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SureStay Plus Hotel by Best Western San Jose Central City

Property class: 2.5

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Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Reception
Fitness facility
Pool
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪3 min walk‬
  • Place, Nor Cal Laser Tag
    ‪3 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(48 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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South San Jose
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,008 reviews
$95 nightly
The price is $108
Apr 30 - May 1
Total with taxes and fees
Clarion Inn Silicon Valley

About the neighborhood

San Jose

Located in South San Jose within a short walk of Santa Clara County Fairgrounds, SureStay Plus Hotel by Best Western San Jose Central City is within a few miles (5 km) of other popular sights such as CSU San Jose State University. This 57-room hotel has conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.2 miles
  • Nor Cal Laser Tag - 3 min walk - 0.2 miles
  • Santa Clara County Fairgrounds - 13 min walk - 0.7 miles
  • San Jose McEnery Convention Center - 7 min drive - 4.5 miles
  • SAP Center at San Jose - 8 min drive - 4.7 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Lau Hai San - ‬2 min drive
  • ‪Panera Bread - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Guests staying at SureStay Plus Hotel by Best Western San Jose Central City enjoy a gym, a sauna, and free WiFi in public areas. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free wired internet and 45-inch TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Microwaves, free local calls, and fans are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include a sauna and a fitness center.

Similar properties

Lobby
Clarion Inn Silicon Valley
South San Jose
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,008 reviews
$95 nightly
The price is $108
Apr 30 - May 1
Total with taxes and fees
Clarion Inn Silicon Valley

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

What is there to do near SureStay Plus Hotel by Best Western San Jose Central City?

This hotel is situated in South San Jose, just steps from Silicon Valley. You'll also find SAP Center at San Jose and Santa Clara County Fairgrounds within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on May 3, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, an electric car charging station and wheelchair-accessible parking are also available. You'll find a max of 1 space per unit.

Does SureStay Plus Hotel by Best Western San Jose Central City have a casino on the premises?

No, SureStay Plus Hotel by Best Western San Jose Central City doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western San Jose Central City?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay Plus Hotel by Best Western San Jose Central City good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as a sauna.

Does SureStay Plus Hotel by Best Western San Jose Central City have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does SureStay Plus Hotel by Best Western San Jose Central City have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western San Jose Central City offers free buffet breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western San Jose Central City allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus Hotel by Best Western San Jose Central City though service animals are welcome.

Does SureStay Plus Hotel by Best Western San Jose Central City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western San Jose Central City?

The closest major airport to SureStay Plus Hotel by Best Western San Jose Central City is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 8.1 mi away (18 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 29.4 mi away (46-minute drive).

Can I book a room with a balcony at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, some guestrooms at SureStay Plus Hotel by Best Western San Jose Central City offer a balcony and may feature pool views.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1009 reviews
Rating 8 - Good. 288 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 81 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Cristina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Parking was nice. I was able to see my car from the room. Breakfast was great. Overall a good place to stay but TV did not work right and housekeeping knocked at 9am asking if I was checking out
Stayed 1 night in Jan 2026

10/10 Excellent

Lambert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Gari

Stayed 1 night in Jan 2026

8/10 Good

Carolyn

Stayed 1 night in Jan 2026

10/10 Excellent

Alfred

Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

6/10 Okay

Duyen, San Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service
Staff was nice
Stayed 1 night in Jan 2026

8/10 Good

GARY

Stayed 2 nights in Dec 2025

8/10 Good

GARY

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a nice sized bathroom.Had a problem with the TV and desk clerk said he would come in 5-10 min.and he was there in 2.Continental breakfast was average.Would return.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Khara J

Liked: Cleanliness, staff & service, amenities
Delicious biscuits and gravy at the breakfast buffet. Lots of other choices as well and included with your room and also free parking. Room was crazy CLEAN!!! I didn’t expect such quality and such an affordable rate. The man that is part owner and works the front desk is so kind. All the staff is very friendly. You will like this place and it’s safe and family friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jahel

Stayed 1 night in Dec 2025

10/10 Excellent

Samer

Stayed 4 nights in Dec 2025

4/10 Poor

Troy

Business traveler
Liked: Cleanliness
Disliked: Amenities
Clean Room. Fine for the rate paid. However, it was a Deluxe King Suite with full kitchen. However, they offer no utensils, plates, cup, pans, nothing. Very odd that it was not mentioned in the listing that nothing was supplied. I went and purchased the necessities and upon return the power was out to the neighborhood. No lights no heat. Not the properties fault as weather was in the area. But, there was no one attending the property and the listed number for the property did not work. No way to check in or check out. Il ultimately left after 3 hours in the dark and contacted Expedia. I was rebooked at another property and was assured a full refund would be given.
Stayed 3 nights in Dec 2025

10/10 Excellent

David, La Verne

Stayed 1 night in Dec 2025

10/10 Excellent

Alfred

Stayed 1 night in Dec 2025

4/10 Poor

Isabel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run-down place; room smells so we had to spray scents; vanity light took 30 min or more to light after turning it on; no one from the office came to help. This so-called hotel should be closed asap.
Stayed 1 night in Dec 2025

2/10 Terrible

Laurel

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Misleading "night phone" rings no where but actually calling the motel rings the Holiday Inn next door, who, gratefully, was able to (slowly) check me in. Unable to place a deposit on my card, not a terrible thing. Guy who checked me out at surestay could not have cared any less about my stay. Housekeeping was good. I saw no evidence of a hot tub
Stayed 1 night in Dec 2025

10/10 Excellent

Yongzheng

Stayed 1 night in Dec 2025

8/10 Good

Nichole

Business traveler
While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Jesus, San jose

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine, Bakersfield

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
View from the balcony I overlooking pool and Christmas lights at the fairgrounds.
Stayed 1 night in Dec 2025

10/10 Excellent

Athenas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)
Stayed 1 night in Dec 2025

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