Holiday Inn Express Saltillo Zona Aeropuerto2.5 out of 5.0
Recent guest reviews
We love this hotel, we stayed several times, it's our favorite because location, cleanest, room size, great staff. Breakfast is very good includes cereal, fresh fruit, juices, coffee, chilaquiles, scrambled eggs and beans.everything good for the price
I usually give them an excellent! but this time I wont, I'm a guy who doesn't ask for much, I go to work, come back and watch TV, to my surprise, there are only two English speaking channels! they may not understand half of the people in the hotel are English speaking guests. This is a very simple hotel, I don't need more, the hotels across the street are hitting them hard, all my co-workers go to the hotels across the street now, not me, I want to keep my points together but this TV issues is too much for me! Disclosure: In the past I took a lot of heat and no means to reply back to defend myself when giving a hotel and excellent when the wireless connection was terrible, in my experience all hotels wireless internet is terrible! so I carry my RJ45 patch cable and connect to the wall outlet and life is good.
I stayed here for business while in Saltillo. It's a little removed from the center of the city but is easy to get to if you have a car. If you don't have a car I would suggest a different more centrally located hotel. Breakfast was good and had a selection of breads, fruits, and other breakfast foods. I would stay here again if I was looking for a good a value hotel!
This IHG hotel is located next to Hampton Inn and Hot Pepper restaurant. The location is great. Lobby was clean. It had free coffee and tea; no English newspapers. Simple breakfast was served daily (mostly fruits with very little meat). Some days had happy hours (couple of beers and snacks). Room was spacious and clean. Furniture was contemporary. Bed was comfortable. Air conditioning unit was easy to control. WIFI could be slow at times based on the number of guests. Toilet flushed well. Hot water temperature was adequate. This building has nine floors. Both elevators worked quietly and consistently. Housekeeping would try to leave couple bottles of water in the room for free. If not, ask the front desk for them. There was a hotel shuttle bus taking guests to airport for free.
This is a busy hotel with business folks - reserve a room plenty of time ahead. The rooms are adequate and the entire hotel a few years old and well maintained. It's easy to find, right off of 40 and a quick ride away from centro. Staff was friendly, there's plenty of parking and wifi is good. The staff here recommended a restaurant just a few hundred feet east of the hotel named The Place. It's good, great food nice grounds. Very pleasant staff. The Place isn't yet listed on Tripadvisor, but if you're staying here it's worth the short walk.
I had requested a king room on the highest floor, but was instead assigned Room 202 not realizing it was above the lobby. Once we retired for the night, the noise from the sliding doors kept us awake most of the night. Breakfast the next morning was good. We will stay here again, but in a different room!
Business trip of 4 days, since my arrival this hotel had some disturbing problems that I immediately expressed to the hotel customer service rep. Day 1: found last room guest underwear in room closet room, no iron, no trash basket, broken A/C, exterior noise from energy transformer, dirty carpet and bathroom floor, coffee maker had old filter inside, room 303 Day 2: arranged to change room to 807, dirty and clogged coffee maker, dirty towels, and no wifi connection after 5pm Day 3: A/C starts works after 10 minutes, missing shoe cleaner and soap tray. Day 4: cleaning person knocks on my door and immediately enters room, after shouting that it was occupied, she tells me i have to hang the do not disturb card on the door. Last day I did get to speak to the hotel customer service manager and he offered 1 free night. I did accept but I told him I would had preferred 4 normal days than 1 free. Corporate customer service did get in touch with me after I emailed 2 times the first 2 days. Day 5: free stay, room 524, lamp switch was broken so had to unplug from socket to turn off, phone next to bed not functioning, no wifi. The good: breakfast is included, eggs, toast, beans, milk, coffee, fruit and yogurt. Everything was good.
stayed here for visit to Saltillo. great service of shuttle to collect me at airport as requested. helpful staff. Clean nice rooms. MAnager cocktail reception is nice. will stay here again when in the area
Friendly front desk. All amenities like always. Great view of part of the city. Busy gym. Busy restaurant in the mornings. Great food. The only hiccup the restaurant next door. All in all was a good experience.
Friendly staff, clean room, nice pillows and nice bed. it is a good value for the money and breakfast was good. It is close to all the nice places to eat and very close to the shopping mal Liverpool. I will certainly go back and stay here again. However, the restaurant in front "hot pepper" is bad, bad food. All the others in the area were nice
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 74 reviews