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Recent guest reviews

Great place to stay . The staff makes all the effort to make you feel welcomed .

The hotel is dirty has small cockroaches, and everywhere. The bathroom both bathtub and toilet have yellow old stains. I am very disappointed However the staff tried to address the need

Convenient and walkable area. Front staff very welcoming. Air conditioner in room was cold. Water in shower will go down slow. Overall it was descent for the weekend we stood.

Neighborhood is a little rough.

Room was dirty, sheets torn and no refrigerator, no room service. Looked run down and out dated, elevator was broken and power went out several times. Area was cringy and looked unsafe.

Some rooms were dirty and the property was a bit run down

Excellent service from staff!

My husband and I got caught in the rain, needless to say we got soaked a young man East at the entrance of the hotel and gave us some towels to dry ourselves....he was awesome.

Close to the things I wanted to see. It was somewhat noisy.

Everything was ok clean what I don’t like is that after a long trip was not able to go in at room till almost 8 pm and had nada reservation since a week ago and room could be ready I went 3 different times and was not ready yet

The room's carpet was really dirty and sticky. The smell of cigarette was still in the hall although we booked a non smoking floor.

Pets stay free and close to Alamo as well as the Riverwalk. Parking was only $15 a night

Convenient and affordable. Rooms need better cleaning; cobwebs in room ceiling, bathroom floor diirt. Victor at the front desk went above and beyond excellent customer service, super friendly and helpful!!!

The staff wasn't knowledgable during check-in, the representative couldn't figure out how to charge me since I opted to reserve and pay at check-in. The lead associate "whispered" he instructions to the associate checking me in, which felt awkward since they were acting like I wasn't standing two feet away from them. It wasn't clear whether they were charging me then or at check out, and they also had a surprise fee for parking (every other listing in San Antonio indicated they would through Orbitz). There were other surprise fees when I received a receipt at check out.

E Houston St San Antonio TX

Hotel highlights

  • Walking distance to Alamo and Henry B. Gonzalez Convention Center
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities

Located in Downtown San Antonio, Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk is within a 10-minute walk of popular sights such as Alamo and Henry B. Gonzalez Convention Center. The 215 rooms at this hotel include coffee makers, Smart TVs, and flat-screen TVs.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and Smart TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available once per stay.


Property features

At Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Self parking is offered for USD 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, an ATM, and a vending machine.

Room options

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible (Smoke Free, Roll-In Shower)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Everyone (13) Couples (9) Family (15)
4
Family

Great place to stay . The staff makes all the effort to make you feel welcomed .

By on Jun 21, 2022

Review comment responded on Jun 23, 2022

Hi Javier, Thank you for your feedback it is truly appreciated and we hope we can assist you in your future travels.

2
Everyone

The hotel is dirty has small cockroaches, and everywhere. The bathroom both bathtub and toilet have yellow old stains. I am very disappointed However the staff tried to address the need

By on May 31, 2022

Review comment responded on Jun 12, 2022

We do apologize for the issues you noted. We're addressing the problems. Thank you

4
Partner Couples

Convenient and walkable area. Front staff very welcoming. Air conditioner in room was cold. Water in shower will go down slow. Overall it was descent for the weekend we stood.

By on May 10, 2022

Review comment responded on May 17, 2022

Hi Maria, Thank you for your feedback as we are constantly striving to improve our guest experience.

2
Everyone

By on Mar 1, 2022

3
Family

Neighborhood is a little rough.

By on Dec 29, 2021

Review comment responded on Feb 6, 2022

We're working the City of San Antonio on fixing this problem.

4
Everyone

By on Nov 8, 2021

2
Everyone

Room was dirty, sheets torn and no refrigerator, no room service. Looked run down and out dated, elevator was broken and power went out several times. Area was cringy and looked unsafe.

By , from Kapolei on Oct 31, 2021

Review comment responded on Nov 22, 2021

We do apologize.

4
Partner Couples

Some rooms were dirty and the property was a bit run down

By on Oct 25, 2021

Review comment responded on Nov 22, 2021

We do apologize.

5
Everyone

Excellent service from staff!

By on Sep 14, 2021

5
Partner Couples

My husband and I got caught in the rain, needless to say we got soaked a young man East at the entrance of the hotel and gave us some towels to dry ourselves....he was awesome.

By on Jun 1, 2021

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

1011 E Houston St, San Antonio, TX 78205
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