Hampton Inn by Hilton Saltillo Airport Area2.5 out of 5.0
Recent guest reviews
Location was ideal. Breakfast was the same items all four days with no variation or flavor. Milk was room temperature and juices not properly iced. Had to eat at local breakfast locations for a good morning meal!!
Poor service. Items missing from hotel room. Unattentive staff. Front desk phone not answered. Horrible breakfast. I would not recommend this hotel to anybody. There was only one person at the front desk during busy hours and he was not able to keep up with the needs of guests. No good restaurants within walking distance as an option for the bad breakfast.
I used to like this place to stay a lot but thru time is been deteriorating and not taking care, I hope somebody will take a look on it, somebody really have to check may be Hilton to avoid bad reputation of the brand because it is Hilton and I have stay in other locations and it is been much diferent
I stayed for 2 nights for business reasons and did not have a good experience on service. 1) Tried to double charge me the restarurant. I had to explain to the peronsal on the front desk and show them the receipt reflecting already the charge. 2) Invoice not sent. I had to dial several times, either hang up, or let me on hold by 10min, transferme to the "supervisor" but call was cut. They could not solve the problem of invoices and I might need to pay from my own. I do not recoment to stay in this hotel if is for business purposes.
I stayed at this hotel for bussiness many times, it was one of my favorites hotel, however with time the staffs has change and the new employees are rude and had bad attitud. Also the hotel needs remodeling and maintenance.
They overbooked the rooms, so that they cannot offer me a non smoker room, the smell was so strong and disgusting, it was like being next to someone smoking directly to my face and the extractor of the bathroom didn't work. Besides that the hotel seem to have the same decoration and furnitures as 30 years ago, it gives the sensation/smell of old and dirty. It definitely needs remodeling. Breakfast is included, but not many options, the food is not terrible, but not good either.
This is a decent hotel and quite reasonable for the price. The rooms are big and tidy. The fitness center is good too. There's a nice restaurant in the same compound as the hotel and very convenient to just walk across. On the flip side, the WiFi was very bad in my room on the third floor. I could not get connected on my phone at all and got very poor signal strength on the laptop. The breakfast was very mediocre, nothing much to look forward to.
Excellent attention on all the Hampton Inn team, The city area and rooms are very good. I recommend this Hotel to all vacations visitors and business travels people also is very close to all Saltillo Industry. Warm Regards, Jesus Garcia
We stayed here one night and found the room comfortable. Good wifi. The bathroom had a bathtub - a rarity for us at least in Mexico. I was short on pesos so the hotel's van brought me to a hospital nearby where there was an ATM. Good breakfast, friendly staff.
I have stay many times in this hotel, and it is not ben maintained but the price is getting higher, the attention use to be good but something is happening, I believe even happy hour is been removed?, I did not see it
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 372 reviews