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Aqua Wellness Resort

4.0 out of 5.0

Recent guest reviews

After an initial glitch with a mix up of rooms, Aqua more than made up for the mistake, putting us in the original requested room on second night. They offered a discounted room rate, comped breakfasts and comped rides to and from the resort to make up for the inconvenience of the wrong room and having to switch rooms. The resort is absolutely beautiful with a bigger and more beautiful beach than the photos suggest. The poor reviews about the food we found to be untrue. Every meal we had was delicious. Make sure you walk over to Playa Gigante to see the 'local' side of things...we were there over Easter and the Playa was in full swing with the locals. A wonderful and welcoming experience for we Americans. Of particular note was Christian, the manager who exceded customer service in every way. When I inquired about a pharmacy that supplied Dramamine or other motion sickness pills, (the roads in Nica are not exactly smooth and Lake Nicaragua that we had to cross is like an Ocean), they said most pharmacies were likely closed because of the Easter Holiday. Totally understandable. To my great surprise, the day we left I was given (not charged for, but given) a sleeve of motion sickness pill,that the staff somehow found. ABSOLUTELY ABOVE AND BEYOND!!!! Thanks, Aqua for a wonderful stay and a model example of customer service, especially after an initial issue.

This is a very nice place approximate 13 kilometers from the town of Tola. Most of the way is paved; as soon you cross the security gate, you start driving on unpaved roadway and up hills approximate 1 kilometer. Then, you arrive to the reception, a wood cabin. A very nice lady greeted me with a smile. This was my first time in this place; and, I found its pros and cons. Pros Excellent Customer Service: People were super nice; always smiling and making you feel at home. View: The Cabins are built on the hills; you can see the beautiful pacific ocean just in front of your window. Therefore, you do a lot of climbing going uphill and downhill. Also, you can see monkeys, raccoon or wild birds just hanging around your cabin. It was very nice to be in touch with nature. Beach: the private beach is very nice, and, you have a lot of amenities, surfing, snorkeling, paddling and a restaurant with a excellent food. I recommend the ceviche with a Victoria (beer). Cons Privacy: The cabins have not too much privacy. The glass windows and doors do not have blinds or curtains. even though, the design has some shade facia type on the window semi opened to avoid any view from outside. Sometimes, I feel like someone was watching. It is only my personal opinion; specially, if you are with family; other people might not care. Cabins: My cabin was nice with a wonderful view; however, it has a little pool adjacent to the main door. I asked if this was part of my room; but, it was not, it belongs to the next room. So, if my neighbor feels like jumping in the pool at midnight; I'll be hearing all the noise, etc. It did no make sense. Also, the balcony needs some maintenance. Finally, an elderly person will have a lot of challenge climbing to his or her room. In conclusion, this place is a very nice place with a great costumer service, beautiful beach and great view. will I visit again this place? yes, no doubt!

We had a fantastic time at Aqua Wellness. This place is absolutely beautiful, the perfect place to unwind and use as a base for the many things that Nicaragua has to offer. We loved - our tree house with A/C and plenty of hot water plus nice comfortable beds the monkeys the beach and clear, cool water the staff especially Gary, Santiago the chef and Amir who was also our surf instructor the yoga was excellent spa very good. We did quite a few trips including surfing, the whole family learned to surf and the instruction was excellent. We also did a fantastic deep sea fishing and sushi eating trip with Edward - highly recommend. Then Santiago cooked our catch that evening - superb. The only small negatives - would have been good to have more umbrellas / shade on the beach food was mainly good but could be a bit hit and miss maybe invest some time training staff to improve their English kids would have liked more regular ice cream flavors! Seems like some Americans view Nicaragua as dangerous. We found only lovely, friendly people and would encourage people to visit this beautiful place especially if you love surfing, fishing and a truly difference experience.

This is a "one of a kind" experience. Where the mountains meet the Pacific Ocean, they have built casitas on the hillside. Of course this means stairs and lots of them. We were near the top, about 10 flights above the beach, with a great view. And we did the walk about 3 times a day. Some of the lower ones still had good views. If you get one with a kitchen, be sure to get some groceries in Revas on the way. El Gigante (we walked there) has 2 small shops, not ready for prime time shopping. And the food in the restaurant is very good. We were surprised they don't talk it up on their website. They also leave you alone. If you have needs, you have to ask. The internet was surprisingly excellent, too.

I have never written a review before, but felt the need to inform ppl about this place . The good: The views are nice from the ocean view rooms, although it’s not a clear view. The bad: The suite we are staying in, Is next to a road which leads to private houses. (Air bnb) the people there are partying hard. Not the tranquil stay we expected. Avoid suite E and D The rooms have no sitting space or space for luggage The “private” pools are attached to other guest rooms which is really awkward There are a lot of steps and bugs ! Inside and out. I was really excited about this place, this was the last place on our trip. We went cheap everywhere else to save the best for last. While the concept of this place is cool. The delivery is not. We’ve stayed in a lot of low end and high end places. This is not worth the high end prices !

