Hampton Inn by Hilton Saltillo Airport Area2.5 out of 5.0
Recent guest reviews
I am currently staying in Room 128. I am so frustrated that I could not resist to wait until check out Issues are as under: Toilet flush not working, very slow water flow in shower, towel rod near wash basin is broken, very slow internet and intermittent connection, dishwasher not working, night lamp without bulb near bed, inadequate toilet paper supply by house keeping, broken toilet paper roll holder, late house keeping, I have to request house keeping specially for cleaning on returning from work. I am checking out tomorrow (10-Dec) morning. I can provide you with proof / pictures during the stay. Totally dissatisfied during the stay. Not up to Hilton standards.
The hotel needs to provide PR training to front desk employees. My room was dirty, I found a Band aid in the carpet and toilet paper in the toilet. The HH program is not important in this hotel, they don't even ask if you are part of the program. This hotel NEEDs management attention.
The shower is terrible basically a trickle of Luke warm water plus they will stick you in a smoking room and it’s horrid stench. Used to be a nice hotel but that was 5 years ago. The carpet is crusty also so you need to wear shoes all the time GROSS
Location was ideal. Breakfast was the same items all four days with no variation or flavor. Milk was room temperature and juices not properly iced. Had to eat at local breakfast locations for a good morning meal!!
Poor service. Items missing from hotel room. Unattentive staff. Front desk phone not answered. Horrible breakfast. I would not recommend this hotel to anybody. There was only one person at the front desk during busy hours and he was not able to keep up with the needs of guests. No good restaurants within walking distance as an option for the bad breakfast.
I used to like this place to stay a lot but thru time is been deteriorating and not taking care, I hope somebody will take a look on it, somebody really have to check may be Hilton to avoid bad reputation of the brand because it is Hilton and I have stay in other locations and it is been much diferent
I stayed for 2 nights for business reasons and did not have a good experience on service. 1) Tried to double charge me the restarurant. I had to explain to the peronsal on the front desk and show them the receipt reflecting already the charge. 2) Invoice not sent. I had to dial several times, either hang up, or let me on hold by 10min, transferme to the "supervisor" but call was cut. They could not solve the problem of invoices and I might need to pay from my own. I do not recoment to stay in this hotel if is for business purposes.
I stayed at this hotel for bussiness many times, it was one of my favorites hotel, however with time the staffs has change and the new employees are rude and had bad attitud. Also the hotel needs remodeling and maintenance.
They overbooked the rooms, so that they cannot offer me a non smoker room, the smell was so strong and disgusting, it was like being next to someone smoking directly to my face and the extractor of the bathroom didn't work. Besides that the hotel seem to have the same decoration and furnitures as 30 years ago, it gives the sensation/smell of old and dirty. It definitely needs remodeling. Breakfast is included, but not many options, the food is not terrible, but not good either.
This is a decent hotel and quite reasonable for the price. The rooms are big and tidy. The fitness center is good too. There's a nice restaurant in the same compound as the hotel and very convenient to just walk across. On the flip side, the WiFi was very bad in my room on the third floor. I could not get connected on my phone at all and got very poor signal strength on the laptop. The breakfast was very mediocre, nothing much to look forward to.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Hampton Inn by Hilton Saltillo Airport Area is located within a 15-minute drive of Saltillo Casino and Santiago Cathedral. This hotel has 227 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Near the airport, the hotel is also within a 15-minute drive of Alameda Zaragoza Park and Birds of Mexico Museum.
Start your day off right with a free hot/cold buffet breakfast. Savor a meal from the comfort of your room with room service.
Hampton Inn by Hilton Saltillo Airport Area's 227 air-conditioned rooms provide coffee makers and safes. Guests can enjoy cable TV and stay connected with free WiFi.
Guests staying at Hampton Inn by Hilton Saltillo Airport Area enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 390 reviews