City Express Saltillo Norte2.5 out of 5.0
Recent guest reviews
I stay here nearly every week. It is a great hotel to stay at with a few issues in uniformity. The rooms are always comfortable and clean. Great WIFI and friendly staff. Last week there wa sno breakfast one morning though unusual it was a big inconvience. Soemtimes there is tea avialble in the afteroon, sometimes not. Cups, lids etc; are not always available, neats me why. Just wish they paid a little more attention to detail but overall a great place ot stay!
Very, very good. Perfect localisation. 3 minutes by foot to nearby Shopping Centre. Good and free of charge parking area. Rooms very clean, cleaned wvery day. Super fast internet included in price. Stuff very nice and helpful. One small minus - lack of restaurant,
I had booked and paid for a double bed room . But when i got there i was informed that they didnt have no more . I was mad because i was with my family. She then told me that she would give me 2 one bed rooms. It wasnt much of help because i have my 7 and 8 year old daughters and 14 yr old boy. I will no longer stay here
The staff were extremely nice and respectful made evrthing possible for me and my girlfriend to have a great time housekeeping staff very tespectful and the breakfast was great i just wish there was shuttle services
We have stayed at this hotel a couple of times and expect to stay here more often when we visit Saltillo. It is not an extravagant place, which fits our pocket book. The rooms are clean. The staff is friendly and very accommodating. There is a breakfast with great fresh fruit and other items.
Pros: -location Cons: -pricey for quality -touched the control remote of TV and it was dirty. -tried to see/read the menus/documents provided by the hotel in the rooms and there it was a lot of dust and the worst. Sticky!! Bah! -the carpet was not very clean. -the desk/night tables were full of dust. -there was no complementary water in the room. -very noisy. You could hear everything from other rooms. Next day, I told the receptionist about how dirty the room was and she didn't care. There, I requested to talk to the manager and she said he's not here. With a "I don't care attitude". I've stayed here a few times and to be honest I stayed here for the price. But it seems to get worse and worse every time. However last time was a bit pricey for what I got. A dirty room and attitude from the receptionist. I won't come back and I won't recommend it.
Disappointed, it's a very dirty place, I opened my bed and there were black hairs in it. My room had a very dirty carpet, it's like they don't have a vacuum cleaner. The bathroom had hair all over the floor. Ewwwwww!
De hecho en servicio les iba poner 5 y todo por que ya había hecho una reservación para el domingo para el uso del transporte que ofrecen y resulta que la llevaron a mantenimiento y nadie sabia y nadie me aviso siquiera por teléfono. es mas la señorita de recepción ( 11:15 am ) estaba enterada. Sin embargo ella misma me consiguió que me llevaran . Se ofreció para llevarme un chico que es nuevo ( me iba platicando ) y llevaba 1 semana ahí. Me llevo en su automóvil particular. No recuerdo los nombres tanto de la srita de recepción y del sr que me translado en su automóvil ( es un auto color rojo . no recuerdo si es jetta o aveo. Solamente por superar mis expectativas en el servicio les doy el 10 . gracias
El desayuno un poco salado en mi opinión,toallas muy viejas. El servicio muy bien, aunque se me olvido mi cepillo de dientes y no tienen en recepción te dicen que en la máquina y tampoco hay. Las habitaciones limpias
Excelente servicio, atencion de primera, muy limpio, habitaciones confortable, muy buena ubicacion restaurantat a un lado centros comerciales muy cerca, el desayuno bufet delicioso, muy buen precio, solo un poco mal en las camas los colchones no se si sea calidad en el colchon o el colchon ya esta muy viejo al acostarte te hundias
City Express Saltillo Norte places you within a few miles (5 km) of Santiago Cathedral and Plaza de Armas. This 120-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Government Palace and Saltillo Casino are also nearby.
Free continental breakfast is included with your stay and is served from 6 AM to 10 AM.
All 120 air-conditioned rooms provide phones and desks. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet.
Guests of City Express Saltillo Norte enjoy a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a TV in a common area.
Reviews from Trip Advisor
15% of guests recommend this hotelTotal of 229 reviews