The best Treehouse you will ever stay in. The rooms are spacious with a view of the private beach and bay. Sleeping to the sound of waves is so rejuvenating. The rooms have AC and hot water! Which is intact a luxury! One of my favorite parts about the resort is that it has the most amazing yoga palappa over looking the ocean in a magical way.

I booked this hotel on 3/26/18 for a 4/10/18 check in for 3 nights. It was for a two bedroom luxury beach front villa which according to the website says it sleeps from 4 - 6 people. Exact wording from their website as follows: sleeps 4-6 bedroom 1: king bed lounge/dining area: many with queen sofa bed bedroom 2: queen bed or 2 singles I paid $1,926.99 for 3 nights. 3 adults and 3 young kids. On 3/28/18 I spoke to Thatiana in customer service. Now they're telling us our 2 bedroom villa is only for 2 people! Who needs an 850 sq ft villa with two bedrooms for two people with all the beds they advertise??? Thatiana says we need an attached bungalow for the additional 4 people with a single queen size bed which will cost an additional $1,309.23 to accommodate 4 more people in a room with a single bed and is half the size! Thatiana admitted they have an error on their website, but my option was to either keep my existing reservation and book the attached bungalow, or cancel my original reservation from 2 days ago they'll give me a year to "redeem" the $1,926.99 I paid two days ago should I choose to stay there later. However, they won't offer a refund even though their website is incorrect!. My credit card company is disputing the charge, so fortunately I won't be out of pocket. But for a hotel of that caliber in Nicaragua it's bush league to deceit people like that. I'm sure it's a nice hotel, but I will never stay there. Many other options in the area much less than $1,000 per night for 6 people. What a huge disappointment.

Aqua is a true luxury experience that doesn't feel pretentious or inauthentic. The location is a dream and very comfortable, yet you don't feel it's disconnected from the surroundings. The staff is what really makes aqua. So attentive and friendly and makes you feel at home with an ease to what they do. They also don't nickel and dime you for things like water - which you got unlimited bottled water during your stay, and they have someone on the beach with paddle boards and kayak's that are included as well, as well as yoga every morning where you can just show up. Just touches like that were really appreciated. The restaurant is expensive but convenient and had great food. The beach was beautiful and private and is even listed as a destination in itself. I just can't say enough good things about Aqua please please stay there and see for yourself.

My Wife and I had a fantastic 3 nights at Aqua Wellness in mid Feb. The location is absolutely beautiful and the resort does a great job at capitalizing on the natural beauty while remaining un-obtrusive. We ended up upgrading to a beach front tree house and it was a great move...literally steps from the private beach and the views were incredible. Watching the sunset from the plunge pool was a highlight. The staff was great...super friendly and helpful. The ladies at the front desk were very nice and helped us arrange transportation and smooth our a few small issues. The food at the resort is very good but a little pricey but the wait staff and overall service and setting makes it worth it. If you want cheaper dining options or need to head to the store, Playa Gigante is cool town and only about a 20 min walk. If you are looking to relax and unwind while drinking Pinas on the beach, this the place to do it.

This place is expensive but it is a gorgeous resort. You are really in the trees. The monkeys come say hi. And it's practically heaven. Their basic room is fairly small and might not have the best views. The luxury suites were bigger (kitchen/living area plus bedroom) and usually come with a small private pool. There are definitely a lot of stairs, which I actually enjoyed. Yoga overlooking the ocean was perfect. They have some fun beach activities, but when we went it was windy and they wouldn't let us out in the water with the kayaks/paddleboards. The only place to eat is their little (expensive) restaurant on the beach and after 4 days of eating there we all got sick. Besides that, it was very relaxing, had amazing views, and the staff was great.

1 Redonda Bay El Gigante

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Playa La Redonda, Aqua Wellness Resort is 2 mi (3.2 km) from Gigante Beach. This 50-room, 4-star resort has a private beach, a full-service spa, and a restaurant. Escondido Beach is 12.1 mi (19.4 km) from the resort, which is on the waterfront.


Dining

Enjoy a leisurely bite to eat at Onda, the resort's onsite restaurant.


Rooms

The 50 individually decorated rooms feature kitchens and furnished patios. Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers. Coffee makers, ceiling fans, and safes are other standard amenities.


Property features

At Aqua Wellness Resort, guests have access to a private beach, a full-service spa, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for NIO 4320 per room one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include conference space, a garden, and a porter/bellhop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 653 reviews