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Recent guest reviews

This is a large, very pretty hotel in an area that looks more industrial than charming. However, the difference between the amenities I expected and those that I got were notable. The breakfast service had stopped a week earlier; the WiFi speed was very, very slow (but somewhat secure); the pool, which was a selling point for us, was closed for maintenance. The room was very large, clean, and they even had a night-light in the bathroom (I generally travel with my own so at night you don't have to turn the bathroom into the brightness of high-noon). The TV was very large, the refrigerator and microwave small, but adequate. It all looked very clean. The beds were curiously high and very comfortable, as were the pillows. There was a settee, coffee table, small desk, and chairs. I would recommend and stay there again, but I'd first call ahead and see what amenities actually exist, vs your expectations, before booking. Obviously COVID and maintenance aren't anyone's fault, but I should have been informed of these problems.

Room was large and comfortable. Hotel is located on a dead end scary street.

When I got to my room the toilet didn’t work, very annoying after a long car ride. The front desk guy tried to fix it and then told me he would have to get someone else to try. Eventually they moved me to a different room, this room was not stocked with water or coffee. The window wouldn’t open and it was very warm from the heater in the room. Other than that, it was a nice stay.

Heater in room too noisy. Coffee at breakfast not strong enough.

Overly priced , it was clean but furniture was a bit old .

Hands down the best property i have stayed at in the past 10 years. These people think of EVERYTHING. . 5 star accommodationsnnat a 3 star price. Seriously. Slippers and robe awaiting us in the room, door hanger alerting staff that your dog is in the room, treats for furry family membees in the lobby, the most luxurious beds and linens I have evwr seen in a hotel, 2 plush down comforters in the amoire next to the full size ironing board and steam iron, shampoo, conditioner and soap in permanent pump bottles in shower, Keurig coffee and machine in room along with a discretely disguised fridge, microwave and safe. Free wifi as well. A FREE sit down breakfast cooked to order was amazing. Staff was amazing. All this and a hotel that is GREEN. I loved that when you enter the room you put ypur key in a device in the wall. Thats righ inside the door amd keeps the lights on. You never lose yoir key and you never waste energy. There is an entire section of the parkimg lot designated to charging electric vehicles. Not one oe two but a whole bunch. If this is the hotel of the future I am madly in love! Its like I stayed at a swanky $500 a night hotel for $20 more than the Motel 6 down the street. That my friends is the best $20 I have EVER spent.

The property was very clean and welcoming. Enjoyed meeting the staff. My only comprises that the pillows were too small.

excellent value, clean & pleasant, convenient location close to freeway, but quiet for sleeping

Close to stores and fast food. No tourist attractions close by.

The front desk staff was very welcoming to my family upon arrival. They also gave us great tips on dining and shopping nearby. Paso Robles makes a great base location for exploring it's wine country and the rest of the beautiful Central Coast of California. One can go wine tasting, explore the missions, go hiking, visit Hearst Castle and relax at the beach all in a week! There're plenty of activities for adults and kids alike.

Hotel was overall good, but the bathroom plugs weren’t working and one of the lights by the door was flickering.

Relatively new facility in very good condition. Excellent room exceeded my expectations. We were travelling with a dog and the staff was accommodating giving us a room which was convenient to the pet area outside. Breakfast buffet was very complete. The location is off the main road and away from the freeway which results in a quiet room, but a bit off the beaten track.

