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Holiday Inn San Antonio Northwest

3.0 out of 5.0

Recent guest reviews

I had a overnight stay for a quick visit with family. Hotel and staff were excellent. Quick check in and clean rooms. I had a room on the first floor which didn't seem like a big deal until 1am when the guests above me decided to run relay races in their room. There was constant stomping and door slamming and loud yelling. I went to the front desk to complain and they immediately called security to check on it, but it was another 30 mins before things were quiet.

Surprisingly nice. The room was very clean and looked brand new.

My father is handicapped and they gave us a room that fit all his needs. It helped so much not having to fight our space to do what we needed to do. Staff was very helpful and friendly.

Staff very nice and helpful from f.d. to h.k. Room was very clean... Plenty of room for family of 4...

New hotel , more for business not couples or family. Bathtub plugged

The hotel was very nice and clean, quiet. I love being able to get access in and out of the side and back doors using your card key. The hotel was safe and secure with camera all around. I enjoyed it and I highly recommend this hotel for a great weekend to stay

Hotel was really clean and location was great for Fiesta Texas visit.

Room accommodations were some of the best we've experienced. We were in town for 6 days for a family reunion and vacation. The Hotel was very accessible, convenient to all areas and really quiet, a combination you some times do not get. The Hotel Breakfast Buffet was well above average, satisfying all our family with good selections. However, the one day they did not have the Buffet was a disaster. After waiting about 15 minutes to order, our food didn't arrive for 45 minutes, and, several of the items we're not even correct. The bacon was burnt beyond recognition, and the substitute they offered was not much better. This was a big delay to our planned day. We had been in and out in 20 minutes with the buffet, but this added another hour. Overall, a super clean and spacious place with helpful staff, but they need to stick with the breakfast buffet, as cooking to order was an absolute mess. Many of the guests were commenting negatively that AM.

checked in at midnight, slept until around 6 because some kids decided to play nic noc on my door -_- so didn't get much sleep but the bed was very comfortable, my room was perfect and the staff was great :-)

If you want to visit Northwest SA for any reason, this is a great option. It's brand new (as of Summer 2012) and very beautifully decorated/clean. The service was great and there's a bar/restaurant downstairs. 5 min drive to either UTSA or Fiesta Texas. I'll stay here again!

5535 University Heights Blvd. San Antonio TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Holiday Inn San Antonio Northwest is located within a few miles (5 km) of Six Flags Fiesta Texas and Huebner Oaks. This 122-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Also near this San Antonio hotel are University of Texas-San Antonio and The Rim Shopping Center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop. Buffet breakfast is offered for a fee each morning from 5 AM to 11 AM.


Rooms

All 122 air-conditioned accommodations feature sitting areas. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

At Holiday Inn San Antonio Northwest, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Deluxe Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn San Antonio Northwest

Everyone (4) Couples (1) Family (5)
4

would stay again but not on the 1st floor

Everyone

I had a overnight stay for a quick visit with family. Hotel and staff were excellent. Quick check in and clean rooms. I had a room on the first floor which didn't seem like a big deal until 1am when the guests above me decided to run relay races in their room. There was constant stomping and door slamming and loud yelling. I went to the front desk to complain and they immediately called security to check on it, but it was another 30 mins before things were quiet.

By on Nov 27, 2016

5

very clean and modern

Everyone

Surprisingly nice. The room was very clean and looked brand new.

By , from seattle on Nov 22, 2016

5

in and out for a funeral

Everyone

My father is handicapped and they gave us a room that fit all his needs. It helped so much not having to fight our space to do what we needed to do. Staff was very helpful and friendly.

By on Nov 18, 2016

5

family vacation

Everyone

Staff very nice and helpful from f.d. to h.k. Room was very clean... Plenty of room for family of 4...

By , from San Antonio, TX on Aug 13, 2016

3

convenient

Couples

New hotel , more for business not couples or family. Bathtub plugged

By on Sep 23, 2015

4

sea world trip

Families

The hotel was very nice and clean, quiet. I love being able to get access in and out of the side and back doors using your card key. The hotel was safe and secure with camera all around. I enjoyed it and I highly recommend this hotel for a great weekend to stay

By on Jun 9, 2014

4

nice stay

Families

Hotel was really clean and location was great for Fiesta Texas visit.

By on Apr 20, 2014

4

fabulous family hotel

Families

Room accommodations were some of the best we've experienced. We were in town for 6 days for a family reunion and vacation. The Hotel was very accessible, convenient to all areas and really quiet, a combination you some times do not get. The Hotel Breakfast Buffet was well above average, satisfying all our family with good selections. However, the one day they did not have the Buffet was a disaster. After waiting about 15 minutes to order, our food didn't arrive for 45 minutes, and, several of the items we're not even correct. The bacon was burnt beyond recognition, and the substitute they offered was not much better. This was a big delay to our planned day. We had been in and out in 20 minutes with the buffet, but this added another hour. Overall, a super clean and spacious place with helpful staff, but they need to stick with the breakfast buffet, as cooking to order was an absolute mess. Many of the guests were commenting negatively that AM.

By on Jun 20, 2013

5

quick stay

Families

checked in at midnight, slept until around 6 because some kids decided to play nic noc on my door -_- so didn't get much sleep but the bed was very comfortable, my room was perfect and the staff was great :-)

By on Feb 10, 2013

4

nice quick overnight

Families

If you want to visit Northwest SA for any reason, this is a great option. It's brand new (as of Summer 2012) and very beautifully decorated/clean. The service was great and there's a bar/restaurant downstairs. 5 min drive to either UTSA or Fiesta Texas. I'll stay here again!

By on Aug 13, 2012