We had our 20th anniversary here at Sheraton and first we had a room looking to the roof. The staff was amazing, they quickly changed our room to the 9th floor with an amazing view to the bay. Now that is one of the reasons we always come back here every year. Thank you Sheraton, see you next year.
I was put in the Lanai tower on lower level with exterior access to outside. Not an interior hotel Very vulnerable to any person off the street Front desk agent very unhelpful Looks pretty with lights and all but not 5star worthy I was not secure and a rickety lock on patio sliding door AC that did not run well cool properly and made a lot of noise
Very walkable area around the harbor and both towers with beautiful views. The pool area at the Bay tower was absolutely filthy. The chairs had spider webs and bird poop on/under them. The ground around the chairs and pool area was dirty. The marina tower was getting cleaned daily. On several occasions we had to ask for clean towels. Our rooms weren't cleaned for several days. In fact we had to ask numerous times until our room was cleaned 2 1/2 days later.
Restaurant didnt have items on the menu, what we finally ordered was delicious.
Staff and pools were great. Tennis rackets were broken but still given out to play with. Need to be replaced yesterday. Pool bar was closed the entire stay until the last day and there are no other blenders on the island except the starbucks in the hotel for fraps only. No smoothies or healthy breakfast options.
Close to airport
Unfriendly staff at check in and in the restaurant
Our room was a floor down from the lobby. The hallway carpets were dingy and coming untacked. Multiple waitstaff wore their masks under their chin and one chided a guest for wearing a mask.
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We spend every Halloween weekend here. Love this hotel and it is close to Downtown. Beautiful view from the balcony, no matter which way your window faces.
Property overall was nice and kept up however the room did not feel clean. The mattresses were very uncomfortable and if you removed the bottom sheet extremely state! The sheets did not fill clean. Hair was found in our bathtub..
I felt right at home. It couldn’t have been a nicer stay. Will be back… Dawna
The rooms were disappointing and very old looking - needs upgrading.
Located in Downtown San Diego within a mile (2 km) of Marine Corps Recruit Depot, Sheraton San Diego Hotel and Marina is within a few miles (5 km) of other popular sights such as B Street Cruise Ship Terminal. This 1053-room, 4-star aparthotel has 3 outdoor pools along with a marina and 6 restaurants.
There are multiple options for onsite dining with 6 restaurants, including Harbor's Edge, which specializes in American cuisine and serves breakfast, lunch, and dinner, and Harbor and Vine with its ocean views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafes.
Each apartment has an array of amenities, including a balcony or patio, free local calls, and a safe. Guests can expect to find WiFi and a 55-inch LCD TV with digital channels and Netflix. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an ironing board and a desk.
Guests of Sheraton San Diego Hotel and Marina have access to a marina, 3 outdoor pools, and a 24-hour gym. If you drive, self parking is USD 45 per night, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with luggage storage, access to locker space, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include 2 spa tubs, free WiFi in public areas, and a conference center.
We had our 20th anniversary here at Sheraton and first we had a room looking to the roof. The staff was amazing, they quickly changed our room to the 9th floor with an amazing view to the bay. Now that is one of the reasons we always come back here every year. Thank you Sheraton, see you next year.
I was put in the Lanai tower on lower level with exterior access to outside. Not an interior hotel Very vulnerable to any person off the street Front desk agent very unhelpful Looks pretty with lights and all but not 5star worthy I was not secure and a rickety lock on patio sliding door AC that did not run well cool properly and made a lot of noise
Very walkable area around the harbor and both towers with beautiful views. The pool area at the Bay tower was absolutely filthy. The chairs had spider webs and bird poop on/under them. The ground around the chairs and pool area was dirty. The marina tower was getting cleaned daily. On several occasions we had to ask for clean towels. Our rooms weren't cleaned for several days. In fact we had to ask numerous times until our room was cleaned 2 1/2 days later.
Restaurant didnt have items on the menu, what we finally ordered was delicious.
Staff and pools were great. Tennis rackets were broken but still given out to play with. Need to be replaced yesterday. Pool bar was closed the entire stay until the last day and there are no other blenders on the island except the starbucks in the hotel for fraps only. No smoothies or healthy breakfast options.
Close to airport
Dear Richard, thank you for being our guest. We appreciate knowing how much you enjoyed the surroundings and the view, but want to apologize for housekeeping issues you encountered during your visit. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will consider a return visit so we can show you we are devoted to giving each guest an outstanding stay. Best Regards, Sheraton Team