Riverside Avenue Paso Robles CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Oaks Hotel & Suites, Ascend Hotel Collection is a short stroll from Paso Robles Event Center and Paso Robles Pioneer Museum. This 90-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The Oaks Hotel & Suites, Ascend Hotel Collection's 90 rooms are air-conditioned and provide iPod docks, microwaves, and refrigerators. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

At The Oaks Hotel & Suites, Ascend Hotel Collection, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a train station shuttle. The front desk has multilingual staff that can help with concierge services and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Standard Room, Multiple Beds, Non Smoking (Pet Friendly)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Standard Room, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Oaks Hotel & Suites, Ascend Hotel Collection

Everyone (21) Couples (1) Family (2)
4
Family

This is a large, very pretty hotel in an area that looks more industrial than charming. However, the difference between the amenities I expected and those that I got were notable. The breakfast service had stopped a week earlier; the WiFi speed was very, very slow (but somewhat secure); the pool, which was a selling point for us, was closed for maintenance. The room was very large, clean, and they even had a night-light in the bathroom (I generally travel with my own so at night you don't have to turn the bathroom into the brightness of high-noon). The TV was very large, the refrigerator and microwave small, but adequate. It all looked very clean. The beds were curiously high and very comfortable, as were the pillows. There was a settee, coffee table, small desk, and chairs. I would recommend and stay there again, but I'd first call ahead and see what amenities actually exist, vs your expectations, before booking. Obviously COVID and maintenance aren't anyone's fault, but I should have been informed of these problems.

By , from Marin County, CA on Aug 28, 2020

Review comment responded on Sep 1, 2020

Hello, we apologize for not exceeding your expectations. During this time of uncertainty, we face many challenges in which we attempt to make the best out of it. We are working extremely hard to reopen certain amenities. Thank you for your feedback. Hope to see you soon

3
Everyone

Room was large and comfortable. Hotel is located on a dead end scary street.

By , from Sacramento on Aug 8, 2020

Review comment responded on Aug 21, 2020

DLT: Thank you so much for taking the time to leave a review of your stay at The Oaks Hotel. It was an absolute pleasure to have you stay with us and I'm glad to know that you loved our comfortable and spacious guest rooms. We work hard to be a step above the rest by offering our guests with affordable luxury. I hope you choose us again on your next visit to Paso Robles. Thank you for staying with us. Kind Regards, The Oaks Hotel Management

3
Family

When I got to my room the toilet didn’t work, very annoying after a long car ride. The front desk guy tried to fix it and then told me he would have to get someone else to try. Eventually they moved me to a different room, this room was not stocked with water or coffee. The window wouldn’t open and it was very warm from the heater in the room. Other than that, it was a nice stay.

By on Feb 19, 2020

Review comment responded on Mar 4, 2020

Dear Guest, I am very sorry to hear that you faced such difficulty. I am happy that our staff was able to move you to another room, and I truly thank your patience. Usually our guests don't face issues like this and we will use your review to improve our guest service. I hope you give us another chance to earn your loyalty. We'd love to host you when you are back in town. Regards, The Oaks Hotel Management

4
Partner Couples

Heater in room too noisy. Coffee at breakfast not strong enough.

By on Jan 4, 2020

Review comment responded on Jan 5, 2020

We apologize for the loud HVAC unit, we will certainly look into servicing them, we appreciate the feedback!

5
Everyone

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Thank you for your outstanding review. Sincerely, The Oaks Hotel.

4
Everyone

By on Aug 31, 2019

Review comment responded on Sep 1, 2019

Thank you for staying with us, we appreciate your feedback!

3
Family with small children

Overly priced , it was clean but furniture was a bit old .

By on Jul 8, 2019

Review comment responded on Jul 16, 2019

Thank you for providing your feedback, have a wonderful week.

5
Everyone

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Thank you for the kind review! We hope to see you again soon.

4
Everyone

By on May 3, 2019

Review comment responded on May 4, 2019

Thank you for staying with us and this great review! We hope you have a wonderful day.

5
Everyone

By on Mar 12, 2019

Review comment responded on Apr 1, 2019

Hello Anonymous, Thank you kindly for leaving us a 5-star rating! We are excited to hear you enjoyed your stay, and would love to host you again next time you are in the neighborhood. Safe travels!

The Oaks Hotel & Suites, Ascend Hotel Collection

3000 Riverside Avenue, Paso Robles, CA 93446
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