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Hotel Nena

3.5 star property
VIP Access

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Photo gallery for Hotel Nena

An outdoor pool area with stone walls and a tree.
A bedroom with a stone wall, a wooden headboard, two bedside tables with lamps, and a bed with pillows.
An interior with stone walls, wooden furniture, hanging lights, and potted plants.
A bar area with a wooden counter, shelves with bottles, and a tiled floor.
An outdoor seating area with patterned flooring and wooden furniture, featuring a large open space with a view of the cityscape.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Room, 2 Double Beds

A hotel room with two beds, a desk with a lamp, a telephone, and a framed picture on the wall.

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Suite, 1 King Bed

A bedroom with a large bed, a headboard, a wall-mounted artwork, and a pendant light.

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, a headboard with a decorative panel, and a framed artwork on the wall.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room

A bedroom with a large bed, a wooden headboard, a bedside table with a lamp, a bench, and a painting on the wall.

Grand Room

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Bedrooms

A weathered wooden door with a textured glass panel and a nameplate reading "Johanna" on a plain wall.

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

San Miguel de Allende

Located in Zona Centro, Hotel Nena is adjacent to Temple of San Francisco and within a 5-minute walk of other popular sights like Allende Garden. This 6-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • Allende Garden - 3 min walk - 0.2 miles
  • San Miguel de Allende Historical Museum - 3 min walk - 0.2 miles
  • Temple of San Francisco - 3 min walk - 0.2 miles
  • Juarez Park - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 77 min drive

Restaurants

  • ‪San Agustín - ‬1 min walk
  • ‪Los Milagros - ‬3 min walk
  • ‪El Correo - ‬2 min walk
  • ‪La Hija Del Manantial - ‬2 min walk
  • ‪La Doña - ‬1 min walk

About this property

Hotel Nena

Guests of Hotel Nena enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3800 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. This adults-only hotel also has a fireplace in the lobby.
Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Espresso makers, safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per pet, per night
  • Dogs only
  • 1 total (15 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 1300.0 per night
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Frequently asked questions

Are free cancellation options available at Hotel Nena?

Hotel Nena provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Nena?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Nena on Aug 2, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Nena?

This hotel is situated in Zona Centro, just steps from Allende Garden and Capilla de la Tercera Orden, and within a short walk of San Miguel de Allende Historical Museum. You'll also find San Miguel de Allende Public Library and Juarez Park less than a mile away.

Is parking available on site at Hotel Nena?

Yes, valet and self parking are offered for free at the hotel. Though parking is limited parking spaces, free RV/bus/truck parking is also available. You'll find a max of 1 space per unit.

Does Hotel Nena have a casino at the property?

No, Hotel Nena doesn't have a casino.

Is there an indoor pool at Hotel Nena?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 8:00 PM.

What do couples enjoy most about Hotel Nena?

This adults-only hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Hotel Nena?

No, this hotel doesn't have a spa tub.

Does Hotel Nena feature a restaurant that includes a breakfast menu?

Yes, Hotel Nena serves free full breakfasts each morning from its restaurant.

Does Hotel Nena allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Nena for a fee of MXN 1000 per pet, per night.

Are there connecting rooms at Hotel Nena?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Hotel Nena?

Yes, some guestrooms at this hotel offer a deck/patio where guests can enjoy garden and city views.

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 479 reviews
Rating 8 - Good. 76 out of 479 reviews
Rating 6 - Okay. 12 out of 479 reviews
Rating 4 - Poor. 6 out of 479 reviews
Rating 2 - Terrible. 3 out of 479 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities
Hotel nena was a beautiful property to stay at. Location was perfect and the staff and concierge were incredibly helpful and always willing to help. Highly recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a perfect location in San Miguel walking distance to everything. Clean, great staff, great restaurant and bar too. Would go back again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia Osuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

jackeline

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff very gentke
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

fernando

Liked: Cleanliness, amenities, property conditions & facilities
Very good attention to guests and exceptional staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Armen

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jackeline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The location is fantastic, the stag very gentle and the facilities very comfortable. We had a great stay in San Miguel de Allende
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the mattress comfortable, shower very good and staff friendly and helpful. Our room was on the ground floor near the pool and nice and quiet. The location was convenient to the central tourist area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
Stayed 20 nights in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kammille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beautiful. Staff was all very kind and helpful accommodating to the language barrier. Air conditioning was great in the room. courtyard breakfast was beautiful. The pool was amazing and clean. Only complaint is it is a little loud throughout the day and evening but the earplugs helped a lot. Really enjoyed our stay here. Communicating with staff via whatsapp was great and easy.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

NELIDA ALONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lisa Beth

Liked: Cleanliness, amenities, property conditions & facilities
We booked the Johanna suite, it was an entire casa within the hotel and was amazing! Clean and comfortable with a private rooftop deck and outdoor plunge tub. Everyone was superb, from helping with a car to and from the airport to answering questions. We even got free breakfast each morning. The location couldn't be beat, just a couple blocks from the Parroquia and Jardin. Loved our stay and will book again!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very clean, the property was beautiful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Jan 2026
Verified

8/10 Good

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room, bathroom and shower very clean. Only small issue is the music playing from next door rooftop up to about 11 pm. La Dona restaurant was amazing, sir ice and food great. The breakfast included was the best
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Víctor

Liked: Cleanliness
Disliked: Amenities
The rooms have tainted windows which make the rooms feel really enclosed. Service in restaurant is very limited in schedule. Staff was very nice, especially in front desk.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Timm

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, services were very nice and the room next to the pool was excellent. Our room safe was broken, and toiletries were not restocked, however, those were fairly minor things.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

dana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very upscale
Stayed 3 nights in Jul 2025