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The Metropolitan Inn

2.5 star property
Hotel with free parking, near City Creek Center

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Front of property
Free self parking
Breakfast area
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, City Creek Center
    ‪16 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Suite

  • Sleeps 2

King Handicap Room

  • Sleeps 2

King Handicap Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Salt Lake City

Located in Downtown Salt Lake City, The Metropolitan Inn is a leisurely stroll from popular sights such as Salt Palace Convention Center and City Creek Center. This 60-room hotel has conveniences like 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • Salt Palace Convention Center - 13 min walk - 0.7 miles
  • Eccles Theater - 13 min walk - 0.7 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Delta Center - 18 min walk - 1.0 mile
  • Temple Square - 18 min walk - 1.0 mile

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬7 min walk
  • ‪The Jackalope Lounge - ‬8 min walk

About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
Guests of The Metropolitan Inn enjoy free WiFi in public areas, a 24-hour business center, and free newspapers. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities, a vending machine, and a TV in a common area.
Guests can expect to find free WiFi and TVs with cable channels. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

Frequently asked questions

Is a free cancellation option available at The Metropolitan Inn?

The Metropolitan Inn offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do close to The Metropolitan Inn?

This hotel is situated in Downtown Salt Lake City within a short 15-minute walk of City Creek Center and also 17 minutes on foot from Temple Square. You'll also find Conference Center and Delta Center within a short drive.

Is parking available on site at The Metropolitan Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Metropolitan Inn include a casino at the property?

No, The Metropolitan Inn doesn't have a casino.

Is there an indoor pool at The Metropolitan Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Metropolitan Inn?

Couples staying at this hotel will appreciate amenities like a comfy mattress and around-the-clock room service as well as concierge services.

Does The Metropolitan Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Metropolitan Inn have a restaurant with a breakfast menu?

No, The Metropolitan Inn doesn't have a restaurant that serves breakfast.

Does The Metropolitan Inn allow pets to stay free of charge?

No, pets aren't allowed at The Metropolitan Inn though service animals are welcome.

Are there connecting rooms at The Metropolitan Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Metropolitan Inn?

The closest major airport to The Metropolitan Inn is Salt Lake City International Airport (SLC), which is 6.9 mi away (11 minutes by car).

Are there rooms with balconies at The Metropolitan Inn?

No, you won't find guestrooms with balconies at The Metropolitan Inn.

Reviews

The Metropolitan Inn Reviews

6.0

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 200 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 217 out of 1002 reviews
Rating 4 - Poor. 163 out of 1002 reviews
Rating 2 - Terrible. 242 out of 1002 reviews

Reviews

2/10 Terrible

Phuong

Stayed 4 nights in Oct 2025

4/10 Poor

Myrinda

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Joel

Traveled with family
Liked: Staff & service, room comfort

Fair value

Room was clean and beds were comfortable. Room and bathroom are very dated but in good condition. No USB charging so bring your own.
Stayed 3 nights in Sep 2025

4/10 Poor

Riley

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap but you get what you pay for. AC was loud, room wasn’t sound insulated at all either so lots of noise from the neighbors, it was a pretty noisy night. While the hotel was mostly empty we got stuck right by the laundry machines which definitely contributed. The curtains over the window in room 112 were in horrible shape with burns and tears all over them. Very dated, and little has been done to improve it, it just felt dingy.
Stayed 1 night in Sep 2025

2/10 Terrible

JARED

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to be refunded. It was so bad that I didn't ever fully check in as the hotel demanded a $400 cash deposit to stay there after I already paid. I was irritated by this and by how bad the place was. I ended up having to stay at another hotel for double the money.
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie, Englewood

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
great restaurant within walking distance. building is a bit run down though
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

4/10 Poor

Bradley

Stayed 1 night in Aug 2025

2/10 Terrible

Orlando

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia and others shouldn't even have this place as an option. The front desk guy was rude, our door lock didn't work, we shoved a chair under the knob for a semse of safety, I still have yet to receive my $100 deposit, drug deals happening in the parking lot, the place is filthy inside and outside,. I highly suggest that you dont stay here. Pay the extra money for another place right around the corner. A 1 star rating is being super generous..
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs!!! Dirty room that was falling apart. Room didn’t have a curtain or blinds. Moved rooms and it was just as bad. Never again would I stay there.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and large room. We stayed in the suite and it was very spacious and comfortable. Bed is very comfortable.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nasty. The floor was disgusting, mold on the ceiling and a hole abobe the shower in the bathroom. Front desk attendant was rude bothb check in and check out. The curtin didnt even keep out any light. Definitely will not be staying there again
Stayed 1 night in Aug 2025

8/10 Good

Ivan

Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Shabby condition

The Metropolitan is in shabby condition. The outside is dirty, and there are often people hanging out in the parking lot or smoking on the balconies. The room was in poor condition, although clean, the curtains were ragged. The sink was chipped. The carpet look dirty and I overall Did not feel that the place was well taken care of.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Luis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

I reserved a Kind mattress, i was given 2 queens, once we got to the room, every other room seemd to be going under renovation. This room was filthy from hair on the bed to dead bugs on the mirror, cockroach all over the bahtroom, we stayed here due to lack of availability on other places. Stay away if possible, this being a open parking lot there were a lot of interesting individuals in thw parking lot.
Stayed 1 night in Aug 2025

6/10 Okay

Victor

Stayed 1 night in Aug 2025

6/10 Okay

Linda

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be cleaned. As in drains, paint, new carpet new grout in showers. It needs to be remodel ed. It needs a face lift for sure. The beds were nice but thats it
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, enough parking lots. The room was very clean and tidy. Within 20 minutes walking time you get it to the centre.
Stayed 1 night in Aug 2025

6/10 Okay

Jacob

Stayed 2 nights in Aug 2025

2/10 Terrible

Luke

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY

Pay the extra 20 bucks to stay a few blocks down the street. I’ve bargained some hotels in my time, let me tell you this is the absolute dirtiest, stinkiest, and worst hotel I’ve seen. Mice running around the halls, mold in the shower, terrible AC. Take my word, wouldn’t be worth it to stay for free.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE, SCAM

Stayed 30 min. They require a deposit in cash and if you say no they don't let you stay there and no refund. They tell you to use their ATM, which charges a fee and for all I know steals your card information. Cockroaches, black mold, walls disintegrated behind the wallpaper, stains everywhere, chairs were sticky, door had gaps around it, the pictures posted on this site do not match the room in the slightest. Holes in the walls. They check the room before you leave and charge you for everything, hence why they never fix anything. Room smelled like someone was cooking chemicals in it combined with urine. Front desk lady didn't understand what was wrong with the room and said she couldn't do a refund because there was "nothing she could do" and I demanded my deposit back and she gave it back thank God. Do not waste your money here. This is a health department nightmare, a police department nightmare, and just a general nightmare.
Cockroach #1
Outlet plates hanging off
Punched in wall
Cockroach #2
Stayed 1 night in Aug 2025

6/10 Okay

Yueqian

Stayed 1 night in Aug 2025

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