Great place to stay . The staff makes all the effort to make you feel welcomed .
The hotel is dirty has small cockroaches, and everywhere. The bathroom both bathtub and toilet have yellow old stains. I am very disappointed However the staff tried to address the need
Convenient and walkable area. Front staff very welcoming. Air conditioner in room was cold. Water in shower will go down slow. Overall it was descent for the weekend we stood.
Neighborhood is a little rough.
Room was dirty, sheets torn and no refrigerator, no room service. Looked run down and out dated, elevator was broken and power went out several times. Area was cringy and looked unsafe.
Some rooms were dirty and the property was a bit run down
Excellent service from staff!
My husband and I got caught in the rain, needless to say we got soaked a young man East at the entrance of the hotel and gave us some towels to dry ourselves....he was awesome.
Close to the things I wanted to see. It was somewhat noisy.
Everything was ok clean what I don’t like is that after a long trip was not able to go in at room till almost 8 pm and had nada reservation since a week ago and room could be ready I went 3 different times and was not ready yet
The room's carpet was really dirty and sticky. The smell of cigarette was still in the hall although we booked a non smoking floor.
Pets stay free and close to Alamo as well as the Riverwalk. Parking was only $15 a night
Convenient and affordable. Rooms need better cleaning; cobwebs in room ceiling, bathroom floor diirt. Victor at the front desk went above and beyond excellent customer service, super friendly and helpful!!!
The staff wasn't knowledgable during check-in, the representative couldn't figure out how to charge me since I opted to reserve and pay at check-in. The lead associate "whispered" he instructions to the associate checking me in, which felt awkward since they were acting like I wasn't standing two feet away from them. It wasn't clear whether they were charging me then or at check out, and they also had a surprise fee for parking (every other listing in San Antonio indicated they would through Orbitz). There were other surprise fees when I received a receipt at check out.
Located in Downtown San Antonio, Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk is within a 10-minute walk of popular sights such as Alamo and Henry B. Gonzalez Convention Center. The 215 rooms at this hotel include coffee makers, Smart TVs, and flat-screen TVs.
Order from room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and Smart TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available once per stay.
At Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Self parking is offered for USD 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, an ATM, and a vending machine.
Great place to stay . The staff makes all the effort to make you feel welcomed .
The hotel is dirty has small cockroaches, and everywhere. The bathroom both bathtub and toilet have yellow old stains. I am very disappointed However the staff tried to address the need
We do apologize for the issues you noted. We're addressing the problems. Thank you
Convenient and walkable area. Front staff very welcoming. Air conditioner in room was cold. Water in shower will go down slow. Overall it was descent for the weekend we stood.
Hi Maria, Thank you for your feedback as we are constantly striving to improve our guest experience.
Neighborhood is a little rough.
We're working the City of San Antonio on fixing this problem.
Room was dirty, sheets torn and no refrigerator, no room service. Looked run down and out dated, elevator was broken and power went out several times. Area was cringy and looked unsafe.
We do apologize.
Some rooms were dirty and the property was a bit run down
We do apologize.
Excellent service from staff!
My husband and I got caught in the rain, needless to say we got soaked a young man East at the entrance of the hotel and gave us some towels to dry ourselves....he was awesome.
Hi Javier, Thank you for your feedback it is truly appreciated and we hope we can assist you in your future travels.