Sheraton San Diego Hotel and Marina

4.0 star property
Bayside San Diego hotel in Harbor Island with 6 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton San Diego Hotel and Marina

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, down comforters, in-room safe, desk
Property amenity
Lobby
5 bars/lounges, sports bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Housekeeping
    Housekeeping
The price is $194
includes taxes & fees
$172 per night
Nov 22 - Nov 23

Explore the area

Map
1380 Harbor Island Dr, San Diego, CA, 92101
  • San Diego County Regional Airport Authority
    12 min walk
  • Waterfront Park
    3 min drive
  • B Street Cruise Ship Terminal
    4 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    12 min walk

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Room options

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, View

  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, View

  • 305 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 505 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Tower (Balcony)

  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Tower (Lanai)

  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Marina View

  • 396 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

  • 505 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower (Lanai)

  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Marina View

  • 417 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom, Tower (Lanai)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Balcony)

  • 602 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom, Bay View (Balcony)

  • 690 sq ft
  • Marina view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Double Beds, Bay View, Tower (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Tower (Balcony)

  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Marina View

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Tower (Balcony)

  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Bay View, Tower

  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony, Marina View (Tower)

  • 305 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Tower (Marina View)

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Tower

  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

San Diego

Located in Harbor Island within a 5-minute walk of Naval Base Coronado, Sheraton San Diego Hotel and Marina is within a few miles (5 km) of other popular sights like Port of San Diego. This 1053-room hotel welcomes business and leisure travelers with 3 outdoor pools, a marina, and 6 restaurants.

What's nearby

  • Port of San Diego - 4 min drive
  • B Street Cruise Ship Terminal - 4 min drive
  • USS Midway Museum - 5 min drive
  • San Diego Convention Center - 5 min drive
  • Marine Corps Recruit Depot - 9 min drive

Getting around

  • County Center - Little Italy Station - 3 min drive
  • San Diego Santa Fe Depot - 11 min drive
  • San Diego Intl. Airport (SAN) - 1 min drive

Restaurants

  • ‪Urban Crave - ‬13 min walk
  • ‪Prado at the Airport - ‬18 min walk
  • ‪Stone Brewing - ‬12 min walk
  • ‪Phil's BBQ - ‬2 min drive
  • ‪PGA Tour Grill - ‬19 min walk

About this property

Sheraton San Diego Hotel and Marina

Bayside San Diego hotel in Harbor Island with 6 restaurants
Guests of Sheraton San Diego Hotel and Marina have access to a marina, 3 outdoor pools, and a 24-hour gym. If you drive, self parking is USD 49 per night, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with luggage storage, access to locker space, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include 2 spa tubs, WiFi in public areas, and a conference center.
55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies or patios, free local calls, and safes are other standard amenities. Housekeeping is available on request.
3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Self parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay Tower Lounge
  • Harbor and Vine
  • Harbor's Edge
  • Quinn's Ale House
  • Shoreline

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Boat
  • Boat tours
  • Kayaking
  • Motor boating
  • Personal motorized watercraft
  • Sailing
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 52 meeting rooms
  • Computer station
  • Conference center (14,874 square feet of space)

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 29.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Frequently asked questions

Are free cancellation options available at Sheraton San Diego Hotel and Marina?

Sheraton San Diego Hotel and Marina provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton San Diego Hotel and Marina?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Sheraton San Diego Hotel and Marina on Nov 17, 2024 start from $161.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton San Diego Hotel and Marina?

This hotel is situated in Harbor Island within a 10-minute walk of Naval Base Coronado and San Diego Bay. You'll also find Port of San Diego and Petco Park within a short drive.

Is there parking available at Sheraton San Diego Hotel and Marina?

Yes, parking is offered for USD 49 per night with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Does Sheraton San Diego Hotel and Marina include a casino on the premises?

No, Sheraton San Diego Hotel and Marina doesn't have a casino.

Will I find an indoor pool at Sheraton San Diego Hotel and Marina?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 spa tubs. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sheraton San Diego Hotel and Marina?

This waterfront hotel offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does Sheraton San Diego Hotel and Marina have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Sheraton San Diego Hotel and Marina have a restaurant with a breakfast menu?

Yes, Sheraton San Diego Hotel and Marina has 6 restaurants, and serves breakfast each morning for a surcharge.

Will Sheraton San Diego Hotel and Marina allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton San Diego Hotel and Marina for a fee of USD 150.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Sheraton San Diego Hotel and Marina?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton San Diego Hotel and Marina?

The closest major airport to Sheraton San Diego Hotel and Marina is San Diego Intl. Airport (SAN), which is within a mile. Another top airport is San Diego, CA (MYF-Montgomery Field), which is located 14 mi away (22-minute drive).

Can I book a room with a balcony at Sheraton San Diego Hotel and Marina?

Yes, every guestroom at Sheraton San Diego Hotel and Marina comes with a balcony with some featuring marina or city views.

Does Sheraton San Diego Hotel and Marina offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton San Diego Hotel and Marina.

