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Holiday Inn San Antonio Northwest by IHG

3.0 star property
Hotel in San Antonio with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn San Antonio Northwest by IHG

Property amenity
Exterior
Lobby sitting area
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
5535 University Heights Blvd., San Antonio, TX, 78249
  • Place, Crystal Ice Palace
    ‪14 min walk‬
  • Place, Huebner Oaks
    ‪2 min drive‬
  • Place, University of Texas at San Antonio
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

  • 454 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(20 reviews)
  • 353 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 353 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 353 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobility)

  • 353 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 353 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

San Antonio

Located in Northwest Side within a mile (2 km) of Crystal Ice Palace, Holiday Inn San Antonio Northwest by IHG is within 2 miles (3 km) of University of Texas at San Antonio. This 122-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Crystal Ice Palace - 14 min walk - 0.8 miles
  • Huebner Oaks - 2 min drive - 1.7 miles
  • University of Texas at San Antonio - 3 min drive - 2.6 miles
  • Six Flags Fiesta Texas - 5 min drive - 3.3 miles
  • River Walk - 16 min drive - 15.7 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Culver's - ‬12 min walk
  • ‪7-Eleven - ‬15 min walk

About this property

Holiday Inn San Antonio Northwest by IHG

Hotel in San Antonio with a 24-hour fitness center and a 24-hour front desk
Guests of Holiday Inn San Antonio Northwest by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hampton Inn & Suites San Antonio Northwest/Medical Center
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,089 reviews
$73 nightly
The price is $86
Nov 30 - Dec 1
Total with taxes and fees
Hampton Inn & Suites San Antonio Northwest/Medical Center

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 12.95 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle tours
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • TV in common areas
  • Wine tours

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (62 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Communal living room
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 for adults, and USD 0 to 0 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest By Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest by IHG Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn San Antonio Northwest by IHG?

Holiday Inn San Antonio Northwest by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn San Antonio Northwest by IHG?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn San Antonio Northwest by IHG on Dec 18, 2025 start from $83.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn San Antonio Northwest by IHG?

This hotel is situated in Northwest Side within a short 16-minute walk of Crystal Ice Palace. You'll also find Six Flags Fiesta Texas and The Shops of La Cantera within a short drive.

Is there parking available at Holiday Inn San Antonio Northwest by IHG?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available.

Does Holiday Inn San Antonio Northwest by IHG feature a casino at the property?

No, Holiday Inn San Antonio Northwest by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn San Antonio Northwest by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn San Antonio Northwest by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a nature reserve, and public winery tours.

Are there hot tubs at Holiday Inn San Antonio Northwest by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn San Antonio Northwest by IHG have a restaurant with a breakfast menu?

Holiday Inn San Antonio Northwest by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Holiday Inn San Antonio Northwest by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn San Antonio Northwest by IHG.

Are there connecting rooms at Holiday Inn San Antonio Northwest by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn San Antonio Northwest by IHG?

The closest major airport to Holiday Inn San Antonio Northwest by IHG is San Antonio International Airport (SAT), which is 11.3 mi away (16 minutes by car).

Can I book a room with a balcony at Holiday Inn San Antonio Northwest by IHG?

No, at Holiday Inn San Antonio Northwest by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn San Antonio Northwest by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn San Antonio Northwest by IHG.

Reviews

Holiday Inn San Antonio Northwest by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 575 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

Reviews

10/10 Excellent

CONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was real good i am just wondering how may bill ended up beigh so high. I thought i had applied a payment of 100 dollars but no one has helped me with that. The rest was the incidental.
Stayed 3 nights in Aug 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Jun 2025

10/10 Excellent

Natalyn

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfort
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Tasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The person that checked me in was so rude! She ignored me while I was waiting in line until I said “hi, I am here to check in”. Then she acted annoyed, snatching my driver’s license and credit card out of my hands! The property must be poorly built because I stayed on the 3rd floor and was kept awake by the person above me. I couldn’t call the front desk because the phone in the room did not connect to the front desk and at 2am I didn’t have the phone number!
Stayed 2 nights in Aug 2025

10/10 Excellent

NICOLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was much bigger than anticipated! Clean property, staff was friendly!
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids eat breakfast for free!
Stayed 2 nights in May 2025

10/10 Excellent

Gretchen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the TV in the room were larger.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kiana

Stayed 1 night in Jul 2025

8/10 Good

Mitzie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and bed comfortable. Not much choices for breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

fleda, riverdale

Liked: Cleanliness
Great property
Stayed 2 nights in Jul 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, beautiful lobby areas
Stayed 1 night in Jul 2025

8/10 Good

Magaly

Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Stayed 3 nights in Jul 2025

10/10 Excellent

Natasha

Stayed 2 nights in Jul 2025

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed.

This hotel is the definition of "not my problem". The only person I found doing their job well was the lovely woman who made sure everyone paid for the mediocre breakfast. The sink was half enameled, there was paint down the walls in the bathroom, the shower curtain was damaged. I attempted to change rooms to be faced with still damaged shower curtains and mold around the tub. There is no taking pride in this location. And when confronted with the problem it was essentially a shrug. Their customer service is not set up to have repeat customers. I have been an IGH member for decades- and I am considering to change loyalty for myself and staff based on this location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Merlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn

Service was very helpful and friendly. Location was great! Some of the furniture was worn / dated.
Stayed 2 nights in Jul 2025

8/10 Good

Bassam

Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

CHERRY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

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