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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe
Pool
Reception
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪3 min walk‬
  • Place, Nor Cal Laser Tag
    ‪3 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(46 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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About the neighborhood

San Jose

Located in South San Jose within a short walk of Santa Clara County Fairgrounds, SureStay Plus Hotel by Best Western San Jose Central City is within a few miles (5 km) of other popular sights such as CSU San Jose State University. This 57-room hotel has conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.2 miles
  • Nor Cal Laser Tag - 3 min walk - 0.2 miles
  • Santa Clara County Fairgrounds - 13 min walk - 0.7 miles
  • San Jose McEnery Convention Center - 7 min drive - 4.5 miles
  • SAP Center at San Jose - 8 min drive - 4.7 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Lau Hai San - ‬2 min drive
  • ‪Panera Bread - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Guests staying at SureStay Plus Hotel by Best Western San Jose Central City enjoy a gym, a sauna, and free WiFi in public areas. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free wired internet and 45-inch TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Microwaves, free local calls, and fans are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

What is there to do near SureStay Plus Hotel by Best Western San Jose Central City?

This hotel is situated in South San Jose, just steps from Silicon Valley. You'll also find SAP Center at San Jose and San Jose Civic Auditorium within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on Mar 4, 2026 start from 96.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 1 space per unit.

Does SureStay Plus Hotel by Best Western San Jose Central City have a casino on the premises?

No, SureStay Plus Hotel by Best Western San Jose Central City doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western San Jose Central City?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at SureStay Plus Hotel by Best Western San Jose Central City?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and free Internet access as well as a sauna.

Does SureStay Plus Hotel by Best Western San Jose Central City have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does SureStay Plus Hotel by Best Western San Jose Central City have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western San Jose Central City offers free buffet breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western San Jose Central City allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus Hotel by Best Western San Jose Central City though service animals are welcome.

Does SureStay Plus Hotel by Best Western San Jose Central City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western San Jose Central City?

The closest major airport to SureStay Plus Hotel by Best Western San Jose Central City is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 8.1 mi away (18 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 29.4 mi away (46-minute drive).

Can I book a room with a balcony at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, some guestrooms at SureStay Plus Hotel by Best Western San Jose Central City offer a balcony and may feature pool views.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Isaac

Business traveler
Great
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right for the amenities. Nothing fancy, but had what we needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Seungmin

Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice and quit
Stayed 1 night in Nov 2025

2/10 Terrible

amir

Liked: Staff & service
Disliked: Cleanliness
Ancient Hotel with the ancient amenities not clean faster as you're stepping change your mood in negative way never come back
Stayed 1 night in Nov 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Lacretia, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Nov 2025

8/10 Good

JonathanTri, Katy

Stayed 1 night in Aug 2025

2/10 Terrible

Julian

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had to check out 2hrs after checking in, Room had a door in between the rooms next door they had a party or something where very loud and in front of the room they where smoking and been loud, Ask front desk if they can do something for me move to different room they said the couldn’t so i had to pat for another room in the Hotel in front.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the room was very clean
Stayed 1 night in Nov 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness
Room was clean and the gentleman that checked me in was pleasant
Stayed 1 night in Nov 2025

2/10 Terrible

Chunyan

Stayed 1 night in Nov 2025

6/10 Okay

Russell

Liked: Staff & service
Everything was fine except my bathroom was kinda dirty and the tissues were grey from the dust
Stayed 4 nights in Nov 2025

8/10 Good

JUAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got lice from the room. I wondered why the carpets seemed to have been freshly shampooed. Too bad they didn’t realize you have to use actual pesticides to rid carpets and mattresses from parasites. Very costly to rid my vehicle and home from the residual parasites I brought home from the room in San Jose
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Aug 2025

2/10 Terrible

Sharlane

Traveled with group
Disliked: Cleanliness, staff & service, amenities
I booked my hotel with the idea of a newer hotel, when arriving I was given the room 124 thinking I was in one hotel, then was given the room across the way which was old, dingy, unclean, my new bar of soap was an empty bag, dirty towels and our room smelled. I was catfished to say the least. The newer rooms were nice with what I felt better security. Hotels.com really let me down, and so did this hotel. How can someone show one hotel then make you walk across to a dirty, smelly, probably a pay by the hour motel. Highly disappointed all around, that”hotel” wasn’t even close to the money that I had to pay, along with an added $10 payment that I had to to pay to ensure I didn’t mess up the already disgusting room.
Stayed 1 night in Nov 2025

4/10 Poor

Peter

Stayed 4 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Kent

Business traveler
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 4 nights in Oct 2025

6/10 Okay

Tina

Traveled with family
Liked: Cleanliness, amenities
#1) Sink- water drain to slow #2) Room Service- They came 1st day cleaning room. 2nd day I went after to ask. 3rd day no one come. 4th day they came but it was my check out day. #3) Room card- first day check in we lock ourself out. Therefore asked front desk to give spare card to open and then we gave back the card to front desk. However, the original room card were not working on next day. My boy asked front desk, the lady said it was not her problem. He had to wait till 3PM. After card was fixed, but again, it was not working on next day. Anyway, front desk gave us a new set of room card. #4) TV did not work cause the cable did not connect with wifi Overall experience is ok since I like their beds. It is comfy and AC is working well. And the window linen is block out the light perfectly. We got good night sleeps at our stay.
Stayed 4 nights in Oct 2025

2/10 Terrible

Hayley

Business traveler
Disliked: Amenities, property conditions & facilities
I didn’t find anything to be great at this place. Yes the price is good but I feel like I could have found a better place for the same price. There is one small blanket on the bed. I was freezing! It smelled in the room, it was very loud all night. Between the cars driving by and the people waking up at 5 am talking through the paper thin walls. I didn’t sleep well. The inside of the place is falling apart. It looks as if nothing has been fixed since 1990. The breakfast was horrible. The only thing I enjoyed was the morning coffee.
Stayed 1 night in Nov 2025

2/10 Terrible

Jacob

Business traveler
Disliked: Amenities, property conditions & facilities
Advertise breakfast, but then do not offer it.
Stayed 1 night in Oct 2025

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