walk‬
  • Reale Arena
    ‪3 min drive‬
  • Donostia-San Sebastian Aquarium
    ‪12 min drive‬
  • San Sebastian (EAS)
    ‪21 min drive‬

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Room options

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Mirador)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Double Room (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quiet Superior Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Quiet Superior Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment (Omega)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Apartment (Omega)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, laptop workspace, blackout drapes

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 139 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Double or Twin Room

9.0 out of 10
Wonderful
(21 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

San Sebastián

Located in Aiete, Hotel Palacio de Aiete is within a mile (2 km) of popular sights such as Concha Beach and Bay of Biscay. This 75-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking. Located centrally in San Sebastián, it's connected to a shopping center and also close to Parque Aiete and Royal Palace of Miramar.

What's nearby

  • Miramar Palace - 13 min walk - 0.7 miles
  • Concha Promenade - 14 min walk - 0.8 miles
  • Reale Arena - 3 min drive - 1.8 miles
  • Monte Igueldo - 3 min drive - 1.6 miles
  • Donostia-San Sebastian Aquarium - 12 min drive - 2.0 miles

Getting around

  • San Sebastian Amara Station - 8 min drive
  • San Sebastian (EAS) - 25 min drive

Restaurants

  • ‪Mandrágora - ‬4 min drive
  • ‪Arnedo - ‬18 min walk
  • ‪La Taberna del Cuelebre - ‬3 min walk
  • ‪Pastelería Casa Aramendia - ‬18 min walk
  • ‪Aspaldiko - ‬20 min walk

About this property

Hotel Palacio de Aiete

Pet-friendly hotel with free parking connected to a shopping center in San Sebastián
Hotel Palacio de Aiete offers a gym, a rooftop terrace, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include meeting rooms, a business center, and express check-out.
Guests can expect to find free WiFi and wired Internet, along with 21-inch TVs. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and wardrobes or closets.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, Spanish

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Lobby

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  • Restaurant
  • Gym
9.4 out of 10, Exceptional, 487 reviews
$171 nightly
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Jul 20 - Jul 21
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 22.50 per pet, per night
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 7.5 for children
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number HSS652

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Hotel Palacio de Aiete?

Hotel Palacio de Aiete provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see around Hotel Palacio de Aiete?

This hotel is situated in Aiete within a short 18-minute walk of Concha Promenade and also 19 minutes on foot from Ondarreta Beach. You'll also find Concha Beach and Bay of Biscay within a short drive.

Is there parking available at Hotel Palacio de Aiete?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Palacio de Aiete feature a casino at the property?

No, Hotel Palacio de Aiete doesn't have a casino.

Will I find an indoor pool at Hotel Palacio de Aiete?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Palacio de Aiete?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Hotel Palacio de Aiete?

No, there isn't a spa tub at this hotel.

Does Hotel Palacio de Aiete have a restaurant with a breakfast menu?

Yes, Hotel Palacio de Aiete serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Palacio de Aiete allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Palacio de Aiete for a fee of EUR 22.50 per pet, per night.

Does Hotel Palacio de Aiete have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Palacio de Aiete?

The closest major airport to Hotel Palacio de Aiete is San Sebastian (EAS), which is 15.5 mi away (25 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.7 mi away.

Are there rooms with balconies that I can book at Hotel Palacio de Aiete?

Yes, some guestrooms at Hotel Palacio de Aiete offer a balcony.

Does Hotel Palacio de Aiete offer wedding services?

There are wedding services available at Hotel Palacio de Aiete if that's in your vacation plans.

Hotel Palacio de Aiete Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 578 reviews
Rating 8 - Good. 250 out of 578 reviews
Rating 6 - Okay. 57 out of 578 reviews
Rating 4 - Poor. 22 out of 578 reviews
Rating 2 - Terrible. 15 out of 578 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Desiree

Liked: Cleanliness

Would not return!!

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
Stayed 2 nights in Aug 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

3 star 🌟

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Stala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating
Stayed 2 nights in Aug 2024

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Jul 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a lovely location. Frequent bus ser

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.
Stayed 10 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Stayed 3 nights in Jun 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilled hotel

Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled.
Stayed 3 nights in Jun 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
Stayed 4 nights in Apr 2024

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Stayed 1 night in Nov 2023

2/10 Terrible

Joanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Es un hotel ubicado en una zona residencial, a 30 minutos caminando de la bahía. Muy cómodo.
Stayed 4 nights in Sep 2023

10/10 Excellent

Erika

Stayed 1 night in Sep 2023

10/10 Excellent

Aissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fácil acceso al transporte público.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Stayed 2 nights in May 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast

6/10 Okay

Julian

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ubicación lejana del centro, problema con el parking gratuito ya que los puestos son bastante limitados al no haber control.

8/10 Good

Sylvia

Stayed 2 nights in Oct 2022

10/10 Excellent

Teresa

Stayed 1 night in Oct 2022