Reviews

8.0

Very Good

Rating 10 - Excellent. 1238 out of 2447 reviews" "
Rating 8 - Good. 481 out of 2447 reviews" "
Rating 6 - Okay. 284 out of 2447 reviews" "
Rating 4 - Poor. 231 out of 2447 reviews" "
Rating 2 - Terrible. 213 out of 2447 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing staff and food
Stayed 3 nights in Oct 2024

10/10 Excellent

hod

Stayed 1 night in Sep 2024

6/10 Okay

Tabbitha

Liked: Staff & service
Disliked: Cleanliness
Make it known that there are two towers and you get all the amenities at 1 not both
Stayed 3 nights in Sep 2024

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was “upgraded” to room that was supposedly better and newly renovated which ended up overlooking parking lot which was unacceptable. They then told me they would have to charge additional to upgrade me again. We were already paying WAY more for the room compared to others in our party. Then the front desk said we paid for a better room so moved us to the rooms that weren’t renovated. SO much nonsense and deceiving check-in process which also wasted a fair amount of time feeling jerked around!
Stayed 2 nights in Aug 2024

6/10 Okay

Jashad

Liked: Cleanliness, property conditions & facilities
Bathtub takes a long time to activate water room was nice
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, however the parking was not as they had several events that night. So upon check in we had to park far and walk back up to the hotel with our luggage and stuff. Keep in mind no shuttle was provided.
Stayed 2 nights in May 2024

10/10 Excellent

lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was such a great experience very kind and experience workers. This was our second time here.We are hoping to make this a yearly family vacation get away
Stayed 5 nights in Jul 2024

4/10 Poor

Kelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the pictures on expedia were not at all what we got. terrible & old
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Taking public transit was easy! Loved the pools and property! Would have enjoyed a harbour view.
Stayed 7 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in CA
Our stay was incredible !! We love this place and come every year! Staff is awesome! Special note “ Paul was our waiter at the hotel restaurant we went four times, he made our hole trip ! Outstanding service and very personable. We will be back soon to see Paul and our favorite hotel ! Love this place !!!
Stayed 1 night in Jul 2024

2/10 Terrible

Marco

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
asked for bay view got marina told staff member of front claimed they were sold out but they were not also ac in room did not work.
Stayed 2 nights in Jul 2024

8/10 Good

Rebecca A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and views from the room were amazing! Hotel was very busy with only 2 elevators working so we spent a good part of our time waiting to get on the elevator. Disappointed with that situation for such a wonderful hotel.
Stayed 7 nights in Jul 2024

6/10 Okay

Judith

Liked: Cleanliness, property conditions & facilities
The property and rooms were clean. The hotel staff was great (friendly, professional), but there seemed to be a significant understaffing issue. At check, I had to wait much too long because there were only two people behind the counter. I then called to order room service in the am. I was bounced for what felt like an eternity. I finally hung up and called back. She transferred me again but alas I got to someone who could take my order. Unnecessary frustration and wasting time are two of my least favorite things.
Stayed 1 night in Jul 2024

10/10 Excellent

Tamer

Stayed 3 nights in Jul 2024

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Refused to grant request to cancel when I contacted Expedia and asked hotel help as I attempted to cancel and maybe due to Microsoft issue it fails to confirm. I was forced to keep reservation or pay anyway. Brought family two days later and at check I ask again to cancel. Check in guy comments how many nurses they have been turning away past two days and that day! I asked for NOTHING , no upgrades etc just said I hope we can just have a nice night and make the most of this hundreds of dollars we paid when we just want to drive home but we will hopefully have a nice relaxing afternoon and sleep etc . There was no upgrade offered which is totally okay- what we got was a downgrade . Wow …Spent $$$ on dinner at property. Woke up to the most disgusting view of a parking lot and construction and the sounds were so loud of the construction digging , drilling, hammering etc that I couldn’t have my scheduled zoom in the room . In light of all the nurses they turned away while refusing to just cancel our UNNECESSARY trip I would give this property a zero if I could for bad business and inhospitable practices.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Stayed 1 night in Jul 2024

10/10 Excellent

Maximilian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great and renovated room was beautiful. Good beds. There was construction going on during our visit but what can you do about it.
Stayed 2 nights in Jul 2024

6/10 Okay

LUCY

Traveled with family
Liked: Staff & service
Disliked: Amenities
It is a true bait and switch. I love the bay tower but all the pools and anenities advertised are at the marina tower 7 minute walk away. These are two separate hotels advertised as one. Truly false advertising. You are paying resort fees without a resort.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

4/10 Poor

Ivan

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t eat at the Bay Tower cafe
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Olufemi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointment all over
The hospitality was exceptional until the bill came. We were given prior notification via email that it would cost us $49.00 to park on the premises. But when the bill came, there was an additional $26.00 added for the SAME parking privilege! We felt like we were robbed! Also when my husband make a reservation he specificly lower than 3rd floor and they give me 10 floor until I went to complain and they give me smaller room.
Stayed 5 nights in Jul 2024

8/10 Good

Karen

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024