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Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

2.5 out of 5.0
Overview Reviews Amenities & Policies
1011 E Houston St, San Antonio, TX
1-844-663-2269
3.2
out of 5
Average Guest Review
See all 271 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 3.0

This hotel is most popular for:

  • Family
  • Couples
  • Everyone

Recent guest reviews

It was very close to the Riverwalk, Alamo and restaurants. We enjoyed the pool especially since it was very hot, but felt the pool could have been cleaner. The staff said the pool was cleaned every day, but we were not too sure about that. The desk staff was excellent, especially Marco who seemed to work every day with a big smile on his face. He is a keeper. Give him a raise!!! The service staff was also excellent and always willing to get what we needed. Thank you

The bed was not made fully like in the pictures. It seems like housekeeping stopped trying to fully make it and threw the pillows in a weird set up.

I had a good night sleep and my family felt safe. I was disappointed on hearing that there was no breakfast. I wouldn't of reserved this hotel if I had known that. Everything else was descent for a one night stay.

There was nothing good about it. It was right by the freeway, the doors didn't work right. They charged extra for parking. Keys didn't work. They never cleaned our room. It was dirty. We took the elevator several times in a day and they never vacuumed it. It was in a really sketchy neighborhood, homeless hanging around outside it.

Very loud guest and very hot room the air was blowing very low didn’t cool down right away.

They charge $15/ day to park at the hotel. It took three hours before we could check in.

Your advertisement of this place was no where near the River walk. It is in the bad part of town. So you lied about it being on the River walk.

Location is nice. Nothing else is. Dirty, long check in , pool was dirty and people were smoking there . Not clean whatsoever

I enjoyed the convenience of being near the River Walk. Thank you for a wonderful stay, great coffee and a helpful staff. See y'all next time.

the problem is the flight got rebooked because of the weather they canceled and so needed another night and got charged more than the other night for tonight

No breakfast..everyone has one these days blame bka bka bla

I appreciated that the property had a pool (though it wasn't heated), and it truly was VERY close to everything I needed to get to downtown.

It smelled of dog urine other then that it was a great place

paying to park at a hotel on top of cost is lame. You paid to stay in it the parking should come included. It is a little beyond what I think I would have to do.

The shower area was not well designed. I took a shower and the whole bathroom floor was covered in water. The drainage was not adequate for the way the shower was set up. I asked the staff for extra coffee packets and was told that they would be brought to my room and they never were. The front desk was aware that I had a 1:00pm late checkout and yet two cleaning teams came to my door prior to 12:00.

Basic hotel, good location for Alamo and River Walk. No frills, no breakfast, pay parking

I was charged $15 to park on the hotel premises That should be noted on booking sites

1011 E Houston St San Antonio TX

Hotel highlights

  • Walking distance to Alamo and Shops at Rivercenter
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities

Located in Downtown San Antonio, Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk is within a 10-minute walk of popular sights such as Alamo and Shops at Rivercenter. This 215-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.


Property features

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk features an outdoor pool, free WiFi in public areas, and coffee in a common area. Self parking is available for USD 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a vending machine, and an ATM.

Room options

Standard Room, 2 Double Beds (Smoke Free)

Full 2 | Sleeps 4
$57* Per night/room Sep 22 - Sep 23

Superior Room, 1 King Bed (Smoke Free)

King 1 | Sleeps 2

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

King 1 | Sleeps 2

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds (Smoke Free)

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Everyone (59) Couples (66) Business (26) Family (88) Friends (15) Other (17)
4
Families Families

It was very close to the Riverwalk, Alamo and restaurants. We enjoyed the pool especially since it was very hot, but felt the pool could have been cleaner. The staff said the pool was cleaned every day, but we were not too sure about that. The desk staff was excellent, especially Marco who seemed to work every day with a big smile on his face. He is a keeper. Give him a raise!!! The service staff was also excellent and always willing to get what we needed. Thank you

By on Sep 6, 2019

5
Business Business Travelers

The bed was not made fully like in the pictures. It seems like housekeeping stopped trying to fully make it and threw the pillows in a weird set up.

By on Aug 26, 2019

3
Families

I had a good night sleep and my family felt safe. I was disappointed on hearing that there was no breakfast. I wouldn't of reserved this hotel if I had known that. Everything else was descent for a one night stay.

By on Jul 25, 2019

1
Partner Couples

There was nothing good about it. It was right by the freeway, the doors didn't work right. They charged extra for parking. Keys didn't work. They never cleaned our room. It was dirty. We took the elevator several times in a day and they never vacuumed it. It was in a really sketchy neighborhood, homeless hanging around outside it.

By on Jul 21, 2019

2
Families Families

Very loud guest and very hot room the air was blowing very low didn’t cool down right away.

By on Jul 14, 2019

3
Families

They charge $15/ day to park at the hotel. It took three hours before we could check in.

By on Jul 13, 2019

1
Partner Couples Families

Your advertisement of this place was no where near the River walk. It is in the bad part of town. So you lied about it being on the River walk.

By on Jul 12, 2019

2
Families Partner Couples Families

Location is nice. Nothing else is. Dirty, long check in , pool was dirty and people were smoking there . Not clean whatsoever

By on Jul 11, 2019

5
Families

I enjoyed the convenience of being near the River Walk. Thank you for a wonderful stay, great coffee and a helpful staff. See y'all next time.

By on Jun 23, 2019

1
Everyone

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Please let us know what areas we can improve on.

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

1011 E Houston St, San Antonio, TX 78205
url importing https://www.orbitz.com/San-Antonio-Hotels-Red-Roof-Inn-PLUS+-San-Antonio-Downtown---Riverwalk.h64197-p2.Hotel-Reviews

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.