great
Nothing
I was charged a 20 dollar pet fee when I got to the hotel when the website said pet friendly.
Beautifully decorated facility. Clean & comfortable room. Good breakfast.
This was our 2nd stay at this hotel and we stayed for 2 nights. The highlight of the hotel is the cleanliness, the bar with Happy Hour, and the staff is extremely friendly and helpful. There were 2 issues with this recent stay and that’s the reason for the lower ranking. One: we purchased a toiletry from the front desk and went back up to our room only to find the item we purchased had been previously used. We went back down and returned the item and were able to exchange it for an unused/unopened item. Two: the fire alarm went off around 2:20am and was going off for a couple of minutes. We, along with several other guests on our floor, tried calling the front desk and went down to find out if there was any real threat (there wasn’t). Glad to know all was safe and the alarm works, but it was a downfall in our stay. Hopefully these were 2 rare occasions. We do plan on staying at this hotel again in the near future.
The hotel was very nice and clean but what made our experience even better was the super friendly and helpful staff. Some of them were in training but they were very eager to learn and did a great job getting us checked in, as well as at the bar.
New and clean facility. Easy access from I-35. The room was clean and nice. One major negative is the air conditioning. It does not start until you enter the room. So when you get there it is always hot and takes a while to cool off.
I loved the design of the building and the layout of the rooms. The pool was amazing! The front desk was not too friendly, the cleaning staff was HORRIBLE!!!! We had to ask the lady to change the bed sheets because were stained!! The lady only dropped off the new sheets and didn’t bother to make the bed. Breakfast was ok, the same meat for all our stay.
Excelente atencion de la señorita de recepcion y de la señorita encargada del desayuno
Located in North San Antonio - SAT, La Quinta Inn & Suites by Wyndham San Antonio Alamo City is within a 15-minute drive of popular attractions such as North Star Mall and AT&T Center. This 92-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay and awaits you each morning. Quench your thirst with a drink at the bar/lounge.
The 92 accommodations feature sitting areas. Guests can expect free WiFi and 48-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
Guests of La Quinta Inn & Suites by Wyndham San Antonio Alamo City enjoy a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
great
Nothing
Thank you for the wonderful review, we are so glad that your stay was enjoyable and accommodating! Please come visit us again soon!
I was charged a 20 dollar pet fee when I got to the hotel when the website said pet friendly.
We are glad you had a nice time here. When you stay again, be sure to give us a call so we can explain all of our policies in detail to you. We can't wait to check you and your furry friend in again, have safe travels!
Beautifully decorated facility. Clean & comfortable room. Good breakfast.
Thank you for the wonderful review, we are always appreciative of compliments about our facility! We hope to welcome you in again soon, have a safe trip home.
This was our 2nd stay at this hotel and we stayed for 2 nights. The highlight of the hotel is the cleanliness, the bar with Happy Hour, and the staff is extremely friendly and helpful. There were 2 issues with this recent stay and that’s the reason for the lower ranking. One: we purchased a toiletry from the front desk and went back up to our room only to find the item we purchased had been previously used. We went back down and returned the item and were able to exchange it for an unused/unopened item. Two: the fire alarm went off around 2:20am and was going off for a couple of minutes. We, along with several other guests on our floor, tried calling the front desk and went down to find out if there was any real threat (there wasn’t). Glad to know all was safe and the alarm works, but it was a downfall in our stay. Hopefully these were 2 rare occasions. We do plan on staying at this hotel again in the near future.
Thank you for taking the time to send us feedback, we greatly appreciate it. We are very pleased that you found our staff and the hotel's amenities to be to your liking. We are saddened to hear that certain parts of your stay didn't meet up to your expectations. With regards to the toiletry purchase, we would like to sincerely apologize, and are happy that you received a new item in place of the old. Concerning the fire alarm, we again wish to express our deepest apologies. We are happy to hear that you plan to stay again, safe travels and we hope to see you soon!
The hotel was very nice and clean but what made our experience even better was the super friendly and helpful staff. Some of them were in training but they were very eager to learn and did a great job getting us checked in, as well as at the bar.
Thank you for the wonderful review! We really appreciate it and we will be sure to share this with the rest of the La Quinta team, we are sure that they will find your review to be particularly encouraging, we hope to see you again soon!
New and clean facility. Easy access from I-35. The room was clean and nice. One major negative is the air conditioning. It does not start until you enter the room. So when you get there it is always hot and takes a while to cool off.
Thank you for your feed back. We take pride in making guest satisfaction our priority and staff are trained to do their utmost to respond to issues as soon as they become apparent. We hope to see you again for a 5/5 experience.
Thank you for your 5/5 review!
I loved the design of the building and the layout of the rooms. The pool was amazing! The front desk was not too friendly, the cleaning staff was HORRIBLE!!!! We had to ask the lady to change the bed sheets because were stained!! The lady only dropped off the new sheets and didn’t bother to make the bed. Breakfast was ok, the same meat for all our stay.
Thank you for your feedback.
Rolando, Thank you very much for taking the time to leave us a review! I am delighted to hear that you enjoyed our hotel during your stay. I will share your comments with our team who will be encouraged!